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Post by chris on Oct 12, 2014 16:49:28 GMT
As documented in the CWT 121 thread, AI just sold about £2k for me when I asked it to buy £2k. Earlier it cost me £10k in CWT 121 - so I'm not best pleased. (note we have thread mutation, CWT is not Carmarthenshire Wind Turbine). It seems likely to me that the stress of moving to a new system has severely broken AI, so I'm going to delete all my AI mandates. For all I know, it could sell my hard earned portfolio leaving me in cash and that would cost me a lot in interest and risk balancing to make up. chris, if you can track things down and fix things then please do so, but otherwise I'd just switch off AI now and move the new site ASAP. Sod it. It was much worse than documented above, I just looked and there was £18k of my CWT up for sale. Luckily I could buy it all back at no cost, but really, I can't even trust deleting the AI mandates to stop the system messing with my portfolio right now. I suspect you're misunderstanding how it works, see this post hereAs I say if you suspect this isn't the reason the PM me your details and I'll investigate.
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oldgrumpy
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Post by oldgrumpy on Oct 12, 2014 17:16:03 GMT
The best thing that could happen to AI mandates (advanced) is that all options have a default setting of UNTICKED rather than ticked. That way nothing can happen until the investor makes a positive decision to do something, and buy/sell confusion is avoided.
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Post by chris on Oct 12, 2014 18:00:41 GMT
The best thing that could happen to AI mandates (advanced) is that all options have a default setting of UNTICKED rather than ticked. That way nothing can happen until the investor makes a positive decision to do something, and buy/sell confusion is avoided. Don't forget with the new platform there are no auctions, so there's only buy and sell!
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mikes1531
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Post by mikes1531 on Oct 12, 2014 18:01:00 GMT
I'd definitely like to have all my AI settings carried forward to the new system. The last time I checked, I had over 50 of them. I've spent a lot of time looking through loan info and deciding which loans I wanted more of and which I didn't. I don't really want to do all of that again just because the system has changed.
And could I make a plea for the AI mandate list to be in some sensible order? At the moment, I think it depends on when a mandate was last changed, but I'm not sure about that. What I do know is that whenever I go to the list looking for a particular loan I have a hard time finding it. Surely displaying them in alphabetical order -- as does the Loan Units list on my Dashboard -- would be a reasonable thing to do.
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Post by chris on Oct 12, 2014 18:05:32 GMT
I'd definitely like to have all my AI settings carried forward to the new system. The last time I checked, I had over 50 of them. I've spent a lot of time looking through loan info and deciding which loans I wanted more of and which I didn't. I don't really want to do all of that again just because the system has changed. And could I make a plea for the AI mandate list to be in some sensible order? At the moment, I think it depends on when a mandate was last changed, but I'm not sure about that. What I do know is that whenever I go to the list looking for a particular loan I have a hard time finding it. Surely displaying them in alphabetical order -- as does the Loan Units list on my Dashboard -- would be a reasonable thing to do. I agree (although you can search within your browser window).
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mikeb
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Post by mikeb on Oct 12, 2014 19:03:09 GMT
Agreed. We need access to all our old AI settings ... Go into your AI settings now and save the page/print it to PDF/whatever as appropriate, as a belt and braces 
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tonyr
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Post by tonyr on Oct 12, 2014 20:28:14 GMT
I suspect you're misunderstanding how it works, see this post hereAs I say if you suspect this isn't the reason the PM me your details and I'll investigate. Yes, I've been through that. I appreciate that there is not proper "cancel" at the moment (it better happen soon though!) but even with the current system there's no way that activating AI to buy should result in a sell. Currently it's broken.
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Post by chris on Oct 12, 2014 20:33:53 GMT
I suspect you're misunderstanding how it works, see this post hereAs I say if you suspect this isn't the reason the PM me your details and I'll investigate. Yes, I've been through that. I appreciate that there is not proper "cancel" at the moment (it better happen soon though!) but even with the current system there's no way that activating AI to buy should result in a sell. Currently it's broken. I have PM'd you with the reason why your settings are currently wrong and that it's not broken but working as designed, even if that it is confusing. For everyone else's benefit there is a maximum amount of the loan that AI will hold, by default 25% but overridable if you use the advanced settings as in this case. AI treats this value as a maximum limit for your target, so even if you set your target to be greater than this value it will cap it. If your holding is greater than this value then it will try and sell loan units until you are holding 25% of the loan. Whilst I fully agree that this is confusing, and it is an option we're removing on the new site, the system is working as instructed.
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sqh
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Before P2P, savers put a guinea in a piggy bank, now they smash the banks to become guinea pigs.
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Post by sqh on Oct 12, 2014 20:36:09 GMT
I suspect you're misunderstanding how it works, see this post hereAs I say if you suspect this isn't the reason the PM me your details and I'll investigate. Yes, I've been through that. I appreciate that there is not proper "cancel" at the moment (it better happen soon though!) but even with the current system there's no way that activating AI to buy should result in a sell. Currently it's broken. Could it be that you exceeded the max percentage of loan setting in AI. !
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oldgrumpy
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Post by oldgrumpy on Oct 12, 2014 20:42:28 GMT
The best thing that could happen to AI mandates (advanced) is that all options have a default setting of UNTICKED rather than ticked. That way nothing can happen until the investor makes a positive decision to do something, and buy/sell confusion is avoided. Don't forget with the new platform there are no auctions, so there's only buy and sell! Well don't have them both ticked by default like they are now! That's my point.
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tonyr
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Post by tonyr on Oct 12, 2014 20:52:46 GMT
Agreed. We need access to all our old AI settings ... Go into your AI settings now and save the page/print it to PDF/whatever as appropriate, as a belt and braces Too late - I lost trust in it and deleted the lot!
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tonyr
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Post by tonyr on Oct 12, 2014 20:56:30 GMT
Yes, I've been through that. I appreciate that there is not proper "cancel" at the moment (it better happen soon though!) but even with the current system there's no way that activating AI to buy should result in a sell. Currently it's broken. Could it be that you exceeded the max percentage of loan setting in AI. ! Now that's what I like - good debug thinking. I just did the calculation and no, I was close but the default 25% is 14k more than I asked for.
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tonyr
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Post by tonyr on Oct 12, 2014 20:58:31 GMT
Yes, I've been through that. I appreciate that there is not proper "cancel" at the moment (it better happen soon though!) but even with the current system there's no way that activating AI to buy should result in a sell. Currently it's broken. I have PM'd you with the reason why your settings are currently wrong and that it's not broken but working as designed, even if that it is confusing. For everyone else's benefit there is a maximum amount of the loan that AI will hold, by default 25% but overridable if you use the advanced settings as in this case. AI treats this value as a maximum limit for your target, so even if you set your target to be greater than this value it will cap it. If your holding is greater than this value then it will try and sell loan units until you are holding 25% of the loan. Whilst I fully agree that this is confusing, and it is an option we're removing on the new site, the system is working as instructed. Chris, if you can see my account then you can see that I didn't change the 25% and this was less than what I'd set AI to.
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tonyr
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Post by tonyr on Oct 12, 2014 21:08:51 GMT
I have PM'd you with the reason why your settings are currently wrong and that it's not broken but working as designed, even if that it is confusing. For everyone else's benefit there is a maximum amount of the loan that AI will hold, by default 25% but overridable if you use the advanced settings as in this case. AI treats this value as a maximum limit for your target, so even if you set your target to be greater than this value it will cap it. If your holding is greater than this value then it will try and sell loan units until you are holding 25% of the loan. Whilst I fully agree that this is confusing, and it is an option we're removing on the new site, the system is working as instructed. Chris, if you can see my account then you can see that I didn't change the 25% and this was less than what I'd set AI to. Okay - I was wrong! I'm used to working in financial markets and took the 25% as to be 25% of my assets. I assumed it was a basic portfolio risk management tool to stop anyone "putting all their eggs in one basket". It makes no sense to me to cap the fraction of the loan that I hold, I've no idea what it is for, but that's the way AC have set things up. Very sorry chris and everyone else I've wasted time on this thread.
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sqh
Member of DD Central
Before P2P, savers put a guinea in a piggy bank, now they smash the banks to become guinea pigs.
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Post by sqh on Oct 12, 2014 21:09:29 GMT
Could it be that you exceeded the max percentage of loan setting in AI. ! Now that's what I like - good debug thinking. I just did the calculation and no, I was close but the default 25% is 14k more than I asked for. Could it be that the maximum loan size only applies to the remaining unsold units when the system changed to whole loans last week. !
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