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Post by captainconfident on Aug 26, 2014 16:26:20 GMT
I've only transferred funds out of TC a couple of times. First time, after four days of nothing happening, I had to start the process again. This time, nothing happening again after 3 working days. Is this normal?
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Post by captainconfident on Aug 26, 2014 19:15:25 GMT
Thanks for the reassurance! I saw some small print flick past which said 'application will be referred to Street UK'. I know that they are the third party holder of the funds and I suppose this extra step justifies some tardyness in the process. But in the era of 'faster payments' their system is not very good.
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Post by mrclondon on Aug 26, 2014 19:25:50 GMT
Also remember that they do not process withdrawal requests whilst they are processing the monthly repayments ... so any withdrwal requests submitted between 13th/14th and 17th/18th of the month will be ignored for a few days. It seemed a very long time for my latest request to appear, but I suspect they were still processing the repayment stragglers from the August payments at the time I made the request.
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Post by tybalt on Aug 27, 2014 7:46:22 GMT
I would say 4 working days is about the minimum based on the description of the process.
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Post by captainconfident on Aug 27, 2014 9:25:21 GMT
Payment arrived, on day 4. OK, well at least I know what to expect in future. mrclondon thanks for pointing out the midmonth standstill, I hadn't read the small print.
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