kevinkelly
Member of DD Central
Posts: 96 
Likes: 37
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Post by kevinkelly on Mar 29, 2017 20:12:45 GMT
are still wrong by just a little over £60.
Dashboard figure for Interest Earnings is different to the Interest Earnings figure shown on the dropdown from Your Available Balance.
I first reported this over a year ago and have been told at least twice that it will be fixed. I forgot to ask when?
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kevinkelly
Member of DD Central
Posts: 96
Likes: 37
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Post by kevinkelly on Apr 17, 2017 10:35:06 GMT
Still wondering which figure is correct...
INTEREST EARNINGS
£xx940.30
Interest Earnings
£ xx,003.82
...and why there is apparently a difference between these two figures given that they both claim to represent current position.
One also wonders how many other addition errors exist on the platform/website, to what extent these errors impact on our balances, and why it is seemingly acceptable to ignore these errors?
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Post by GSV3MIaC on Apr 17, 2017 11:29:35 GMT
/mod hat off
Why don't you email them, or ring them, and ask. Then you can tell us what the answer is.
ReBS are not very good at answering these sort of questions via the forum, IME.
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kevinkelly
Member of DD Central
Posts: 96
Likes: 37
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Post by kevinkelly on Apr 17, 2017 12:21:41 GMT
/mod hat off Why don't you email them, or ring them, and ask. Then you can tell us what the answer is. ReBS are not very good at answering these sort of questions via the forum, IME. Done that, more than once. Did you miss a fullstop after "questions"?
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Post by benrebs on Apr 18, 2017 16:59:44 GMT
Hi kevinkelly To update I have the tech team looking into this issue and hope to have it fixed ASAP. Regards Ben |
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