Contacting SS since account seems corrupted

Regular forum readers will remember that along with mikes1531 and a few others with plusnet hosted email my receipt of SS newletters is non-existant once again. I have however been receiving the system generated transaction emails ok, but since the latter part of last week Norton Internet Security running on my pc has taken a violent dislike to these emails - it considers the email address  support @ savingstream.co.uk  embedded in the email to be so distainful it won't let me forward or reply to the email with out first deleting that email address. Very strange behaviour even for NIS.

savingstream - there is a chance that your mail servers are now appearing on additional blacklists.

When you have a large loan part for sale, why not sell it in small chunks. If you have a £1000 to sell you can sell it as £400, £300, £200, £100. Then if a small amount remains you can buy it back, and if some gets "stuck" it won't matter so much. But I do agree, it really needs fixing and must be taking up a lot of SS time.

Agreed, and Savingstream seems to have vacated this forum.

Has the bug self corrected after a few hours?

Right.  In a fit of bloody-mindedness I have stayed up and seen this one through, and now have something approaching proof of my contention that this happens as a result of the earlier situation where two or more people have attempted to buy the same final loan part and sent the available amount negative.  I've sent this explanation to savingstream as well, which might at least help a bit with finding the solution.

I put up a further smaller piece of the same loan for sale, but large enough to cover the shortfall in the larger piece sold earlier, in the hope that there might still be some buyers about late at night.  This was the only amount of it available at that point.  There were a small number of purchases quite quickly.  They were all allocated against the first large chunk, but it wasn't enough to clear it.

At this point things were complicated by another lender putting up a further amount for sale (crucially just a bit more than the original shortfall the system thought I had) - I was really keen to see what got sold first here, and hoping it would occur quickly .  It did.  The next purchase cleared the first large chunk, the proceeds of which were (to my relief) delivered instantly to my account, as they should have been hours ago. It also took some from my extra smaller chunk. The next purchase came shortly afterwards, and cleared the extra smaller chunk, also then paid straight in to my account.  The available amount on the loan was almost cleared, but I'll bet my unwitting saviour is a fair way short of having their loan part sold - by my estimatation it will be showing around 14% sold, and they'll now be the ones waiting for another seller to come along, or SS to sort it out.

All of this points to the problem having been started from a negative balance, caused at some point earlier in the day, as explained above.  Every seller along the way, is going to have suffered the problem, and this is why it appears to resolve itself.  But somebody is always left holding the baby.

Further, when trying to watch the behaviour of this problem in the past it has sometimes led me to wonder whether new sellers get stacked in front of existing ones, but this isn't the case - there were 3 in play this evening (my initial large chunk, my smaller chunk, and the other person's chunk) and purchases were allocated to them in order.  So the queue seems to work as we'd hope.

And now I'm going to