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Post by overthehill on Apr 27, 2022 8:54:44 GMT
....... ....... - Proplend's IT developer still shows shocking lack of attention to detail and Proplend's acceptance of all the faults is worrying. Look at the first line of the text after the numbers in the new Tax Statement - how could anyone allow such a glaring typo get through whatever QA exists? And it's still apparent in missing currency symbols on some, but not all, transactions in the account statement.
Maybe Proplend do indeed monitor this forum: the errors I pointed out yesterday have now been fixed when I checked this morning!
All the P2P platforms monitor this forum regardless of what they say although there has been less P2P content recently which is probably a good sign. Forum posts often appear right at the top of internet searches and that is why they monitor it.
My guess is the FCA has warned them against interacting with the forum.
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Post by uksoul on Apr 27, 2022 10:21:19 GMT
....... ....... - Proplend's IT developer still shows shocking lack of attention to detail and Proplend's acceptance of all the faults is worrying. Look at the first line of the text after the numbers in the new Tax Statement - how could anyone allow such a glaring typo get through whatever QA exists? And it's still apparent in missing currency symbols on some, but not all, transactions in the account statement.
Maybe Proplend do indeed monitor this forum: the errors I pointed out yesterday have now been fixed when I checked this morning! No doubt they do keep eyes on the forum. Monitoring the online presence of a business should be the norm, failure to do so can be extremely detrimental
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eeyore
Member of DD Central
Posts: 746
Likes: 737
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Post by eeyore on Oct 10, 2022 10:23:13 GMT
Is it just my browser that can't display something? I'm compiling the numbers for my 2021/22 tax return and have almost reached the end by logging the interest received from P2P. In previous years, I've downloaded the list of transactions and summed the interest credited for all the loans for the tax year to be able to cross-check Proplend's Tax Statement. But this year, Proplend's system will only display and download-to-CSV a single month - so it appears that I'm forced to select 13 individual months one by one and cut-and-paste the transactions from the 13 separate CSV files into a single file for the whole tax year. Am I missing something that allows me to select the start & finish date for the Statement display? Or is this yet another step in Proplend's dumbing-down of their platform? PL has indeed changed this functionality recently! For the worse, in my opinion, for the reason you note. My guess is that this has been done to reduce their cloud CPU & bandwidth costs. One small positive side effect of this change is that now the response time is a bit faster when the initial list is displayed (as a smaller number of transactions are selected by default). But, as you note, the hassle of having to download multiple months separately is significantly negatively greater. So personally I would prefer having the previous option of being able to select a range of dates rather than being restricted to a month at a time. Technically, PL if they wish can still provide the option to specify a date range as an *added* option to the current option. Whether they will do so is of course a different question! After I noticed the wording of the header for the bank statements had changed, I tried to display a whole year's worth of transactions and ... succeeded!Well done, Proplend! [Sorry, the inner Eeyore demands that I qualify that 'thank you' with another whinge: pity that they didn't circulate the news of the changes!]
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dh1
Member of DD Central
Posts: 373
Likes: 383
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Post by dh1 on Jan 22, 2023 7:55:33 GMT
Oh dear - it looks like Proplend's website is broken. On login, I get the rather Americanised "onboarding error" moan and get routed back to the login screen and the error message apparently ad infinitum...... proplend
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Post by Ace on Jan 22, 2023 9:37:59 GMT
Oh dear - it looks like Proplend's website is broken. On login, I get the rather Americanised "onboarding error" moan and get routed back to the login screen and the error message apparently ad infinitum...... proplend It's working for me.
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jonno
Member of DD Central
nil satis nisi optimum
Posts: 2,745
Likes: 3,138
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Post by jonno on Jan 22, 2023 10:15:38 GMT
Oh dear - it looks like Proplend's website is broken. On login, I get the rather Americanised "onboarding error" moan and get routed back to the login screen and the error message apparently ad infinitum...... proplend Ok for me also.
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hantsowl
Member of DD Central
Posts: 672
Likes: 546
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Post by hantsowl on Jan 22, 2023 11:20:03 GMT
I am also unable to login. Tried 3 different browsers and 2 different machines so unlikely a problem with cache needing clearing...
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Post by uksoul on Jan 22, 2023 12:48:55 GMT
I am also unable to login. Tried 3 different browsers and 2 different machines so unlikely a problem with cache needing clearing... It is working now, I`m able to login after repeated onboarding errors Edit *Spoke too soon, now not working again
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Post by Ace on Jan 22, 2023 12:51:13 GMT
It's stopped working for me as well now, and for another account I manage.
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sapphire
Member of DD Central
Posts: 485
Likes: 406
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Post by sapphire on Jan 22, 2023 12:55:52 GMT
It doesn't work for me too.
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 10,870
Likes: 11,097
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Post by ilmoro on Jan 22, 2023 13:00:38 GMT
Down for everyone
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dh1
Member of DD Central
Posts: 373
Likes: 383
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Post by dh1 on Jan 22, 2023 13:52:58 GMT
Wait a minute - it's Sunday! Perhaps the site is just having a day off....
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eeyore
Member of DD Central
Posts: 746
Likes: 737
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Post by eeyore on Jan 22, 2023 17:54:30 GMT
Wait a minute - it's Sunday! Perhaps the site is just having a day off.... Well OK, but it had better not think that it can have a day off from earning interest... Still showing the expanding circles after entering logon data at 17:50.
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baldpate
Member of DD Central
Posts: 548
Likes: 406
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Post by baldpate on Jan 23, 2023 8:39:53 GMT
Still going round in ever-increasing circles this morning.
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upland
Member of DD Central
Posts: 478
Likes: 175
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Post by upland on Jan 23, 2023 8:45:18 GMT
Thats happening for me too.
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