dermot
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Post by dermot on Apr 29, 2016 19:48:01 GMT
Thanks - should this be addressed to enquiries@ or is there a dedicated customer service email account?
regards,
Dermot
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Post by chris on Apr 29, 2016 19:58:36 GMT
Thanks - should this be addressed to enquiries@ or is there a dedicated customer service email account? regards, Dermot enquiries@ will get there
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Post by chris on Apr 29, 2016 20:01:55 GMT
I though the QAA was up around £13.9m this morning but it's currently showing £11.73m. Was there a particularly boozy Friday lunch over at AC, or have there been some very large withdrawals ahead of the rate going back down? [Must have been a display glitch: now back up to £14.37m] From this reply to an email I sent them. "The 4.25% interest accrued would be for the duration that your funds were in the Quick Access Account" I'm assuming that any money deposited throughout April will accrue 4.25% for the duration. Is that not the case then.
QAA will be at 4.25% for the rest of April but will revert back to 3.75% on the 1st May.
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Post by caveman38 on Apr 29, 2016 20:09:06 GMT
Thanks Chris. So the reply that I received was wrong. I hope that your "Love Money" 3% offer hasn't changed too?
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sqh
Member of DD Central
Before P2P, savers put a guinea in a piggy bank, now they smash the banks to become guinea pigs.
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Post by sqh on Apr 29, 2016 20:19:25 GMT
Are the account total investment caps deemed no longer necessary? The QAA's £15m cap has gone and none showing on 30-day. Does the 30-day a/c accrue interest per second like QAA or daily, given it's 'stickier' nature? The global caps still exist but as we've been able to grow them faster than demand we've removed them from sight unless they become a persistent issue. Same per second calculation as the QAA. It uses the same underlying code so no change has been made. , Where on the platform does it say that the QAA calculates interest per second ?
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Post by chris on Apr 29, 2016 20:22:44 GMT
The global caps still exist but as we've been able to grow them faster than demand we've removed them from sight unless they become a persistent issue. Same per second calculation as the QAA. It uses the same underlying code so no change has been made. , Where on the platform does it say that the QAA calculates interest per second ? I don't know, does it say on the platform that the other accounts calculated interest per day at midnight?
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jonah
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Post by jonah on Apr 29, 2016 20:37:27 GMT
Chris, does the account allow for multiple withdrawals in parallel, I.e. A request for 1k on day 1, a separate one for 2k on day 12, so that you get cash on day 31 and 42?
(assuming there was 3k in the account obviously!)
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Post by Come_on_Grandad on Apr 29, 2016 20:44:23 GMT
Something else not quite right This is a cut & paste from my MLIA statement, an interest payment that was later re-invested 29th Apr 2016 at 17:49 Instant withdrawal from 30-Day Access Account (7) £0.28 29th Apr 2016 at 17:08 Investment into Quick Access Account (5) £-0.28 Corrected, account code lookup issue behind the scenes meant the wrong label was applied to QAA swept funds when they were withdrawn. This new account has required a lot of plumbing and changes to the way the QAA itself operates. I'm still seeing a problem, chris. Might you have backed out the correction? My MLIA statement references the 30-Day Access Account at 17:27 then the QAA at 19:50 and 19:57 but then reverts to the 30-Day for several purchases between 20:27 and 20:58. Idle since. According to the dashboard, all swept cash is in the QAA as expected.
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Post by chris on Apr 29, 2016 20:46:04 GMT
Chris, does the account allow for multiple withdrawals in parallel, I.e. A request for 1k on day 1, a separate one for 2k on day 12, so that you get cash on day 31 and 42? (assuming there was 3k in the account obviously!) Yes, you can have as many as you want. You can view your withdrawal queue from the hamburger menu, and you can cancel pending withdrawals from there as well.
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Post by chris on Apr 29, 2016 20:55:51 GMT
Corrected, account code lookup issue behind the scenes meant the wrong label was applied to QAA swept funds when they were withdrawn. This new account has required a lot of plumbing and changes to the way the QAA itself operates. I'm still seeing a problem, chris . Might you have backed out the correction? My MLIA statement references the 30-Day Access Account at 17:27 then the QAA at 19:50 and 19:57 but then reverts to the 30-Day for several purchases between 20:27 and 20:58. Idle since. According to the dashboard, all swept cash is in the QAA as expected. Ah, just spotted why the patch didn't auto apply to that particular function - it could apply to a clean install but not an already built system, and I must have missed seeing the error when I manually tried to install it earlier and declared the problem fixed. Just reapplied the patch and corrected the incorrect transaction descriptions. Should have worked this time.
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dermot
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Post by dermot on Apr 30, 2016 0:02:09 GMT
A slightly different funny: I just moved £100 from Cash Account to MLIA, which has succeeded. However, looking in the transaction log, it say £100 has gone into 30 Day account (7), even though it has actually gone into MLIA - I assume it really means QAA ...  Dermot |
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jonah
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Post by jonah on Apr 30, 2016 6:42:54 GMT
Is it possible to have interest paid into another account, say the cash account? If not, it wouldn't ever be possible to zero the 30D account, as each time you got paid interest, it would earn another 30 days before you got it out, in a never ending spiral into smaller and smaller fractions.
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Post by brianac on Apr 30, 2016 6:49:25 GMT
A slightly different funny: I just moved £100 from Cash Account to MLIA, which has succeeded. However, looking in the transaction log, it say £100 has gone into 30 Day account (7), even though it has actually gone into MLIA - I assume it really means QAA ... Dermot I have a large sum (for me anyways :-) ) in the QAA, however Dashboard graphic shows it as split 50/50n between QAA and 30 day access. Brian
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Post by brianac on Apr 30, 2016 6:54:21 GMT
Is it possible to have interest paid into another account, say the cash account? If not, it wouldn't ever be possible to zero the 30D account, as each time you got paid interest, it would earn another 30 days before you got it out, in a never ending spiral into smaller and smaller fractions. on my dashboard at least it is possible, click on "On Repayment" and the usual options box comes up just press deisred button. (I have about 50p in account, so maybe this doesn't show till you have funds) HTH Brian
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jonah
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Post by jonah on Apr 30, 2016 7:15:16 GMT
Is it possible to have interest paid into another account, say the cash account? If not, it wouldn't ever be possible to zero the 30D account, as each time you got paid interest, it would earn another 30 days before you got it out, in a never ending spiral into smaller and smaller fractions. on my dashboard at least it is possible, click on "On Repayment" and the usual options box comes up just press deisred button. (I have about 50p in account, so maybe this doesn't show till you have funds) HTH Brian Thanks... I'd not put cash here yet as I thought I would try looking before leaping for a change!
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