duck
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Post by duck on Sept 29, 2016 7:51:02 GMT
Running very slowly for me today, 30 seconds to load sign on screen and the same for each following screen. Tried several browsers and experienced the same. All other sites working fine so it is not my internet connection.
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Post by pedz14 on Sept 29, 2016 7:51:53 GMT
Web site is very slow this morning. Took an age to log in and when purchasing a part loan it took about 3-4 minutes to confirm the purchase
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littleoldlady
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Running down all platforms due to age
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Post by littleoldlady on Sept 29, 2016 7:55:48 GMT
Website not working too well this morning.
Very slow and appears to have given me 2x £75 in the loan today (not a problem I'll sell back later). I thought it might just have been me but obviously not. 8.50 on 29th and site is very slow again.
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arbster
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Post by arbster on Sept 29, 2016 8:03:28 GMT
Yeah, I was going to sign up today, but the slow page loading times mean I gave up. Maybe another day...
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archie
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Post by archie on Sept 29, 2016 8:10:14 GMT
I meant to mention it was slow on 27th too, around 10am when loans were going live.
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tomtom
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Post by tomtom on Sept 29, 2016 8:17:59 GMT
I meant to mention it was slow on 27th too, around 10am when loans were going live. I have tried to log in 5 times in the past 20 mins. and have not been able to get online, this problem is beginning to cuase me worries aboyt using this board as from reading this log I am not the only person having probems. I had problem yesterday afternoon as well.
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n
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Yet another Nick
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Post by n on Sept 29, 2016 8:29:35 GMT
Yeah, I was going to sign up today, but the slow page loading times mean I gave up. Maybe another day... I signed up yesterday. Very slow for me too - Wondering what I've got myself into! Edit: Put some more cash in at 8:30 before I found out how slow it is - still waiting for the credit to appear an hour later. Someone PLEASE tell me this isn't normal. This isn't normal. It has only been in the last 2 or 3 days.
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Post by Collateral Rep on Sept 29, 2016 8:47:58 GMT
Hi,
Yes we are aware of the issue with loading issues. We're on with it now!
Many thanks,
Gordon
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Post by dodgeydave on Sept 29, 2016 9:13:18 GMT
Think you need to delay the new loan until the problem is fixed
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Post by Collateral Rep on Sept 29, 2016 9:16:59 GMT
Hi dodgeydave, We've delayed the loans until 10:30 this morning but if the issue still hasn't been fixed we will post in the New Loan thread and delay again. Sorry for any inconvenience this has caused. Thanks, Gordon
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Forward
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Post by Forward on Sept 29, 2016 9:27:13 GMT
I signed up yesterday. Very slow for me too - Wondering what I've got myself into! Edit: Put some more cash in at 8:30 before I found out how slow it is - still waiting for the credit to appear an hour later. Someone PLEASE tell me this isn't normal. This isn't normal. It has only been in the last 2 or 3 days. Don’t speak to soon this could become normal…..
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star dust
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Post by star dust on Sept 29, 2016 9:29:44 GMT
After struggling for ages to even login I finally managed it, but my deposit is still nowhere to be seen and all these SM items are just floating past . Well I guess these are some of the 'technical' issues that littleoldlady referred to after my glowing review recently. Not anything new with P2P platforms and almost to be expected. The issue for me will be how quickly it's fixed and whether the new loans launch is delayed until it is in an effort to be fair to those affected?
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keystone
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Post by keystone on Sept 29, 2016 9:32:04 GMT
My deposit hasn't arrived either.
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Post by Collateral Rep on Sept 29, 2016 9:34:22 GMT
Hi star dust, We are still working on this issue and will have it resolved ASAP. The loans won't go live until all deposits are processed and we'll give another half hour notice. Again very sorry for this mornings issues. Gordon
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jonah
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Post by jonah on Sept 29, 2016 9:34:48 GMT
Certainly spluttering this morning. I've managed to sell most of what I wanted to today, but can't get that last part on offer! Edit: managed it at last.... now just need someone to buy it
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