number5
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Post by number5 on Dec 5, 2017 16:50:42 GMT
Is there any other way to know when a new loan is to come other than via the emails?
Mine seem to have stoppped again!
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Liz
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Post by Liz on Dec 5, 2017 17:07:55 GMT
Is there any other way to know when a new loan is to come other than via the emails? Mine seem to have stoppped again! Check the "available loans" page regularly and see which loans have a "go-live" date. 2 loans are going live @ 11am tomorrow.
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mullet
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Post by mullet on Dec 19, 2017 17:44:21 GMT
Anyone else stopped receiving the new loan emails again (hotmail)?
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Post by fundingsecure on Dec 19, 2017 18:01:30 GMT
mullet
PM me with your FS username and I'll check to see if your email is active for new loan emails.
FundingSecure
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r00lish67
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Post by r00lish67 on Dec 19, 2017 18:05:20 GMT
Anyone else stopped receiving the new loan emails again (hotmail)? Yep same with me too, also hotmail (and not in junk either)
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Post by fundingsecure on Dec 19, 2017 18:33:12 GMT
Just to confirm - all emails show sent, less than 0.05% bounced, with the normal percentage of confirmed receipts.
We haven't had any other feedback - maybe a coincidence that two issues with hotmail - or could be a problem their end?
FundingSecure
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archie
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Post by archie on Dec 19, 2017 18:42:57 GMT
No 'New loan' emails since July. The 'Investment update' emails arrive.
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number5
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Post by number5 on Dec 19, 2017 19:03:38 GMT
mullet PM me with your FS username and I'll check to see if your email is active for new loan emails. FundingSecure I have stopped receiving emails again...I have almost given up on them. I am on hotmail as well
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mikes1531
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Post by mikes1531 on Dec 19, 2017 19:48:51 GMT
I've had the opposite problem today -- ten new loan emails. (One was a correction, so only nine new loans.) I thought activity was expected to go quiet during the second half of December!  PS. And I've just seen that there are another six loans going live tomorrow that I didn't receive an email about! |
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Doc
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Post by Doc on Dec 19, 2017 20:07:16 GMT
I've also received no emails after 11am today, I suspect there may be a problem with outlook as I get this message when I try to log in at the moment.
Our services aren't available right now
We're working to restore all services as soon as possible. Please check back soon.
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michaelc
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Post by michaelc on Dec 19, 2017 20:12:41 GMT
Got the opposite problem. So many loans !! It must be Christmas !!
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rogerthat
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Post by rogerthat on Dec 19, 2017 20:13:42 GMT
Just to confirm - all emails show sent, less than 0.05% bounced, with the normal percentage of confirmed receipts. We haven't had any other feedback - maybe a coincidence that two issues with hotmail - or could be a problem their end? FundingSecure Well if mikes1531 last post is true, perhaps you could advise where my missing mails are...I had 2 yesterday..One for 3pm yesterday and another one for today @ 11am...that's it .. Edit 20.19 19/12 A glance at Investment 'opportunities coming soon' shows there are 12 loans due to go live tomorrow 20th at either 11 or 12am...and ive not received a single notification to date, though some are renewals.
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sirius
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Post by sirius on Dec 19, 2017 20:57:13 GMT
Intermittent this morning, then nothing since. Hotmail too.
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Post by fundingsecure on Dec 19, 2017 21:08:38 GMT
If anyone is having problems receiving mail - please either email customerservices or PM with your FundingSecure username - otherwise we cannot take any action.
With many tens of thousands of emails sent in a day there will always be some that bounce or are delayed. The current bounce level is less than 0.05% - but that is still a significant number if it affects you.
Regards
FundingSecure
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SteveT
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Post by SteveT on Dec 20, 2017 8:24:52 GMT
Yep, looks like Hotmail is currently holding / blocking FS emails. I've had many hundreds over the years but nothing since the Diamond Ring loan announcement at 14:20 on Monday. It's clear from the "Investment opportunities coming soon" list that there must have been a flurry of new loan announcements sent out yesterday, but none arrived. PM now sent.
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