sqh
Member of DD Central
Before P2P, savers put a guinea in a piggy bank, now they smash the banks to become guinea pigs.
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Post by sqh on Mar 19, 2015 12:28:34 GMT
Ok, we'll plan to stagger the time of closing auctions when there is more than one closing on any given day. It may take a little time to implement this, but I'll confirm once this feature is ready. Oh dear! Brought forward the closure time of one auction to close simultaneously with another.
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spyrogyra
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Post by spyrogyra on Mar 19, 2015 15:09:52 GMT
Well, clearly RBS can't keep their promises. Further 2 new auctions ending simultaneously after 2 weeks. So how much time do they need to resolve such an issue ? Actually there's nothing to resolve - one of them could have been posted tomorrow.
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jonno
Member of DD Central
nil satis nisi optimum
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Post by jonno on Mar 24, 2015 15:08:52 GMT
I must say, it's really impressive the way REBS responds to this forum. There are now THREE loans closing at precisely the same time. PRICELESS!!  |
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Post by danraj on Mar 24, 2015 16:30:55 GMT
We're aiming to have staggered auctions in place from early April. I'll confirm once implemented.
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spyrogyra
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Post by spyrogyra on Mar 28, 2015 23:55:51 GMT
In the very early April you'll have not two but three auctions ending at the same time. Congratulations.
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Post by jh on Mar 30, 2015 8:12:42 GMT
All the more reason to bid early ;-)
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spyrogyra
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Post by spyrogyra on Mar 30, 2015 10:54:49 GMT
The latest response shows lack of understanding the problem. Even if an investor bids early there's no assurance his/her bids won't be pushed out in the last few minutes of the auction.At the very last minutes usually the website is very slow and checking 3 auctions ending at one and the same time creates unnecessary stress for the investor. Because of the different interest % the three auctions will end, the investors can make mistakes while bidding in hurry. Speaking from experience. That makes me wonder why RBS is so stubborn and arranges the auctions to end at one and the same time. There must be a reason.
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Post by jh on Mar 30, 2015 12:05:10 GMT
The latest response shows lack of understanding the problem. Even if an investor bids early there's no assurance his/her bids won't be pushed out in the last few minutes of the auction.At the very last minutes usually the website is very slow and checking 3 auctions ending at one and the same time creates unnecessary stress for the investor. Because of the different interest % the three auctions will end, the investors can make mistakes while bidding in hurry. Speaking from experience. That makes me wonder why RBS is so stubborn and arranges the auctions to end at one and the same time. There must be a reason. Apologies, it was meant as a light hearted comment. Fully understand investors wanting to get the best rate possible. Although I am sure, as and when the site grows to the volumes of the likes of FC, it will be a common occurence to find multiple auctions ending around the same time.
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Post by GSV3MIaC on Mar 30, 2015 14:53:08 GMT
Hmm, if you space them out at 10 minute intervals, and you only work 9-5 (which is not any sort of obvious restriction) you can 'only' fit in 48 a day (49 for fence post pedants) ... 3x what FC generally manage and 100x (or more) what ReBS manage. If you go to 24 hour working, you'd be stuck with just 144 a day .. don't think even FC are going to fit that any time soon.
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shimself
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Post by shimself on Mar 30, 2015 21:10:03 GMT
I raised the same issue directly with them, the reason is that the 9pm finish is hardcoded into the site and the code is being re-written to enable multiple finish times. Which then needs proper testing before going live etc. Hence Dan's April comments above. OK but there are 7 days in a week and fewer than 7 new loans a week, so there is still no good reason to have two loans finishing at the same time.
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spyrogyra
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Post by spyrogyra on Mar 31, 2015 19:15:47 GMT
Exactly.
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Post by escastro on Mar 31, 2015 21:50:20 GMT
Really sorry for the inconvenience but rest assured that we are currently working on fixing this issue. Our goal is to set a deadline that takes into account the date and time each loan closes. We are working on a warning that prevents us from setting the same time for loans ending on the same day. I will keep you guys posted on this.
Thank you so much for your understanding,
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shimself
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Post by shimself on Mar 31, 2015 22:41:33 GMT
Really sorry for the inconvenience but rest assured that we are currently working on fixing this issue. Our goal is to set a deadline that takes into account the date and time each loan closes. We are working on a warning that prevents us from setting the same time for loans ending on the same day. I will keep you guys posted on this. Thank you so much for your understanding, Why do you have loans ending on the same day? Are you seriously suggesting it's a software problem?
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spyrogyra
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Post by spyrogyra on Apr 16, 2015 15:17:39 GMT
After resolving the issue with auctions ending at one and the same time I thought I wouldn't need to post on the same tread.
But today I've noticed something strange and unacceptable.
Yesterday, or the day before yesterday the deadline for the A**e C*********s Ltd auction was 9 days away. Today it shows as one day. Knowing that the next auction is ending in 9 days I might have not logged on for 7-8 days. Clearly if I haven't logged today I would have missed this one.
Changing the deadlines without informing the lenders is totally unacceptable and shows lack of respect.
It would be very naive if RBS thinks that it can get away with similar things without the issues being highlighted on the forum.
Hate me or be grateful for the feedback.
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baldpate
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Post by baldpate on Apr 16, 2015 16:17:10 GMT
The change of deadline happened this afternoon, some time after 2:30pm (my last snapshot of that auction).
And I agree - notification by email would have been courteous. But I've noticed that ReBS, for all its banging-on about 'community' and 'communication between borrowers & lenders', are themselves damn short in the sense of community and communication stakes.
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