oik
Member of DD Central
Posts: 254
Likes: 349
|
Post by oik on May 12, 2017 13:19:38 GMT
So far it isn't going too well. Finished the registration bit and was asked (as copied): " Please enter characters 1, 0 and from your memorable word Please remember this is case sensitive". Is that English, and if so which characters are likely to be 1, 0 and what am I supposed to put in the third field? Refreshed and now it's asking for " characters 0,1" instead. Which doesn't help much. Using Firefox on a windows laptop so I assume I'm not unique. Whether it's a case of me not being smart enough to know what character 0 would be or Collateral having a rubbish website, my confidence is dented. Just thought I'd see if I can log in despite not knowing what character 0 is. I can't so don't know if I'm registered or not.
|
|
archie
Posts: 1,838
Likes: 1,842
|
Post by archie on May 12, 2017 13:30:36 GMT
Never seen that. Is your memorable word too short?
Should only ask for numbers above zero.
|
|
elliotn
Member of DD Central
Posts: 3,063
Likes: 2,681
|
Post by elliotn on May 12, 2017 13:33:05 GMT
Oh dear.
Try Collateral support.
|
|
oik
Member of DD Central
Posts: 254
Likes: 349
|
Post by oik on May 12, 2017 13:34:46 GMT
I think it asked for 5 characters and the word is much longer than that. Presumable it also should ask for 3 characters for the 3 fields.
|
|
|
Post by Collateral Rep on May 12, 2017 13:41:18 GMT
Hi oik, Can you email info@collateraluk.com so we can help you. Many thanks, Gordon
|
|
metoo
Member of DD Central
Posts: 540
Likes: 410
|
Post by metoo on May 12, 2017 13:54:50 GMT
I had the same.
|
|
jonno
Member of DD Central
nil satis nisi optimum
Posts: 2,742
Likes: 3,137
|
Post by jonno on May 13, 2017 12:20:53 GMT
Given your name, that's hardly surprising
|
|
klopek
New Member
Posts: 3
Likes: 2
|
Post by klopek on May 16, 2017 15:36:46 GMT
I had the same problem and reported the issue. I experienced this when trying to register with Edge. I repeated the process and found it worked on Chrome. Are you using Edge too?
|
|
metoo
Member of DD Central
Posts: 540
Likes: 410
|
Post by metoo on May 16, 2017 15:39:13 GMT
I had the same problem and reported the issue. I experienced this when trying to register with Edge. I repeated the process and found it worked on Chrome. Are you using Edge too? I experienced this in Chrome for Android.
|
|