r00lish67
Member of DD Central
Posts: 2,691
Likes: 4,048
|
Post by r00lish67 on Aug 8, 2019 16:47:01 GMT
Ew... <expletive deleted>? Totally impossible to set a rate in the 5yr market ...No drop down options seem to work, just offers Rolling Mtk ... Anybody cracked this yet? RS must be weeping too. I'm wondering if this is partially a (lack of) browser testing issue on RS's part. I've always used Chrome and although I've seen changes, I've not seen anything to prevent me going where I need to go. The 5 year 'set your rate' is accessed by selecting the 5 year button and clicking the little pink pen, which then brings up a pop-up with an adjustable rate. Admittedly, the little pink pen is far less clear/obvious than what they had previously, and the whole new design from a UI and usability point of view is really quite poor.
|
|
|
Post by propman on Aug 8, 2019 17:00:47 GMT
I'm getting sick of this now.
Seems to me that RS is now where FC were in the run up to their September '17 changes which were the last straw there for me.
Despite what RS are saying to the contrary, I suspect the thinking behind it lies more like "now, how do we make the platform/company work more in our favour rather than for our customers?"
It can only be a matter of time now before my own patience with them is completely exhausted.
The only way they will get a "positive response" is if more people lend MR or "Lend it now". Arguably making lending offers slow might push people to fewer offers and hence reduice the growth in number of loan portions to report on (and therefore the work of the processing hamsters).
Moving to MR would be admitting defeat for me. That said, keeping actual Ratesetters to a minimum may allow spikes to go higher so might actually benefit the few of us that work out how to use the "evolving" website!
MR is the 28 day average, so might change from yesterday but has only once done so by >0.1% since the change.
Warning, this will give sub-optimal rates whenever the MR money is lent in full. In addition, at a time of over supply of MR money active lenders will under bid MR and MR money will remain unlent and be periodically reduced in rate. Some MR money at 6.1% is likely to have remained unlent for 6 weeks and was then lent at 5.3/5.4%. The change has stopped the ridiculous rates on dips but at the cost of cash drag...
|
|
Greenwood2
Member of DD Central
Posts: 4,243
Likes: 2,686
Member is Online
|
Post by Greenwood2 on Aug 8, 2019 19:39:44 GMT
Apart from all the platform problems and lots of extra clicks to get where you want, I am finding the site extremely slow, which makes the number of clicks problem 10 X worse.
|
|
|
Post by wangja on Aug 8, 2019 23:20:13 GMT
That's enough.
I'm off.
Pulling cash out as often as I can.
'Twas bad enough when ZOPA stopped listings (what fun we had!), then FC screwed itself up and now RS has done the same. All control gone.
|
|
|
Post by p2plender on Aug 9, 2019 5:14:47 GMT
Hope the RS rep enjoys reading long list of miffed investors and reports back though it wil be to no avail. IMO, we are seeing the signs of a desperate business that is now trying any attempt to force investors to lend at the worst possible rate - market rate in any other name.
The site is now a complete shambles and anyone trying to set their own rate or cancel/move rates etc is faced with a fair old battle against trickery and foolery. I've been a big, big fan in the past, but they've become a very different beast this last 6 months. Very soon it will be fixed rate lending and of course a new name, RATESET.
INVESTORS BEWARE it screams to me.
|
|
reinvestor
Member of DD Central
Posts: 194
Likes: 224
|
Post by reinvestor on Aug 9, 2019 6:40:39 GMT
Bearing in mind everything touched by the hand of Neil Woodford is turning to s*** at the moment, this does not bode well for Ratesetter.
|
|
aju
Member of DD Central
Posts: 3,484
Likes: 917
|
Post by aju on Aug 9, 2019 7:02:47 GMT
Hope the RS rep enjoys reading long list of miffed investors and reports back though it wil be to no avail. IMO, we are seeing the signs of a desperate business that is now trying any attempt to force investors to lend at the worst possible rate - market rate in any other name. The site is now a complete shambles and anyone trying to set their own rate or cancel/move rates etc is faced with a fair old battle against trickery and foolery. I've been a big, big fan in the past, but they've become a very different beast this last 6 months. Very soon it will be fixed rate lending and of course a new name, RATESET. INVESTORS BEWARE it screams to me. I agree with many of the comments on here since RS started their recent site updates but we need to also not get confused by our influence in these forums. I'm sure that whilst RS seems to be hell bent on making it more difficult to use their system it is not the desired effect. That said I think they could be more visible on here and use some of the vocal comments to consider their approach perhaps. The reality is that they are trying to mould an existing working system that seemed to be well designed and fluid but does not fit their current ideas. Small changes to move from one system to another is always fraught with issues but i guess the alternative is a big bang approach which has many issues as well. Mind you testing does seem to be very lapse. Edit: Ok so i tried to use the new ratesetter screen to change the rate on mrs aju's tab2 and sadly it needs some work in the ratesetter values sèlector. I'm glad i dont have to use a toy for this stuff but it feels like its designed for a toy. Either that or my stubby fingers are a unique problem! I think the contact zones need to be resolved better.
|
|
travolta
Member of DD Central
Posts: 1,458
Likes: 1,167
|
Post by travolta on Aug 9, 2019 8:05:54 GMT
Hope RS is monitoring because it is STILL impossible to set rates on the 5 year lending option....using internet explorer or chrome. Gave up this a.m. and removed a large chunk.
|
|
ashtondav
Member of DD Central
Posts: 1,805
Likes: 1,087
|
Post by ashtondav on Aug 9, 2019 8:06:46 GMT
That's enough. I'm off. Pulling cash out as often as I can. 'Twas bad enough when ZOPA stopped listings (what fun we had!), then FC screwed itself up and now RS has done the same. All control gone. I’ll be off when I can’t get my 6%. Until then i’ll Tolerate day glo website design and sneaky efforts to force lending at MR.
|
|
robski
Member of DD Central
Posts: 772
Likes: 462
|
Post by robski on Aug 9, 2019 8:21:54 GMT
Hope RS is monitoring because it is STILL impossible to set rates on the 5 year lending option....using internet explorer or chrome. Gave up this a.m. and removed a large chunk. Worked for me on chrome this morn Got o lending, select 5 year (it could be defaulted to rolling, ensure the circle is "ticked"), set you rate via the pencil, have to adjust the bit at the bottom, this changes the rate box from its default (MR) to your rate Then you can enter the amount, and click to lend, plus confirm Woooot way to go, taking a nice simple summary screen and turning it into a click fest of popups confirmations etc. Either ratesetter development are morons, or they take us for morons, i cannot come up with any other explanation
|
|
tyrex
Posts: 78
Likes: 36
|
Post by tyrex on Aug 9, 2019 10:14:17 GMT
Hope RS is monitoring because it is STILL impossible to set rates on the 5 year lending option....using internet explorer or chrome. Gave up this a.m. and removed a large chunk. Chrome working OK here. Just put up a chunk for relending at 6%, no issues whatsoever. Internet Explorer is long dead - even Microsoft won't support it now - I'd definitely recommend stopping using it unless the website you're using demands it.
|
|
travolta
Member of DD Central
Posts: 1,458
Likes: 1,167
|
Post by travolta on Aug 9, 2019 11:05:04 GMT
Thank you Tyrex. I think Internet Explorer must have crept back that time . I have just killed it dead and promoted Chrome again and managed to achieve something. The large chunk has already travelled to Betfair who is usually very kind to me.
|
|
|
Post by p2plender on Aug 11, 2019 5:11:40 GMT
How do you find your scheduled repayments anymore? (This from a user of RS for nearly 9 years).
Thanks
I only ask as I'd like to know how much longer I have to stay with the disastrous business that is RS.
|
|
Stonk
Stonking
Posts: 735
Likes: 658
|
Post by Stonk on Aug 11, 2019 10:28:31 GMT
How do you find your scheduled repayments anymore? (This from a user of RS for nearly 9 years). Thanks I only ask as I'd like to know how much longer I have to stay with the disastrous business that is RS.
If you mean the repayments due on your entire portfolio, in a day by day list a month at a time:
- "My Account" summary page - In the "Your portfolio" box, click "Total" (rather than an individual market) - The resulting page has the familiar "Repayments by month" box that you can query
If you mean the repayment schedule for an individual loan:
- "My Account" summary page - In the "Your portfolio" box, click an individual market, e.g., "5 Year" - Expand the "On loan" box and click "Your money on loan" - You see a list of all your loans on that market. Choose "View" for the one of interest. - Expand the "Repayments" box
|
|
aju
Member of DD Central
Posts: 3,484
Likes: 917
|
Post by aju on Aug 11, 2019 11:25:50 GMT
How do you find your scheduled repayments anymore? (This from a user of RS for nearly 9 years). Thanks I only ask as I'd like to know how much longer I have to stay with the disastrous business that is RS.
If you mean the repayments due on your entire portfolio, in a day by day list a month at a time:
- "My Account" summary page - In the "Your portfolio" box, click "Total" (rather than an individual market) - The resulting page has the familiar "Repayments by month" box that you can query
If you mean the repayment schedule for an individual loan:
- "My Account" summary page - In the "Your portfolio" box, click an individual market, e.g., "5 Year" - Expand the "On loan" box and click "Your money on loan" - You see a list of all your loans on that market. Choose "View" for the one of interest. - Expand the "Repayments" box
In the second option I'd prefer to be able to see the expected repayment rather than just the interest as sorting this list by next repayment would give me an idea of when to next come in and fiddle with lending rates. I eventually gave up with so many loans and only seeing total interest for a given loan I created my own spreadsheet to get the payments and then track them. I guess they will not present total month payment expected for a given loan as the layout and method of layout does not render the space needed. That said on the new screens I can't see the point of having to open 1 line boxes to then have to click on then to get to the really info. I guess the developer/design team are fixated on click levels rather than simplistic designs.
|
|