jimc99
Member of DD Central
Posts: 284 
Likes: 115
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Post by jimc99 on Sept 5, 2016 5:56:30 GMT
All my loans have Buy Back and several are showing as "extended" on my list of loans, some up to 5 months.
But my summary page shows only that some loans are "delayed". No figure is given for the extended loans.
Anyone know why please?
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jimc99
Member of DD Central
Posts: 284
Likes: 115
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Post by jimc99 on Sept 12, 2016 19:23:58 GMT
All my loans have Buy Back and several are showing as "extended" on my list of loans, some up to 5 months. But my summary page shows only that some loans are "delayed". No figure is given for the extended loans. Anyone know why please? TWINO......Do you know why?
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Post by bkracan on Sept 13, 2016 13:31:04 GMT
I have the same problem/dashboard...
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Post by gmaxkenny on Sept 13, 2016 15:37:23 GMT
Maybe its because no one has ever asked for it. Personally I dont need that information on a summary page. Have you asked support?
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jimc99
Member of DD Central
Posts: 284
Likes: 115
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Post by jimc99 on Sept 13, 2016 20:11:11 GMT
Maybe its because no one has ever asked for it. Personally I dont need that information on a summary page. Have you asked support? It seems daft for the summary box to not show the information it was obviously intended to. Maybe it's not been shown because it would highlight the large number of delayed and extended loans on the Twino books. Have not contacted support yet as I hoped they might reply here.
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Post by bkracan on Sept 14, 2016 7:23:02 GMT
Answer from Twino:
That is a minor bug in our system. Our IT team is working on it, and we hope to have it fixed very soon.
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jimc99
Member of DD Central
Posts: 284
Likes: 115
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Post by jimc99 on Oct 3, 2016 19:27:15 GMT
I just noticed that it's showing the extended loan percentages on the summary now. Thanks for fixing things.
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