dermot
Member of DD Central
Posts: 862 
Likes: 517
|
Post by dermot on Apr 6, 2017 19:14:38 GMT
Anyone else having problems logging in?
After I enter password and hit enter, it bounces back to login again. If I enter the wrong password, it notices that, but can't login with the correct one.
The default ratesetter.com seems to be unavailable.
|
|
dermot
Member of DD Central
Posts: 862
Likes: 517
|
Post by dermot on Apr 6, 2017 19:15:19 GMT
Ah, it was faulty for the last 5 minutes, but seems to be OK again now ...
|
|
Neil_P2PBlog
P2P Blogger
Use @p2pblog to tag me :-)
Posts: 355
Likes: 209
|
Post by Neil_P2PBlog on Apr 6, 2017 19:19:39 GMT
I had it too.
|
|
Greenwood2
Member of DD Central
Posts: 4,252
Likes: 2,695
Member is Online
|
Post by Greenwood2 on Jun 9, 2017 6:04:28 GMT
Same problem this morning for me.
|
|
n
Member of DD Central
Yet another Nick
Posts: 879
Likes: 461
|
Post by n on Jun 9, 2017 7:05:56 GMT
me too
|
|
robski
Member of DD Central
Posts: 772
Likes: 462
|
Post by robski on Jun 9, 2017 10:34:25 GMT
Cant login with Chrome, on multiple PCs on diff connections
Got straight in with IE
|
|
n
Member of DD Central
Yet another Nick
Posts: 879
Likes: 461
|
Post by n on Jun 9, 2017 10:57:48 GMT
Similar. I am using Firefox on Win7 and Win10 in different locations and still no joy, but IE on Win7 does work. Thing is I hate IE so I am just hoping it gets fixed soon.
|
|
mikeb
Posts: 1,053
Likes: 463
|
Post by mikeb on Jun 10, 2017 17:26:00 GMT
Still no access, also logging on with Firefox, after being forcibly logged out by RS (despite setting the "Don't log me out" option).
Don't have the option to use IE, as I'm powered by penguins, so I hope RS sort it out soon, otherwise it'll be regular phonecalls to operate the account by phone.
|
|
n
Member of DD Central
Yet another Nick
Posts: 879
Likes: 461
|
Post by n on Jun 12, 2017 17:30:51 GMT
Just had a reply from contactus:
We have received a few reports of compatibility issues from other customers too. The best solution seems to be to clear the cache on the device for the past week.
If you press CTRL + SHIFT + DELETE in Firefox you will bring up the menu to clear the cache, cookies, search history, etc. The same shortcut works in Chrome.
We are working on a fix for this issue. Thank you for your patience.
That has worked for me.
|
|
robski
Member of DD Central
Posts: 772
Likes: 462
|
Post by robski on Sept 28, 2017 21:18:49 GMT
Cant login this evening with Chrome Can with IE
Anyone else?
|
|
ceejay
Posts: 971
Likes: 1,149
|
Post by ceejay on Sept 28, 2017 22:21:49 GMT
I'm logging in ok with Chrome. Your cache?
|
|
robski
Member of DD Central
Posts: 772
Likes: 462
|
Post by robski on Sept 29, 2017 8:47:13 GMT
Yes but it affected home and work so whilst I have cleared all cache and other files (clearing cache doesnt actually fix it its some other brower file in fact you need to clear)
I haven't done work, and its frustrating as its clearly an issue caused directly by Ratesetter causing a cookie & cache or something issue
|
|
lobster
Member of DD Central
Posts: 636
Likes: 467
|
Post by lobster on Oct 7, 2017 13:03:21 GMT
Yes but it affected home and work so whilst I have cleared all cache and other files (clearing cache doesnt actually fix it its some other brower file in fact you need to clear) I haven't done work, and its frustrating as its clearly an issue caused directly by Ratesetter causing a cookie & cache or something issue I haven't been able to log in using Chrome for a while , but ok on Firefox. Just wondering if anyone knows how to correct this - is there a specific file I can get of to sort it out ? If possible I'd rather not delete ALL cache and Cookies etc. Thanks
|
|
|
|
Post by jockstrap on Oct 12, 2017 9:47:20 GMT
I've been having the same problem for the last few days, using Safari on my Mac. Each time I try to access a new page on the RS website, there's about a 25% chance that I get bounced back to the login screen.
Very annoying -- but it's reassuring to know that I'm not the only one that is affected, and it's not a phishing-type scam trying to lure users into revealing their passwords.
Update: I've deleted cookies (etc) associated with ratesetter.com and that seems to have resolved things - for the time being at least...
|
|
puddleduck
Member of DD Central
Posts: 537
Likes: 489
|
Post by puddleduck on Oct 14, 2017 7:44:15 GMT
I have been having this issue for a few days now.
The only way I can login either on my phone or my laptop or my Chromebook is to use 'incognito' mode in Chrome and then I get in. Otherwise my login attempts just bounce my straight back to the login page ad infinitum.
|
|
