ganymede
Member of DD Central
Posts: 299
Likes: 207
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Post by ganymede on Nov 29, 2019 22:03:05 GMT
There are various mistakes in the new kuflink platform I've sent feedback.
1. Secondary Market not working until 4th Dec, that or it doesn't exist. 2. Reserved amount shown is incorrect. 3. Interest amount shown on portfolio page is wrong 4. Total on account page is wrong or confusing, but interest is correct. 5. Logon displays registering new account prompts.
Don't like icons on the left, you have to hover over to get text to tell you what they are.
Has auto-invest, select invest at top, selected pages then duplicate these directly below, complete waste.
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Post by spareapennyor2 on Nov 29, 2019 22:52:40 GMT
Also sent feedback Note interest show is for live loans not total interest earned Reserve loan amount is again total not the amount waiting to go live Old desktop worked / really poor design layout now
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Post by uksoul on Nov 30, 2019 11:25:32 GMT
The Updates page missing from the new site. Can not connect to the new site via mobile.
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rocky1
Member of DD Central
Posts: 1,120
Likes: 1,940
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Post by rocky1 on Nov 30, 2019 11:29:48 GMT
seems very slow and cumbersome no problems with other platforms.this does not seem like a improvement .where do you log out?it takes you all over the place. keep it straight forward and simple for those of us who are of a certain age that never grew up with all this technology .
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benaj
Member of DD Central
Posts: 4,857
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Post by benaj on Nov 30, 2019 15:45:26 GMT
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ganymede
Member of DD Central
Posts: 299
Likes: 207
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Post by ganymede on Dec 1, 2019 18:29:39 GMT
seems very slow and cumbersome no problems with other platforms.this does not seem like a improvement .where do you log out?it takes you all over the place. keep it straight forward and simple for those of us who are of a certain age that never grew up with all this technology . The logout is the left side panel, icon circle thing with a bar, symbol used normally for power off, I just hoped it didn't power off their web servers.
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Post by gravitykillz on Dec 2, 2019 3:32:30 GMT
Minimum withdrawal on the new website is £10 yet the old website still allows withdrawal of any amount.
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Post by jonrgrant on Dec 2, 2019 7:35:45 GMT
I am unable to find the total account funds figure in the account ie wallet, select invest, reserved, auto invest etc as one total value. The old version did not add them together but they were all showing on the dashboard but on the new version they seem unclear and difficult to track. I was hoping the new one would have included the total but instead it’s worse.
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upland
Member of DD Central
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Likes: 175
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Post by upland on Dec 2, 2019 18:33:39 GMT
Looks like its in bits to me with some of the totals not agreeing on different pages and with the old website.
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69m
Member of DD Central
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Likes: 200
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Post by 69m on Dec 2, 2019 19:14:26 GMT
The 'new and improved' site looks okay, but it's extremely slow and often hangs (especially when trying to load available Select-Invest deals). Also, there doesn't appear to be any obvious notice about cookie use and management.
Some of the information displayed seems pointless. For example, the Select-Invest 'Reserved Investments' amount includes aborted loans, while the Account Overview 'Total Principal Invested' figure includes aborted and repaid loans.
More concerning is an apparent issue when investing in Select-Invest loans: the Review screen states that you are about to lend your entire cash balance, even if a lower value was previously input. I've yet to complete the AML checks, so that might be causing problems.
Currently the most useful feature of the new site is the Old Version link at the top of the page, which is unfortunate. Hopefully Kuflink will fix things soon.
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Post by spareapennyor2 on Dec 2, 2019 19:21:57 GMT
Currently the most useful feature of the new site is the Old Version link at the top of the page,. Too true
Can't find tax statement on this new layout
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Post by picanto on Dec 3, 2019 9:28:57 GMT
I agree with everyone else, the old platform is much easier to navigate and just genuinely better. I know there is a saying that nobody likes change, but sometimes there is no reason for change... If it's not broken, don't fix it!
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ganymede
Member of DD Central
Posts: 299
Likes: 207
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Post by ganymede on Dec 3, 2019 18:24:15 GMT
Currently the most useful feature of the new site is the Old Version link at the top of the page,. Too true Can't find tax statement on this new layout On left hand side click on what looks like three bullet lines icon this is the account overview.
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Post by spareapennyor2 on Dec 3, 2019 19:08:38 GMT
Looks like IT been busy Amounts looks correct now / found statements / still slow loading Rotating mobile reloads again
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Post by picanto on Dec 4, 2019 17:12:59 GMT
Has anybody noticed on their tax statements that their gross interest received is less than it was prior to the website platform change? I keep a record on MS Excel on all my deposits/withdrawals and the amount of interest I have earned in each financial year and they used to match up and were correct for the two financial years I have invested in Kuflink. However, I have just downloaded my tax statements again from the website and the gross interest figure on both yearly tax statements is about £2/£3 lower than it was before.
Edit- Downloaded my statement of transactions and noticed that interest paid for loan SL3 L*******s R**d isn't included in the new tax statement?
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