johni
Member of DD Central
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Post by johni on Aug 7, 2019 10:33:12 GMT
Thank you for the comments above. We want to make it as easy as possible for investors to manage their RateSetter account and this means some changes are being made to the member area. Setting your own rate now involves fewer clicks and the option to set your rate is at least as prominent as before. These changes have no impact on the market rates, which on average have risen slightly since the start of July. We appreciate that the colours in the member area are modern and distinctive, and colour preference is of course subjective. This is incorrect. The RateSetter Notice on 22 July (also posted onto this forum) set out how these loans are being repaid and the acquisition of these companies went through the RateSetter accounts in 2017 and 2018. RateSetter also raised £15m of equity in December 2018. We are focussed on returning to profitability and are making very good progress towards this as we rapidly reduce operating losses. We aim to ensure that all the data published on our website is as accurate as possible. Detailed information on how we project future performance was set out in the recent blog interview with our Chief Credit Officer here. Thank you for your response. But it may be less clicks but for newcomers it is extremely difficult to see and understand how to set your own rate. The rates since the changes are lower on average and overall. Your figures. Direct question have you increased your margins over the last 12 months. Have you increased the margins going into the protection fund over the last 12 months. Why is the amount waiting to be loaned increasing quickly is this because of more investors? Less borrowers? Or is there a problem with reinvesting funds on rollover etc. Since the UI changes the rate you are able to set at and receive is lower. This may be intentional but the overall appeal of Ratesetter is a lot worse than 12 months ago.
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ashtondav
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Post by ashtondav on Aug 7, 2019 10:39:12 GMT
For a relatively low risk p2p platform with a fire and forget (for me) 6% it’s doing a damn site more for me than it’s nearest competitors except possibly LW which is way smaller and has a deteriorating PF.
Neither FC nor Zopa are delivering on their expected returns, for example. And I for one care a damn site more about my 6% than I do nitpicking colour schemes or web design.
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Post by p2plender on Aug 7, 2019 10:44:53 GMT
Growth Street, 5.3% monthly access. Nice simple sight not designed by work experience kids.
RS rep, whatever. Not sure why you bothered answering given you'll be sticking with your appalling site (and tactics). Should be all out in 6 months so I won't have to suffer no doubt further changes.
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ashtondav
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Post by ashtondav on Aug 7, 2019 11:25:02 GMT
GS! Way too small and risky!
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robski
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Post by robski on Aug 7, 2019 12:15:32 GMT
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robski
Member of DD Central
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Likes: 462
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Post by robski on Aug 8, 2019 10:42:47 GMT
I dont believe it, they bloody changed it again!
Now when you click the red pencil you get a screen popup and not taken to the original screen
Changed this morning as earlier when i sent much funds back it wasnt working this way!
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aju
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Post by aju on Aug 8, 2019 10:53:24 GMT
I dont believe it, they bloody changed it again! Now when you click the red pencil you get a screen popup and not taken to the original screen Changed this morning as earlier when i sent much funds back it wasnt working this way! Yeah it is a bit of a leap, i've never tried setting lower rates, it limits rates that are too low. (Mine are usually set quite a bit above MR so I've never seen that one before) Even though there were Borrower offers less than 5.1 (4.5% I think) it would not let me lend that low.
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Post by propman on Aug 8, 2019 12:57:41 GMT
OK, so now I can only get to see existing offers by going through "your account" that has no function to make further offers. Also cannot change individual offers as on trying I get to change all the offers on a market not just that one.
Also when try and set "expert" offer, it defaults to Rolling and won't let me change that to any other market.
Where is the "Magic Pencil" now?
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robski
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Post by robski on Aug 8, 2019 13:10:01 GMT
OK, so now I can only get to see existing offers by going through "your account" that has no function to make further offers. Also cannot change individual offers as on trying I get to change all the offers on a market not just that one.
Also when try and set "expert" offer, it defaults to Rolling and won't let me change that to any other market.
Where is the "Magic Pencil" now? Yep it seems you can only change all your orders, which I assume means they all end up as one order now, or if not practically anyway as they would all be consecutive You can cancel, but that requires being careful or you will cancel all. Can you lend part only of your balance? I haven't had any cleared funds since the latest rubbish I mean change took effect
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Post by propman on Aug 8, 2019 13:25:27 GMT
OK, so now I can only get to see existing offers by going through "your account" that has no function to make further offers. Also cannot change individual offers as on trying I get to change all the offers on a market not just that one.
Also when try and set "expert" offer, it defaults to Rolling and won't let me change that to any other market.
Where is the "Magic Pencil" now? Yep it seems you can only change all your orders, which I assume means they all end up as one order now, or if not practically anyway as they would all be consecutive You can cancel, but that requires being careful or you will cancel all. Can you lend part only of your balance? I haven't had any cleared funds since the latest rubbish I mean change took effect Glad its not just me.
Yes you can choose how much to lend. On non-IE browser continue as before, then amend rate at bottom. Then will take youu back to previous "lending screen with your selected rate rather than "Lend it Now". then you put in the amount you want to lend and make offer.
HTH
- PM
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aju
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Post by aju on Aug 8, 2019 14:00:50 GMT
I don't understand It wo0rks for me I set 2 order at different rates and amounts on the 5y and seemed to be able to cancel 1 or ther other or all of them at once.
I used
1. Your lending (Top left) 2. scroll down to your portfolio and click on the 5year option on left or the X on a circle on the right of the 5year option
Either item gives ways to cancel all or single items.
As I say this is on chrome.
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coogaruk
Hello everyone! Anyone remember me?
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Post by coogaruk on Aug 8, 2019 14:34:45 GMT
I'm getting sick of this now.
Seems to me that RS is now where FC were in the run up to their September '17 changes which were the last straw there for me.
Despite what RS are saying to the contrary, I suspect the thinking behind it lies more like "now, how do we make the platform/company work more in our favour rather than for our customers?"
It can only be a matter of time now before my own patience with them is completely exhausted.
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aju
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Post by aju on Aug 8, 2019 14:41:03 GMT
I'm getting sick of this now.
Seems to me that RS is now where FC were in the run up to their September '17 changes which were the last straw there for me.
Despite what RS are saying to the contrary, I suspect the thinking behind it lies more like "now, how do we make the platform/company work more in our favour rather than for our customers?"
It can only be a matter of time now before my own patience with them is completely exhausted.
I agree to an extent but to be honest I am still able to get the rates I am happy with if they actually do stop me getting good rates (for me that 5% plus) then I will like you part company. I'm thinking I might switch to MR on the 5Y relends and see what happens for a couple of months. I am right in thinking that MR means they will lend at yesterdays rates or is it like Zopa I could get a range that equates to the MR. Or am I way off beam?. I've been on RS since last Nov but never actually used the MR apart from when mrs Aju got her £50 bonus for recommending me. We pulled that out of Rolling and put it into the 5Y. We've got till Nov to get our £100 bonuses but so far we are getting better rates than zopa and the PF seems to be stable or improving lately.
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travolta
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Post by travolta on Aug 8, 2019 16:23:31 GMT
Ew...<expletive deleted>? Totally impossible to set a rate in the 5yr market ...No drop down options seem to work, just offers Rolling Mtk ... Anybody cracked this yet? RS must be weeping too.
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Post by Deleted on Aug 8, 2019 16:28:11 GMT
Once again, RateSetter using the 'iterative' approach of a dot-com startup, rather than the mature approach of an FCA-regulated financial company.
Treating their investors and customers like a free testing team.
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