stub8535
Member of DD Central
personal opinions only. Not qualified to advise on investment products.
Posts: 1,442
Likes: 945
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Post by stub8535 on Jan 24, 2017 0:57:54 GMT
Still down at 1 am.
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stub8535
Member of DD Central
personal opinions only. Not qualified to advise on investment products.
Posts: 1,442
Likes: 945
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Post by stub8535 on Jan 24, 2017 1:11:27 GMT
And its back
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tomtom
Member of DD Central
Posts: 262
Likes: 39
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Post by tomtom on Jan 24, 2017 1:30:16 GMT
just gone down again
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stub8535
Member of DD Central
personal opinions only. Not qualified to advise on investment products.
Posts: 1,442
Likes: 945
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Post by stub8535 on Jan 24, 2017 3:06:42 GMT
sporadic instability. Hope they can get it fixed early or delay the loans coming later.
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Post by Collateral Rep on Jan 24, 2017 6:38:30 GMT
Morning,
The developers are working with the server engineers to resolve the issue.
Many thanks,
Gordon
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tomtom
Member of DD Central
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Post by tomtom on Jan 24, 2017 8:20:36 GMT
Still not working correctly
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tomtom
Member of DD Central
Posts: 262
Likes: 39
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Post by tomtom on Jan 24, 2017 8:22:04 GMT
this is now turning into a farce.
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tomtom
Member of DD Central
Posts: 262
Likes: 39
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Post by tomtom on Jan 24, 2017 8:27:31 GMT
Over the past few days have transferred in over a four fig. ammount from ss but now beginning to think that if this system is not stable might have mad a mistake.
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Post by Collateral Rep on Jan 24, 2017 8:29:35 GMT
Morning,
I understand your frustrations but we are working to fix this. It's a hardware issue with the server and the engineers are on with it as we speak.
I'll update ASAP.
Many thanks,
Gordon
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treeman
Member of DD Central
Posts: 1,026
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Post by treeman on Jan 24, 2017 8:46:07 GMT
Collateral Rep , thank you for the update Gordon, I have just tried to log on without success as I needed to sell existing loans to take part in today's new offerings. Please could you consider delaying new loan start times to allow myself and perhaps others to prepare themselves/sell/bring funds on board. A stable server would be an essential for loan launches to allow for everyone to get a fair chance at securing a stake in each loan offer. Thanks. Same here - was hoping to sell some and make a small deposit ................ Collateral Rep - If not resolved by say 9:30, please delay today's loan launches.
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hendragon
Member of DD Central
Posts: 631
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Post by hendragon on Jan 24, 2017 8:51:50 GMT
given the problems it might be a very good idea to delay the launch of the 2 new loans until tomorrow
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lofty
Posts: 100
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Post by lofty on Jan 24, 2017 9:48:41 GMT
Once the situation has been resolved, with a stable service resumed and everyone has time for calm, rational thought, I'd suggest the engineers lock the management in a room and give a full and frank lesson on the benefits of resiliency and redundancy and how that leads to high availability and happy customers. Unless they're hosting these servers themselves then the question they should be discussing is "did we pay the service provider on time"? I can't really see any reputable service provider nowadays having an unhandled hardware failure.
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Post by barberbookie on Jan 24, 2017 9:56:40 GMT
Sods law. These loans are few and far between on this platform , and when they finally do launch the website is down.
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kaya
Member of DD Central
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Post by kaya on Jan 24, 2017 10:08:10 GMT
given the problems it might be a very good idea to delay the launch of the 2 new loans until tomorrow Well I've made arrangements to be available to bid today. Tomorrow does not suit. Pretty poor show collateral.
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dermot
Member of DD Central
Posts: 862
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Post by dermot on Jan 24, 2017 10:13:04 GMT
Morning, I understand your frustrations but we are working to fix this. It's a hardware issue with the server and the engineers are on with it as we speak. I'll update ASAP. Many thanks, Gordon As an early and enthusiastic adopter of collateral I too add my vote for rescheduling the go-live for these loans. And some firm words with the server support engineers.
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