09dolphin
Member of DD Central
Posts: 630 
Likes: 856
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Post by 09dolphin on Jul 18, 2019 16:44:46 GMT
Up until the new screen was loaded today, or at least within the past 24 hours, I could easily change the screen to show repayments in date order . Now alas that has changed.
If RBS seriously expect me to scroll through hundreds of loans to find out which borrower is due to make a repayment tomorrow they must be mad.
I don't think a decrease in functionality is an improvement. Have RBS "borrowed" the apparently incompetent computer programmers from Ratesetter?
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Post by es2013david on Jul 19, 2019 22:33:01 GMT
#09dolphin
No-one likes imposed change from what has become familiar, especially when it involves unnecessarily increasing the font sizes resulting in reduced page content and therefore readability - a trend initiated by the major banks.
However I don't seem to have any difficulty with the payment calendar or changing the order of my 80 hoped for due payments, what is more irritating to me is that on the statements page some payments are shown interest above capital, others capital above interest, with the right hand column balance inconsistently moving about like a yoyo - when the capital payment is above the interest, the balance shown against the interest is WRONG, as the extract below shows.
2019-07-16 14:40:03 Capital repayment (G********* E****** LIMITED) £10.79 £494.55
2019-07-16 14:40:03 Interest payment (G********* E****** LIMITED) £4.48 £499.03
2019-07-16 14:32:46 Interest payment (L******* LIMITED) £3.55 £483.76
The keen observer will realise my individual investments are but modest and sometimes unwise!
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Post by es2013david on Jul 20, 2019 17:23:29 GMT
Apologies for copying the full borrowers names above in error...
However my current dashboard screen shows why we shouldn't be used as the guinea-pigs for trials until new programs are tested properly.
With the latest interest payment of 0.71p received my balance is now shown as … er … NIL
2019-07-19 11:00:00 Interest payment (M****** L******) £0.71 £0.00
2019-07-19 10:54:34 Interest payment (S***** D***** B******* L**) £4.47 £555.29
2019-07-19 10:54:34 Capital repayment (S***** D***** B******* L**) £3.48 £550.82
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Post by df on Jul 21, 2019 21:12:23 GMT
Well overdue change. The old UI was very out of date.
I had a brief look and everything I need to access is still there. The layout is far less hectic and everything loads much quicker than it used to.
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