Stonk
Stonking
Posts: 735
Likes: 658
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Post by Stonk on Jun 11, 2019 18:01:28 GMT
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wapping35
Member of DD Central
Posts: 385
Likes: 210
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Post by wapping35 on Jun 11, 2019 18:09:52 GMT
Finally got the 2 payments (Friday and yesterday) in at 7pm.
Also just received a marketing email from RS re the Refer a Friend scheme. So it seems RS can communicate re non-urgent marketing issues, but not urgent IT failures.
W35...
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Post by gravitykillz on Jun 12, 2019 7:12:55 GMT
Just be grateful you didn't invest in funding circle. I've heard stories of the guys in that platform waiting 1-3 months for their cash to be released!
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wapping35
Member of DD Central
Posts: 385
Likes: 210
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Post by wapping35 on Jun 12, 2019 7:37:33 GMT
Yes indeed it does seem P2P has become a race to the bottom on customer service.
Indeed repeatedly I have been told by RS , Z etc that it is worse at their competitors.
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m2btj
Member of DD Central
Posts: 626
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Post by m2btj on Jun 12, 2019 8:20:05 GMT
Just be grateful you didn't invest in funding circle. I've heard stories of the guys in that platform waiting 1-3 months for their cash to be released! To be fair FC have my daily withdrawals in the bank next day. I've been drawing down my investment since they changed to 'black box' investing.
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Stonk
Stonking
Posts: 735
Likes: 658
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Post by Stonk on Jun 12, 2019 9:14:11 GMT
Just be grateful you didn't invest in funding circle. I've heard stories of the guys in that platform waiting 1-3 months for their cash to be released! To be fair FC have my daily withdrawals in the bank next day. I've been drawing down my investment since they changed to 'black box' investing.
FC are equally good, if not slightly better than RS at withdrawing cash. Without fail, FC have got my withdrawals to me before 9am the business day after making the request, although you do have to get your request in before about 5pm otherwise it slips a day.
Where FC falls down is selling loans into cash ... getting on for 2 months now, versus RS where it normally takes between a couple of minutes and a day.
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benaj
Member of DD Central
Posts: 4,862
Likes: 1,591
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Post by benaj on Jun 12, 2019 9:19:34 GMT
Let's hope RS really fixed the problem and it was an one off in June. I am expecting fund into bank account from yesterday withdrawal request.
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Post by Deleted on Jun 12, 2019 14:57:38 GMT
My withdrawal requested yesterday has arrived so back to normal, for now at least.
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