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Post by dan1 on Feb 1, 2018 11:13:40 GMT
I've received a cashback payment this morning but not interest. Has anyone else received their interest this month?
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macq
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Post by macq on Feb 1, 2018 11:31:07 GMT
I've received a cashback payment this morning but not interest. Has anyone else received their interest this month? you've probably checked the transactions but could it be cashback for queued funds or even a loan paid back?
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Post by dan1 on Feb 1, 2018 11:56:36 GMT
I've received a cashback payment this morning but not interest. Has anyone else received their interest this month? you've probably checked the transactions but could it be cashback for queued funds or even a loan paid back? I currently have queued funds and invested funds so I would expect to receive cashback for the queued funds and interest for the invested funds on the first of the month, well that's what has happened before. I don't want to bug Landbay with my impatience just yet, I'll give them a couple of days! Edit: I guess Landbay are aware of the issue because I can't log in: Sorry, we seem to be experiencing technical issues. Please contact us if the problem persists.
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Tony
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Post by Tony on Feb 1, 2018 17:12:00 GMT
Yes, I have exactly the same issue. I have received a cash back payment but no interest on my existing investments.
Anyone had a reply from landbay? I see their site is up and running again
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Post by df on Feb 1, 2018 17:16:48 GMT
I've received a cashback payment this morning but not interest. Has anyone else received their interest this month? Yes, I have.
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Post by dan1 on Feb 1, 2018 17:21:03 GMT
Yes, I have exactly the same issue. I have received a cash back payment but no interest on my existing investments. Anyone had a reply from landbay? I see their site is up and running again Might be worth checking your account now. I checked and it's been paid.
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Tony
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Post by Tony on Feb 1, 2018 17:34:27 GMT
Yes, I have exactly the same issue. I have received a cash back payment but no interest on my existing investments. Anyone had a reply from landbay? I see their site is up and running again Might be worth checking your account now. I checked and it's been paid. Thanks, just spoke to Tom, tech issues!
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Post by biscuitbri on Apr 3, 2018 18:57:36 GMT
you've probably checked the transactions but could it be cashback for queued funds or even a loan paid back? I currently have queued funds and invested funds so I would expect to receive cashback for the queued funds and interest for the invested funds on the first of the month, well that's what has happened before. I don't want to bug Landbay with my impatience just yet, I'll give them a couple of days! Edit: I guess Landbay are aware of the issue because I can't log in: Sorry, we seem to be experiencing technical issues. Please contact us if the problem persists.Did not expect payment on the 1st. it is a Bank Holiday after all and assumed it would be today. Logged in earlier today and got the same Collateral type message. Even when the 'issue' was repaired still no interest. I think like most people, a year ago I would have thought 'so what it will be here tomorrow' and it probably will be so what has changed to make me just the tiniest bit worried. It must be the old rotten apple in the barrel thing, LY Coll et al.
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macq
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Post by macq on Apr 3, 2018 21:17:24 GMT
I currently have queued funds and invested funds so I would expect to receive cashback for the queued funds and interest for the invested funds on the first of the month, well that's what has happened before. I don't want to bug Landbay with my impatience just yet, I'll give them a couple of days! Edit: I guess Landbay are aware of the issue because I can't log in: Sorry, we seem to be experiencing technical issues. Please contact us if the problem persists.Did not expect payment on the 1st. it is a Bank Holiday after all and assumed it would be today. Logged in earlier today and got the same Collateral type message. Even when the 'issue' was repaired still no interest. I think like most people, a year ago I would have thought 'so what it will be here tomorrow' and it probably will be so what has changed to make me just the tiniest bit worried. It must be the old rotten apple in the barrel thing, LY Coll et al. They sent an email in Feb saying the payment system was changing & it may now take up to 3 days for payment to hit account at start of month - add in Easter as well and hopefully no need for concern
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Post by biscuitbri on Apr 4, 2018 16:43:29 GMT
Paid in this afternoon - oh me of little faith
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Post by Proptechfish on Sept 4, 2018 20:22:11 GMT
Anybody else still waiting on their interest-payment ? 4 full days in to the month and 2 working days at that, it's never been this late for me before.
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macq
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Post by macq on Sept 4, 2018 21:04:44 GMT
Anybody else still waiting on their interest-payment ? 4 full days in to the month and 2 working days at that, it's never been this late for me before. Wife still waiting on her payment but there was an email back in Feb saying new system being used allow 3 working days
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Post by Proptechfish on Sept 4, 2018 21:07:52 GMT
Anybody else still waiting on their interest-payment ? 4 full days in to the month and 2 working days at that, it's never been this late for me before. Wife still waiting on her payment but there was an email back in Feb saying new system being used allow 3 working days Ah, ok thanks, i'll give them until tomorrow afternoon before dropping an email then.
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Post by redeye555 on Sept 5, 2018 15:03:44 GMT
My first month with them. Received a cashback payment (very small, my funds were queued for a few days), I've been wondering where the interest was. Will check tomorrow.
Edit: Just checked, it has been paid in the last couple of hours.
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