No update a month after repayment date

True - I am not too bothered about this one as I invested but did not renew. At least FS defaulted this one and hopefully the receivers will bring in a 100% recovery - only possible snag is that there is a let-out clause and the sale does not complete which hopefully is unlikely.
I hope for FS's sake (and lenders)  they do bring in a 100% recovery as it will go a small way in improving lender confidence. 

Wille.ha.l 6773087634 the update from 4/5 : 

We have been in contact with the borrower's solicitor who has requested a redemption statement as of May 16.

FS, do you have a diary? If not, I'll buy you one. So as you would check whose and what promises needs acting upon. ... And then update lenders.

2688914082       Loan Amount
    £575,000    Due to be repaid   27/04/18.  No updates as of now.

In short ...nothing

They are totally out of their depth, have not a clue what is happening with defaulted & overdue loans, do not have the staff needed to run such an operation

Have lost huge amounts of investors money, which will continue to rise, they are incapable of stemming the tide

I fear the worst

For the wise or lucky ones that sell all their FS loans on to unsuspecting mugs before term everything is fine, but for those left holding beyond 150 days there is little that they can do but wring their hands and wail as for some loans there is no meaningful communication from or reliable evidence of action by FS.

When 180 day loans extend to over 800 days and the latest update is almost identical to that posted 600 days ago even getting acknowledgement via chat that your voice has been heard feels like you have at least tried.

Many loans on many platforms run significantly late and the issue then becomes simply "do you trust the platform to take appropriate and effective action" and the consensus for many here seems to be growing that with FS no you can't.

However, the monthly statistics posted by FS seem to demonstrate that they continue to deliver good returns for investors with an estimated net return of 11.2%

It is difficult to project returns but based on 2.6 years, assuming return of all capital and no accrued interest I see XIRR of about 8%, return of all capital and accrued interest about 12%, 100% loss on unredeemed loans and no accrued interest about 6%, 100% loss on unredeemed and no accrued interest and 20% loss on the remainder about 1%.

So in my case even a pessimistic view sees returns similar to leaving funds in the bank, but unfortunately a good deal more distressing if one follows the FS updates and associated commentary.

So perhaps the best approach is to ignore the updates and live chat and simply wait for the email that says "One of your investments has been completed and closed" and consider very carefully before investing again.

That's a standard pawn strategy and works well for that type of asset.  No good when applied to property loans.