jonno
Member of DD Central
nil satis nisi optimum
Posts: 2,742 
Likes: 3,137
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Post by jonno on May 14, 2019 10:26:17 GMT
I requested a withdrawal at the end of April which hasn't yet materialised. Any one else experiencing delays?
BTW I've tried using their contact facility but doesn't seem to be operational.
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tony
Posts: 136
Likes: 91
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Post by tony on May 17, 2019 14:38:41 GMT
I requested a withdrawal at the end of April which hasn't yet materialised. Any one else experiencing delays?
BTW I've tried using their contact facility but doesn't seem to be operational. I'm still waiting for mine. My balance is shown as £0.00 which would be correct had the withdrawal been received but the withdrawal is shown as pending. I will try emailing them asking for an explanation - the amount is only £10.67 but it is my money!
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jonno
Member of DD Central
nil satis nisi optimum
Posts: 2,742
Likes: 3,137
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Post by jonno on May 18, 2019 11:57:27 GMT
I requested a withdrawal at the end of April which hasn't yet materialised. Any one else experiencing delays?
BTW I've tried using their contact facility but doesn't seem to be operational. I'm still waiting for mine. My balance is shown as £0.00 which would be correct had the withdrawal been received but the withdrawal is shown as pending. I will try emailing them asking for an explanation - the amount is only £10.67 but it is my money! tony,I did eventually receive my withdrawal but it did take a couple of weeks. I wonder, given the "wind down" of the platform whether withdrawal requests are only viewed periodically because there doesn't seem to be any regularity with them. It's also not helped by the fact that FE have never sent out emails confirming either withdrawal requests or subsequent payments like most other platforms.
Good luck, I'm sure your payment will eventually arrive.
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Post by parag on May 30, 2019 10:41:58 GMT
jonno tony Apologies for the the recent delays you have experienced. I had a planned operation 6 weeks ago and the recovery time was much longer than anticipated. Cover for processing withdrawals was in place for my expected recovery time after which I had to pick them back up. Given this, it was not always possible to process them as quickly as we would have liked, please accept my apologies for this. Looking back at some of the requests, I can see that some took upto 7 days to process as opposed to our 1-3 day target. Please do tag me in any posts you make in the future so I can get an alert and respond quicker. Regards, Parag
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jonno
Member of DD Central
nil satis nisi optimum
Posts: 2,742
Likes: 3,137
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Post by jonno on May 30, 2019 11:06:19 GMT
jonno tony Apologies for the the recent delays you have experienced. I had a planned operation 6 weeks ago and the recovery time was much longer than anticipated. Cover for processing withdrawals was in place for my expected recovery time after which I had to pick them back up. Given this, it was not always possible to process them as quickly as we would have liked, please accept my apologies for this. Looking back at some of the requests, I can see that some took upto 7 days to process as opposed to our 1-3 day target. Please do tag me in any posts you make in the future so I can get an alert and respond quicker. Regards, Parag ; thanks for the response. Hope you're feeling better after your op.
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jonno
Member of DD Central
nil satis nisi optimum
Posts: 2,742
Likes: 3,137
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Post by jonno on Sept 9, 2019 9:33:56 GMT
parag: slow withdrawals again?
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jonno
Member of DD Central
nil satis nisi optimum
Posts: 2,742
Likes: 3,137
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Post by jonno on Nov 7, 2019 9:29:10 GMT
parag, made withdrawal request on 31st Oct. Now 7th of Nov and nowt arrived!! Can you keep an eye on this please?
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jonno
Member of DD Central
nil satis nisi optimum
Posts: 2,742
Likes: 3,137
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Post by jonno on Dec 11, 2019 12:45:25 GMT
parag; this monthly "bump" is getting a tad monotonous. Withdrawal request 1st December but 11 days on, no sign of it.
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tony
Posts: 136
Likes: 91
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Post by tony on Dec 28, 2019 16:02:21 GMT
My final payment requested on December 1 eventually arrived in my account on December 14 after two chaser emails. Zero investments now in FE - wish I could say the came about C,L,FS and MT!
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Post by gaspilot on Jan 4, 2020 11:22:45 GMT
I requested a withdrawal on 12/12/19. Nothing as yet. The site states one to two days. Pathetic!
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Post by mrclondon on Jan 4, 2020 16:56:15 GMT
I've nothing to withdraw ... as I'm still waiting for the loan repayment due on the 28th Dec to be credited. parag ? |
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jonno
Member of DD Central
nil satis nisi optimum
Posts: 2,742
Likes: 3,137
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Post by jonno on Feb 10, 2020 16:06:15 GMT
parag. Are you now officially running a two week withdrawal waiting period or is it simply down to negligence and/or general lack of interest (no pun intended).
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jonno
Member of DD Central
nil satis nisi optimum
Posts: 2,742
Likes: 3,137
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Post by jonno on Mar 18, 2020 13:01:10 GMT
parag. withdrawal request made 2nd March; it is now 18th March and nil arrived. What exactly is going on? This is OUR cash in a supposed "Client Account".
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jonno
Member of DD Central
nil satis nisi optimum
Posts: 2,742
Likes: 3,137
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Post by jonno on Apr 20, 2020 11:55:11 GMT
Am I the only one out there who is suffering massive delays on withdrawals? My last request was on 1st April and I'm still waiting. Or am I the only one with any money left on this platform?
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