micky
Member of DD Central
Posts: 669
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Post by micky on Oct 21, 2017 14:43:30 GMT
Ah yes. Sorry chunkie I'm all topsy-turvy.
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hector
Member of DD Central
Posts: 122
Likes: 162
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Post by hector on Oct 21, 2017 17:36:22 GMT
AB-SO-LUT-LY NOT (Sorry Craig R-H)
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Post by martin44 on Oct 21, 2017 18:54:47 GMT
Paul64 Apologies first, i know its the weekend. Should you happen to find yourself in front of your apple, analyzing the poll, which will not take up much of your time, would you please consider bringing this embarrassing Poll to an end. Please reconsider and leave the updates be, and i can then lock this poll and leave it to drift down into the forum bowels, where no-one can laugh at it anymore. Thanks. (RSVP)
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Post by charliebrown on Oct 22, 2017 1:23:01 GMT
The answer to this is actually very simple. LY should have a checkbox “do you want to receive bi-weekly updates email”, “yes/ no”. Then those who have allegedly inundated LY can go to their preferences settings and select “no”.
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Post by loftankerman on Oct 22, 2017 8:41:33 GMT
Guess the inundaters are sufficiently computer literate as to know how to send complaining emails but don't know how to flag incoming ones as spam or find a forum where they could share their views.
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seeingred
Member of DD Central
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Post by seeingred on Oct 22, 2017 10:42:24 GMT
The answer to this is actually very simple. LY should have a checkbox “do you want to receive bi-weekly updates email”, “yes/ no”. Then those who have allegedly inundated LY can go to their preferences settings and select “no”. Lendy Support Paul64 The other logical point is that where there is GENUINELY no update on a performing loan, then it need not be mentioned apart from being in a list at the end 'no update on these loans'. However, NO defaulted or suspended or otherwise troublesome loan should ever be allowed to have no comment. We need to know exactly what is happening even if it is 'we have not yet bothered to ask the borrower why he has not yet responded to our letter of 3 weeks ago'. "We continue to recognise that you may be concerned that the Isle of Wight valuation has fallen from £5 million to less than one million but we are still not willing to discuss with you the reasons why. Please continue to speculate amongst yourselves and we will continue to ignore your comments."
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Post by Lendy Support on Oct 22, 2017 14:07:29 GMT
Hi all, Based on a lot of feedback we receive, it is very hard for any company to please everyone all the time. We therefore need to base any changes we make on what we believe to be in the best interests of our users, taking into account all views that come in from our 17,500+ platform users and what is best practice elsewhere in the sector, and what is deliverable within our current IT. Lendy’s Weekly Update, which comes out every Friday, was launched in January 2017 as a way to provide more regular company, sector and investment news for our users. It was designed to also include a pipeline update and a full loan book update on alternative weeks. Bar some small changes, the update has remained largely unchanged. While the Update may not satisfy everyone's needs, it does endeavour to cover topical subjects that we feel will be relevant to our platform users. Lendy typically receives hundreds of enquiries each day into its Support Team, with a large number of people requesting improvements to the platform, including requests for fewer, more tailored email communications, and offering suggestions for improving features to the service. The intended changes to the Weekly Update are aimed at improving the service users receive from Lendy, by reducing the amount of information included in an email, by providing links in that email to the relevant content on the Lendy platform. This is common to most investment platforms. Recent Updates will remain available on the platform. You will however be able to see your individual loans, and to see which ones have received Recent Updates via a new alert feature. These changes are introduced w/c 23/10/17, but we will continue to improve these services based on your feedback. Please be assured our focus is on improving disclosure and transparency, and not on limiting key information to users. We want everyone to have the right information available to them to help them make an informed investment decision. Lendy Support
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sirius
Member of DD Central
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Post by sirius on Oct 22, 2017 21:08:56 GMT
Lendy Support stated:
"We want everyone to have the right information available to them to help them make an informed investment decision".
So, can you tell us when you are going to give us full disclosure, from the beginning, on ALL loans then, please?
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Post by harryvederci on Oct 22, 2017 21:50:51 GMT
well, a good place to start might be that caravan park pipeline loan.
The valuation report is dated 10 October 2017, in which Section 11 planning enquiries quote the historic planning application numbers, and throughout the report some 'residential park home' planning assumptions.
But looking at the local authority planning portal - Why then does the valuation report omit the relevant planning application <redacted> date of application 31/5/2107. To maintain the use of land as a caravan site. Use of land edged red for the siting of up to 54 caravans throughout the year for the purposes of human habitation
Decision: Not Lawful
Decision Date: 07/09/2017
and current application <redacted> date of application 22/8/2017 use of the land for the siting of up to 100 caravans from Easter to the end of October. Application under consideration.
Why are these omitted and what does this do to the valuation?
Likewise I see PBL151 is the subject of residential planning refusals and now planning enforcement action by the council which is also well documented in the local press.
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ozboy
Member of DD Central
Mine's a Large One! (Snigger, snigger .......)
Posts: 3,168
Likes: 4,859
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Post by ozboy on Oct 22, 2017 22:14:53 GMT
Valuation Report dated 10th October 2017, Oh Dear! Wonder wassup, as if we didn't know. Nice work harryvederci.
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Post by df on Oct 23, 2017 0:19:35 GMT
Hi all, Based on a lot of feedback we receive, it is very hard for any company to please everyone all the time. We therefore need to base any changes we make on what we believe to be in the best interests of our users, taking into account all views that come in from our 17,500+ platform users and what is best practice elsewhere in the sector, and what is deliverable within our current IT. Lendy’s Weekly Update, which comes out every Friday, was launched in January 2017 as a way to provide more regular company, sector and investment news for our users. It was designed to also include a pipeline update and a full loan book update on alternative weeks. Bar some small changes, the update has remained largely unchanged. While the Update may not satisfy everyone's needs, it does endeavour to cover topical subjects that we feel will be relevant to our platform users. Lendy typically receives hundreds of enquiries each day into its Support Team, with a large number of people requesting improvements to the platform, including requests for fewer, more tailored email communications, and offering suggestions for improving features to the service. The intended changes to the Weekly Update are aimed at improving the service users receive from Lendy, by reducing the amount of information included in an email, by providing links in that email to the relevant content on the Lendy platform. This is common to most investment platforms. Recent Updates will remain available on the platform. You will however be able to see your individual loans, and to see which ones have received Recent Updates via a new alert feature. These changes are introduced w/c 23/10/17, but we will continue to improve these services based on your feedback. Please be assured our focus is on improving disclosure and transparency, and not on limiting key information to users. We want everyone to have the right information available to them to help them make an informed investment decision. Lendy Support May be there should be two different updates? The existing corporate one for those who are interested in Cowes Week and a summary of news related to the industry and an alternative one outlining the progress on recovery of overdue loans in greater detail than it appears on the website. Or skip the latter and give more detail on website. Transparency is a huge problem. I don't mind receiving FC style generic updates, skim reading and deleting them doesn't consume much time, but I'd rather opt out of adverts and personal views on global events. I'm more interested in what to expect from failed PBL155 and similar loans I've invested in.
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Post by martin44 on Oct 23, 2017 7:32:35 GMT
Oh well. We can leave the poll to run it's course , you never know, some of the imaginary E-mailers might find their way here and create a final furlong surge to corroborate Paul64 's claims. Won't hold my breath though.
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Post by robberbaron on Oct 23, 2017 17:38:43 GMT
martin44, I suspect this is due to the fact that unlike Lendy this forum is built on high ground and so the inundation didn't reach it.
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chunkie
Member of DD Central
Posts: 121
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Post by chunkie on Oct 23, 2017 18:12:48 GMT
Oops! I pressed "yes" in error. Can the moderator reset?
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 11,330
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Post by ilmoro on Oct 23, 2017 18:18:02 GMT
Oops! I pressed "yes" in error. Can the moderator reset? Just click 'yes' again to remove your vote
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