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Post by kylierebsoc on Feb 15, 2017 12:08:59 GMT
Afternoon,
I will speak to the recoveries team and aim to get you a response by the close of business today or first thing tomorrow.
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hector
Member of DD Central
Posts: 121 
Likes: 152
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Post by hector on Feb 15, 2017 12:29:16 GMT
I wrote to ReBS on the 17th January saying -
R*h**n t/a F***p**n B**t*i Ltd
On the 21st December you informed lenders by way of a Loan Update that Mr R***** had made an on-account payment of £500 which would be distributed shortly & that in the coming days you would be working to get an amended payment agreed & signed following which the repayment table would be updated. I do not appear to have received my part of the £500 payment, nor has the repayment table been updated. Could lenders have a Loan Update on both subjects please.
I received a reply same day saying -
I'll check with the accounts team about the £500 R**m*n payment distribution.
Kind regards,
May
I have since chased this 3 times and received no further information. Absolutly disgraceful service from ReBS
I hope you have better luck with a reply of substance.
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Post by kylierebsoc on Feb 16, 2017 17:59:13 GMT
Afternoon all,
My apologies for not getting back to you earlier as promised. It's been a busy day at HQ.
I have spoken to the recoveries team and they have confirmed that 2 repayments have now been received from the borrower and that these will be distributed before the end of the week. I am told that that director has remained cooperative and communicative.
I hope you have a good evening.
Kylie
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Post by oppsididitagain on Feb 16, 2017 23:02:15 GMT
It's a bit worrying that the monies aren't distributed to
The lenders as soon as it's received at ReBS !
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Post by kylierebsoc on Feb 17, 2017 18:13:05 GMT
Evening all,
I can confirm that the two repayments have been distributed to lenders. The delay was caused by the new repayment schedule and refactoring required on the system. I do not anticipate delays on the distribution of future repayments.
Wishing you all a restful weekend.
Kylie
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kaya
Member of DD Central
Posts: 1,150
Likes: 718
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Post by kaya on Jun 5, 2017 21:03:24 GMT
Bad curries do tend to come back on you.  |
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