rocky1
Member of DD Central
Posts: 1,139 
Likes: 1,963
|
Post by rocky1 on Jun 8, 2018 16:30:30 GMT
well,uhmm,aarr,what can i say here..same old usual cr*p what have lendy been doing for the past 2 weeks.phone the borrower this morning then cut and paste the same update.top award winning company my ar*e.
|
|
dovap
Member of DD Central
Posts: 467
Likes: 410
|
Post by dovap on Jun 8, 2018 16:43:39 GMT
c'mon I bet it was the winningest platform ever for Investors maybe it was the P2P Platform award - Moneywise reckon it was Zopa but we know it was really Ly so congrats a clean sweep of awards
|
|
|
|
Post by spareapennyor2 on Jun 8, 2018 16:45:45 GMT
|
|
69m
Member of DD Central
Posts: 122
Likes: 215
|
Post by 69m on Jun 8, 2018 17:09:41 GMT
Today's updates seem to be more detailed than usual, with fewer 'cut and paste' comments.
Hopefully it's a sign that Lendy is now reacting to previous well-deserved criticism...
|
|
|
|
Post by df on Jun 8, 2018 21:52:46 GMT
Today's updates seem to be more detailed than usual, with fewer 'cut and paste' comments.
Hopefully it's a sign that Lendy is now reacting to previous well-deserved criticism...
They do gradually get more and more in tune... Could be better if "Cowes" was excluded - not sure if it's a good idea mentioning spending on hobbies when the core business isn't performing well.
|
|
tx
Member of DD Central
Posts: 300
Likes: 127
|
Post by tx on Jun 8, 2018 21:56:14 GMT
I do feel Ly was making an effort. But very disappointingly cash back was 3 days late.
|
|
|
|
Post by charliebrown on Jun 9, 2018 2:06:34 GMT
I remain disappointed with the updates. There may be slightly less cut-paste but it reports absolutely no progress on anything.
|
|
brianlom1
Member of DD Central
He's not the Messiah, he's a very naughty boy!
Posts: 400
Likes: 416
|
Post by brianlom1 on Jun 11, 2018 11:56:41 GMT
This is what Ly wrote in the weekly BS: "Lendy wins Moneywise’s Best P2P platform Award We never take award wins for granted. But it’s always nice to be recognized by our customers. So we were thrilled to win the Best P2P Platform for Investors (Trusted Company) at the Moneywise Customer Service Awards 2018 last night. The Moneywise Customer Service Awards are the authoritative stamp of approval by UK customers of financial services, and they’re based on the biggest survey of financial consumers in Britain. Now in its 10th year, the survey saw around 40,000 customers vote for the country’s most trusted financial services companies. Thank you for voting." This is how Ly support responded when it was pointed out that LW had won the 'Best P2P platform for investors' award and NOT Ly: "Due to achieving 4 starts we are a winner of a trusted award.Please see the link here <https://www.moneywise.co.uk/customer-service-awards/p2p-savers/2018> .Kind regards,The Lendy Team <https://lendy.co.uk> t: +44 (0) 800 779 7706 e: support@lendy.co.uk w: www.lendy.co.uk <http://www.lendy.co.uk>" The words 'bare-faced' and 'cheek' come to mind
|
|
mosaic
Member of DD Central
Posts: 69
Likes: 57
|
Post by mosaic on Jun 11, 2018 12:22:17 GMT
Probably a case for the ASA to consider, promoting an untrue fact that they won when in fact they did not.
|
|
|
|
Post by supernumerary on Jun 11, 2018 12:45:14 GMT
Here are all the categories, with the original Lendy notification within the email at the top; 
|
|
|
|
Post by Lendy Support on Jun 11, 2018 12:57:05 GMT
Dear all, thanks as always for your comments. Lendy has indeed won the trusted P2P platform award at the Moneywise Customer Services Awards 2018. We'll post the award certificate when it arrives. Best wishes, Lendy Support |
|
mary
Member of DD Central
Posts: 698 
Likes: 711
|
Post by mary on Jun 11, 2018 13:07:35 GMT
Dear all, thanks as always for your comments. Lendy has indeed won the trusted P2P platform award at the Moneywise Customer Services Awards 2018. We'll post the award certificate when it arrives. Best wishes, Lendy Support With respect, NO.
As mentioned above LW won.
The results were...
Most Trusted P2P platform for Investors Provider
Lending Works
★★★★★★★★★★★★★★★ 4.48
Trusted P2P platform for Investors Providers
RateSetter
★★★★★★★★★★★★★★★ 4.31
Zopa
★★★★★★★★★★★★★★★ 4.25
Assetz Capital
★★★★★★★★★★★★★★★ 4.14
Lendy
★★★★★★★★★★★★★★★ 3.95
Funding Circle
★★★★★★★★★★★★★★★ 3.81
So, Lendy were 5th, which may merit a certificate, but you certainly did NOT win.
Full results here... www.moneywise.co.uk/customer-service-awards-2018
|
|
mosaic
Member of DD Central
Posts: 69
Likes: 57
|
Post by mosaic on Jun 11, 2018 13:08:25 GMT
|
|
ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 11,333
Likes: 11,552
|
Post by ilmoro on Jun 11, 2018 13:25:09 GMT
Dear all, thanks as always for your comments. Lendy has indeed won the trusted P2P platform award at the Moneywise Customer Services Awards 2018. We'll post the award certificate when it arrives. Best wishes, Lendy Support Ah the nuances of the English language.
England are World Cup Finalists but we are yet to find out if they are the World Cup Finalists
Lendy have won the Most Trusted award but Lending Works are the Most Trusted platform.
Well done anyway ... but Id rather you sorted out a few defaults, provide IMS reports, get full FCA authorisation, oh, and, given recent news, provide copies of loan contracts to lenders (we might need them). That would boost lenders trust
|
|
Jeepers
Member of DD Central
Posts: 818
Likes: 721
|
Post by Jeepers on Jun 11, 2018 13:52:21 GMT
Dear all, thanks as always for your comments. Lendy has indeed won the trusted P2P platform award at the Moneywise Customer Services Awards 2018. We'll post the award certificate when it arrives. Best wishes, Lendy Support I like how they've posted this on the 'fortnightly BS' thread, maybe we need an 'ad-hoc BS' thread as well 
|
|
