Sorry, there is currently a technical problem

It seems to be an issue accessing the P2P data.
I get the same as you (although access to my now matured test savings accounts is available).
Also, the dashboard eventually timed out and gave the message below.

That's an interesting one as I was getting 503's regularly a few weeks ago and got a final response suggesting they had fixed them a week or so ago
I responded back to them that they had stopped at that time and I had not had one for a while. Seems they broke something else perhaps. To be fair it does look like the backend is troubled.

Its back for mrs aju, need to check mine.

Edit: Had hoped they were fixing the massive error of duplicates in loanbooks but it was not the case. Just checked Mrs aju's invest account current loanbook for duplicates and she has a number of different entries that are duplicated but one of her loans has 17 duplicates!

It was very fast to start with but loanbooks were real slow by the time I got there.

I'm getting the sorry message again - i'm guessing they are changing things on the back end but the message feels like it's not very user friendly. I cannot see anything to do with mine of Mrs Aju's accounts and we have 2 each. If they know the backend is down then why are they saying there is a technical problem. Technical problems that last for more than 24 hours are in my mind incompetence. If they have an issue then tells they have an issue and they are working on fixing it.

Why do I have to keep wasting my time just waiting for the data server, I assume it's that, to complete whatever they are doing in the backend.

What chance have these people in creating a bank - forget that banks these days are inherently unreliable as well if one is to believe the recent which magazine articles.

Edit: Eventually it came back but sadly the loanbook keeps giving 500 errors. I can get the relevant downloads by knowing the urls to use. There are still issues with duplicates although the current loanbook looks ok now. The alltime still has loads of duplicates but I guess they have fixed current as it shows in the online loanbook.

yes it does seem to have stabilised a little - its very slow but that's probably due to nightly runs now. The loanbook is now working and duplicates have been sorted there. The current offline CSV seems to have been fixed as well but the offline alltime CSV, not available in online form, is still festooned with duplicates - well on the invest side that is. I'll leave it till the morning to check the ISA sides but I'm guessing the same will apply unless they fix it as welll during the night. 

I'm not sure it will be fine for long but hopefully you are right the offline alltime csv's are not fine but there will be less people affected on this probably - I do hope they can fix this quickly though so I can do my monthly correlations in my spreadsheets but that's another story. If they don't fixit i'll just have to hope its only a duplicates issue and process the duplicates out.

Mind you their latest column changes are another issue that I'm having to address as well - i'm thinking of holding off until the zopa data structures stabilise again.

Edit: Ignore me here see later entry where I detail my memory lapse and forgot the old duplicates that are in alltime data for legitimate reasons.

I've actually realised that the alltime files are not an issue it was my own fault for forgetting there are many duplicates in mine and mrs ajus as we did the Invest to ISA conversions earlier in the year and also the duplicated sales and buyback rate adjustments zopa made back in 2015 were another factor where there are many duplicates. That's me trying to cut corners in reconcile week. Apologies.

One of the reason I keep very close tabs on Zopa is that they not only make mistakes in their front end but some quite big ones in their back end as well. They have sold of PF covered funds incorrectly, missed errors in statements data and many other things that they were clearly not aware of and compensated both myself and Mrs Aju more than once over the last 3 years.

I have mentioned it before that their compensation payments in 2017/18 year were worth more to us than the interest we earned so you are right if one is concerned one should definitely complain to them. One cannot fault the customer service they deliver - sadly the CS people have to battle with the backend teams to get things corrected quite a bit but they do take things seriously.