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Post by fundingsecure on Feb 13, 2018 10:51:52 GMT
We are been made aware of speed issues for some users. The server platform is running fine, with plenty of resources available and no cause for concern.
The problem is currently being investigated - it appears that a localised network issue may be causing a slow response for some users.
We will update this thread when we have additional information.
FundingSecure
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adrian77
Member of DD Central
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Post by adrian77 on Feb 13, 2018 11:02:05 GMT
not how I see it (I am ex IT) at the moment I can't connect to the server - brilliant - and yes my system is fine and I can connect to other p2p sites
just got onto the system and had a nibble- luckily this current loan is not filling as quickly as others although it is just about done now...
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hantsowl
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Post by hantsowl on Feb 14, 2018 10:20:34 GMT
I logged in this morning and kept getting a network timeout. This is NOT happening with any other site that i connect to. fundingsecure |
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rs
Member of DD Central
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Post by rs on Feb 14, 2018 10:27:57 GMT
I logged in this morning and kept getting a network timeout. This is NOT happening with any other site that i connect to. fundingsecure I have also had very slow access to FS website this morning. Other websites I connect are superfast. I'm not an IT expert but I guess this will affect some users for the jewellery loans renewing at 11am this morning.
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rogerthat
Member of DD Central
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Post by rogerthat on Feb 14, 2018 10:28:05 GMT
I logged in this morning and kept getting a network timeout. This is NOT happening with any other site that i connect to. fundingsecure Ive just tried to have a live chat with them..almost impossible..ive suggested they postpone any renewals or new loans till the access is sorted, in fairness to everyone..but I doubt that will happen..ive renewed where necessary in case I cant get on the site..what will happen at 11 when every interested party logs in is anyones guess
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james21
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Post by james21 on Feb 14, 2018 10:42:03 GMT
network time outs today, worse than usual
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r1200gs
Member of DD Central
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Post by r1200gs on Feb 14, 2018 10:43:26 GMT
network time outs today, worse than usual I'm having issues as well.
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ashtondav
Member of DD Central
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Post by ashtondav on Feb 14, 2018 10:48:02 GMT
No problems here as I seem to be experiencing lightening fast connection. I just hope it lasts until 1100AM...
...nope, it froze from 1059 to 1104!
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r1200gs
Member of DD Central
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Post by r1200gs on Feb 14, 2018 11:07:48 GMT
I can't get in. :-(
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rambler
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Post by rambler on Feb 14, 2018 11:08:51 GMT
Cant get in to buy anything  |
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rogerthat
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Post by rogerthat on Feb 14, 2018 11:11:27 GMT
Took me in excess of 4 minutes to get an unnavigable page..and by the time I had any worthwhile access anything I had an interest in had gone..and ive just done a speed test..86.1Mbps..complete waste of time
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r00lish67
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Post by r00lish67 on Feb 14, 2018 11:22:49 GMT
If it helps in the interim until FS sort this out, I for some reason have slightly more luck accessing the site via IE than I do via Chrome. YMMV.
Also, they've taken down the all loans page for maintenance, so I assume that the hamster is in the process of receiving CPR before being placed back onto the wheel of the FS server.
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Post by df on Feb 14, 2018 11:41:16 GMT
Worked very slow for me at 11am, took 5 minutes to have an attempt at one of the "blings" and get 2 property loans. Never experienced this with FS before.
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rocky1
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Post by rocky1 on Feb 14, 2018 12:01:11 GMT
same problem for last 2 days today nearly gave up trying to invest but got there in the end must be problem at FS end as i assume we are trying from many different parts of UK to access site and the whole country cant be having problems [can it]
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nyneil
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Post by nyneil on Feb 14, 2018 14:54:04 GMT
Re: 'it appears that a localised network issue' - Sure, but it will be at your datacentre!
If your web servers aren't the bottleneck, then it will be your router(s) or bandwidth.
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