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Post by barberbookie on Dec 19, 2016 10:08:34 GMT
Very disappointed today.
Loans are few and far between anayway so whe dous come along tou have to drop everyning at 10.0am
I log myself in bright and early.
The james bond watch pops up and it takes aroung 2 to 3 minutes while its processing.
Then i recive a message canoot be processed as ther are no parts left.
I never even got the see the other 2 loans.
Its becomming poorer and poorer and wondering if its just worth the hassle.
Will give it one more go when the next loans come out and it its the same i am done.
Have to now draw out my surplus mony
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alison
Member of DD Central
Sanctuary!!
Posts: 356 
Likes: 99
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Post by alison on Dec 19, 2016 10:09:31 GMT
Pretty dire for me too.
It's generally been a bit treacle-like but today the 10.00 slot just froze my browser and then the 10.05 slot tried to do the same but relented after about 30-odd seconds.
Imagine if the rain forest site worked like this on Black Friday?
It is just not good enough in this day and age.
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jcm9000
Member of DD Central
Posts: 179 
Likes: 151
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Post by jcm9000 on Dec 19, 2016 10:13:09 GMT
Op, Note the confirm investment button does work (i thought the same) - if you click it it seems nothing happens, but if you scroll down slightly you'll see the processing bar thinking in the background. Takes maybe 30 seconds. It is incredibly slow today though and yeah stalled my browser a few times too. Upgrade time! I got my fill of all three though so happy enough.
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Post by sayyestocress on Dec 19, 2016 10:14:33 GMT
Very disappointed today. Loans are few and far between anayway so whe dous come along tou have to drop everyning at 10.0am I log myself in bright and early. The james bond watch pops up and it takes aroung 2 to 3 minutes while its processing. Then i recive a message canoot be processed as ther are no parts left. I never even got the see the other 2 loans. Its becomming poorer and poorer and wondering if its just worth the hassle. Will give it one more go when the next loans come out and it its the same i am done. Have to now draw out my surplus mony They stagger the loans 5 minutes apart. You can see the launch times in the pipeline section. Frustratingly I missed out on the watch too, but it was quite a small loan and they vanish instantly. The Range Rover and grouped cars are still up as I write this.
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elliotn
Member of DD Central
Posts: 3,063
Likes: 2,681
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Post by elliotn on Dec 19, 2016 10:15:49 GMT
My first bidding today. Bit of an anti-climax... Ditto the above!
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upland
Member of DD Central
Posts: 478
Likes: 175
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Post by upland on Dec 19, 2016 10:17:37 GMT
Its certainly not the fastest site I have used.
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Post by richardthe4th on Dec 19, 2016 10:17:52 GMT
It was a bit slow for me today but to be fair it's the first time I've had a problem.....
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archie
Posts: 1,838
Likes: 1,842
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Post by archie on Dec 19, 2016 10:20:31 GMT
Managed to get two of the loans, very slow though particularly for the 10.00 one which I couldn't get.
If there is part of the loan left but less than you asked for I'd rather it just allocated what's left. If you ask again and have to reprocess there won't be any left.
I'd prefer all investments to be whole pounds, pence just causes a mess.
I don't really see why we need the 'Confirm Investment' screen, if you've typed in the amount and processed it that should be enough. In the unlikely event of a mistake it's easy to sell it again.
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oldtimer
Member of DD Central
Posts: 211
Likes: 156
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Post by oldtimer on Dec 19, 2016 10:51:06 GMT
Yes Collateral is quite responsive to posts on the forum
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nush
Member of DD Central
Posts: 396
Likes: 113
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Post by nush on Dec 19, 2016 12:08:45 GMT
i dont have a problem with the look of the site but the speed drives me nuts
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Investboy
Member of DD Central
Trying to recover from P2P revolution
Posts: 564
Likes: 201
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Post by Investboy on Dec 19, 2016 12:25:42 GMT
Despite that I logged in 11:01 and there was nothing apart from 0.1% of the cars.
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greatmarko
Member of DD Central
Posts: 343
Likes: 373
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Post by greatmarko on Dec 19, 2016 12:37:57 GMT
Morning, We did have an external review done which suggested some changes which the developers implemented resulting in the site performance improving. We are also currently going through a server audit with Security Metrics which at the end will provide as with a PCI Compliance certificate - which means we are secure enough to hold credit card details if required. Like some other platforms, we do use a £159 WordPress framework and theme for the front end, but the investor area is bespoke and not WordPress. Gordon So apparently, they recently had an "external review" which supposedly resulted in "site performance improving"?! Also, still eagerly awaiting the results of the external "security audit" on their website.....
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baz657
Member of DD Central
Posts: 499
Likes: 187
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Post by baz657 on Dec 19, 2016 13:00:06 GMT
I too thought I'd got a piece of the watch only to be told after "processing" that it was all gone. I'm wondering if the speed and efficiency of the site overall, especially at busy times like this morning, are affected by the necessity to email successful bids right away. Perhaps if there was a delay of an hour the bandwidth and processing power could be better utilised on the bidders trying to get through.
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kaya
Member of DD Central
Posts: 1,150
Likes: 718
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Post by kaya on Dec 19, 2016 13:45:27 GMT
To be fair, if 100 bits of a loan are available and 200 bidders all try to get a slice at the same time, a log-jam is perhaps the likely result. No other place will be experiencing this sudden volume of traffic.
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archie
Posts: 1,838
Likes: 1,842
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Post by archie on Dec 19, 2016 13:50:31 GMT
If they removed the unnecessary 'Confirm Investment' stage it would reduce processing overheads and hopefully speed everything up.
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