ganymede
Member of DD Central
Posts: 299
Likes: 207
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Post by ganymede on Aug 16, 2017 11:15:03 GMT
received e-mail back saying fixed, tried, and all ok, have my extra £25.
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Post by geraldine1210 on Aug 17, 2017 13:30:16 GMT
Can't get on. :-(
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Post by dan1 on Sept 17, 2017 8:08:39 GMT
Dead as a dodo at 9 for me, guess I wasn't the only one. Took 3 minutes to get my bids confirmed at 9.05.
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zendog
Member of DD Central
Posts: 137
Likes: 83
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Post by zendog on Sept 17, 2017 8:34:11 GMT
Dead as a dodo at 9 for me, guess I wasn't the only one. Took 3 minutes to get my bids confirmed at 9.05. I was slightly luckier - managed to get into 3 of the 6 renewals - but the system was SO slow to respond that I didn't actually believe that any of my bids had been successful as it just kept saying 'processing.......'!
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treeman
Member of DD Central
Posts: 1,026
Likes: 557
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Post by treeman on Sept 17, 2017 9:06:38 GMT
Dead as a dodo at 9 for me, guess I wasn't the only one. Took 3 minutes to get my bids confirmed at 9.05. I was slightly luckier - managed to get into 3 of the 6 renewals - but the system was SO slow to respond that I didn't actually believe that any of my bids had been successful as it just kept saying 'processing.......'! First time I've tried renewals for a while - hopelessly slow responses - got lucky too and somehow got 3 bits. 3 or 4 mins to confirm on the first two. The GAL was slightly better.
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hantsowl
Member of DD Central
Posts: 672
Likes: 546
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Post by hantsowl on Sept 17, 2017 13:02:35 GMT
Yes, VERY slow at 9am this morning.
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Post by df on Sept 17, 2017 17:55:29 GMT
Dead as a dodo at 9 for me, guess I wasn't the only one. Took 3 minutes to get my bids confirmed at 9.05. It always takes 1-3 minutes for renewals. I've managed to get three (with more availability) out of six this time, but normally I get none.
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Post by df on Sept 17, 2017 17:58:40 GMT
I was slightly luckier - managed to get into 3 of the 6 renewals - but the system was SO slow to respond that I didn't actually believe that any of my bids had been successful as it just kept saying 'processing.......'! First time I've tried renewals for a while - hopelessly slow responses - got lucky too and somehow got 3 bits. 3 or 4 mins to confirm on the first two. The GAL was slightly better. Probably because it was the last one and had £2416 on offer.
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Post by richardthe4th on Sept 30, 2017 8:23:20 GMT
Collateral
I can put up with the site being busy, but what I find infuriating is the endless attempts to enter the memorable word when, in fact, you're never going to be able to log on in a million years.
I'm not an IT expert but could there not be a page saying "Busy - try later" to stop me wasting my time.
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stub8535
Member of DD Central
personal opinions only. Not qualified to advise on investment products.
Posts: 1,442
Likes: 945
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Post by stub8535 on Sept 30, 2017 8:30:01 GMT
Collateral I can put up with the site being busy, but what I find infuriating is the endless attempts to enter the memorable word when, in fact, you're never going to be able to log on in a million years. I'm not an IT expert but could there not be a page saying "Busy - try later" to stop me wasting my time. I usually have the same issue but not today. Logged on at 9:08. Very quick access and confirmation on the ones I wanted at 09:10.
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Post by richardthe4th on Sept 30, 2017 8:53:44 GMT
Collateral I can put up with the site being busy, but what I find infuriating is the endless attempts to enter the memorable word when, in fact, you're never going to be able to log on in a million years. I'm not an IT expert but could there not be a page saying "Busy - try later" to stop me wasting my time. I usually have the same issue but not today. Logged on at 9:08. Very quick access and confirmation on the ones I wanted at 09:10. Wonder what the problem was then? I've always assumed that the "entering your memorable word" game was just to shut some people out when it's busy...maybe not??
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zendog
Member of DD Central
Posts: 137
Likes: 83
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Post by zendog on Sept 30, 2017 9:22:33 GMT
Bidding process was slow as usual, but I managed to get the maximum allowed in all 4 of today's renewals so I'm happy
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stub8535
Member of DD Central
personal opinions only. Not qualified to advise on investment products.
Posts: 1,442
Likes: 945
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Post by stub8535 on Sept 30, 2017 10:08:44 GMT
I usually have the same issue but not today. Logged on at 9:08. Very quick access and confirmation on the ones I wanted at 09:10. Wonder what the problem was then? I've always assumed that the "entering your memorable word" game was just to shut some people out when it's busy...maybe not?? Memorable word is more likely a stop the bots attempt iirc rather than any attempt to block legitimate users accessing their accounts.
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sjg
Member of DD Central
Posts: 67
Likes: 61
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Post by sjg on Sept 30, 2017 18:59:39 GMT
Any tips as a new user as I only managed one of the loans. All the others had gone when I tried to invest in them.
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sjg
Member of DD Central
Posts: 67
Likes: 61
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Post by sjg on Oct 1, 2017 18:46:36 GMT
Any tips as a new user as I only managed one of the loans. All the others had gone when I tried to invest in them. No tips but I think I've managed to work out the best way myself!
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