blender
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Post by blender on May 30, 2016 14:55:09 GMT
Oh dear. That is not a good situation, but the commitment to getting it right is appreciated.
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mike
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Post by mike on May 30, 2016 16:49:25 GMT
They made a mistake, they are working to fix it, it's not the end of the world.
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blender
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Post by blender on May 30, 2016 19:23:49 GMT
They made a mistake, they are working to fix it, it's not the end of the world. From our viewpoint you are right - and the routine lateness of repayments might be considered more of a problem. But in this case the problem might be that 532 repayment was to help fill the capital equipment loan, and at present we cannot even sell part of 532 to buy that loan. Clearly this is not the only problem with software development.
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Post by ablrate on May 31, 2016 8:26:56 GMT
Hi All
Just to reiterate, we are looking into this now and will get it fixed. Sorry for the inconvenience. Regards Ablrate
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11025
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Post by 11025 on May 31, 2016 8:54:39 GMT
Thanks for the update and just to confirm the new repayment date is definitely 29/7 ?
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Post by ablrate on May 31, 2016 9:12:39 GMT
Hi
Yes, the repayment date is 29/7.
Regards Ablrate
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Post by ablrate on May 31, 2016 11:37:34 GMT
Hi All
As an update, we have spoken with the developers and have identified where the error occurred. They are in the process of a fix and I will update you accordingly.
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Post by ablrate on May 31, 2016 16:01:14 GMT
Hi All
As an update, the site is down as per our mail as we are updating the loan with a fix. Sorry for the inconvenience. Once that is done, we will be making the payment that is due. It should be made when the site is back, but we want to make sure that all is in order before its done.
Thanks for your patience thus far.
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treeman
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Post by treeman on May 31, 2016 16:25:10 GMT
Mine just came through - maybe still in mid-flow?
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Post by ablrate on May 31, 2016 16:27:01 GMT
Hi All
This loan is now back to where it should have been and the payment has been made. We have been through the accounts and it appears that all is as it should be. If you have any problems at all please do let us know on admin@ablrate. We will be monitoring the mail and will address any problems that may occur.
The loan also looks to be behaving itself in the Secondary Market which has now been reopened. We understand the previous SM error it was in line with the code that caused the problems over the last couple of days, but do give us feedback if you have any issues and we will get onto it straight away.
Once again, please accept our sincere apologies for this error
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blender
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Post by blender on May 31, 2016 19:36:36 GMT
Yes fixed. Thanks for swift correction.
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Post by ablrate on Jun 1, 2016 8:27:14 GMT
The interest payment is now in, which you'd said would happen after the fix had been applied, so thank you. However, there is still no invested capital for ATR 532 displayed in dashboards? Hi Money PM me your details and I will take a look to make sure its done. Regards Ablrate
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Post by ablrate on Jun 1, 2016 15:11:35 GMT
I will have a look globally on how it is showing in the pie chart, but is does pick up the biggest and have smaller loans in 'others'
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blender
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Post by blender on Jun 1, 2016 15:43:45 GMT
532 is showing in my pie chart normally, but a small (1%) loan is included with other investments, together with proposed loans. 532 is completely back to normal for me, including investments, pie charts, account history and SM sales.
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goopy
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Post by goopy on Jun 24, 2016 15:21:19 GMT
Is there an update on this loan? Any news on the sale ablrateandy ?
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