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Post by MoneyThing on Apr 27, 2017 18:57:20 GMT
Hi All,
Our bank is having system issues. The online banking system has been unreliable for most of the day and completely unavailable since about 5.45 this evening.
Deposits and withdrawals will be processed as soon as the bank is available again. Apologies for any inconvenience caused.
Kind regards
Sophie
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fogey
Posts: 171 
Likes: 104
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Post by fogey on Apr 27, 2017 19:33:31 GMT
It doesn't seem to have affected the flood of money pouring into BPF706 ... was down to 60% available in the first 10 minutes then 50% in just over an hour .. Looks to have slowed down to just a trickle now and only around one 5k bid each hour ... But I put that down to everyone who was interested being already spent out within the limit ... Looks like it may overrun the first 24 hours and go into the free for all tomorrow. 
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trevor
Member of DD Central
Posts: 555
Likes: 379
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Post by trevor on Apr 27, 2017 19:42:50 GMT
I can't login to my H**C account
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david42
Member of DD Central
Posts: 419
Likes: 346
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Post by david42 on Apr 27, 2017 21:27:28 GMT
Hi All, Our bank is having system issues. The online banking system has been unreliable for most of the day and completely unavailable since about 5.45 this evening. Deposits and withdrawals will be processed as soon as the bank is available again. Apologies for any inconvenience caused. Kind regards Sophie It looks like something is working. I just had a deposit confirmed that I only made in the last hour. The Things must be working late tonight.
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mikeh
Member of DD Central
Posts: 499
Likes: 370
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Post by mikeh on Apr 27, 2017 21:33:34 GMT
Yes, my withdrawal has just been confirmed too.
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Post by MoneyThing on Apr 27, 2017 21:40:49 GMT
Yep - all appears back to normal now. Regards, Ed.
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ozboy
Member of DD Central
Mine's a Large One! (Snigger, snigger .......)
Posts: 3,156
Likes: 4,830
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Post by ozboy on Apr 27, 2017 21:48:51 GMT
Yep - all appears back to normal now. Regards, Ed. Yep, my modest wedgette sailed into MT's dainty clutches within a half hour.
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fogey
Posts: 171
Likes: 104
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Post by fogey on Apr 27, 2017 23:14:56 GMT
Is everyone working overtime to catch up with the backlog ? I thought deposits and withdrawals were only handled during office hours .. What is the normal latest acceptance time in the evening and the earliest acceptance time in the morning ?
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Post by MoneyThing on Apr 28, 2017 6:33:29 GMT
Is everyone working overtime to catch up with the backlog ? I thought deposits and withdrawals were only handled during office hours .. What is the normal latest acceptance time in the evening and the earliest acceptance time in the morning ? Morning, We typically process payments up until about 9pm (on a less frequent basis after 5pm). We will usually check at around 7.30am and then it gets picked up regularly after 9am. Weekends (and bank holidays), it will get checked 9am to 9pm every few hours (unless of course we launch a loan at the weekend or the bid restriction is lifted). Kind regards, Ed
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