loadsahope
Member of DD Central
Posts: 84 
Likes: 44
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Post by loadsahope on May 31, 2018 7:10:16 GMT
I've noticed that no interest has been credited to any of my accounts since the 29th. chris - does something need kicking? Cheers loadsa |
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Post by chris on May 31, 2018 7:36:20 GMT
I've noticed that no interest has been credited to any of my accounts since the 29th. chris - does something need kicking? Cheers loadsa Nothing pending in the system, so no technical issues.
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bigfoot12
Member of DD Central
Posts: 1,817
Likes: 816
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Post by bigfoot12 on May 31, 2018 7:44:44 GMT
Another P2P outfit doesn't pay any interest after 28th to make February and 30/31 day months easier. Could AC do the same?
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Post by slumberingaccountant on May 31, 2018 7:49:23 GMT
Another P2P outfit doesn't pay any interest after 28th to make February and 30/31 day months easier. Could AC do the same? sounds more complicated to me !
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Post by slumberingaccountant on May 31, 2018 7:52:33 GMT
I've noticed that no interest has been credited to any of my accounts since the 29th. chris - does something need kicking? Cheers loadsa Nothing pending in the system, so no technical issues. Its a bit odd. Suggests not a single one of my 200 plus investments paid yesterday. Granted you would might not have an automated payment after 28th, plenty seem to me manual evidenced by the apparent variation in when lenders actually pay. Maybe an avalanche of payments on 1st ?
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Post by chris on May 31, 2018 7:53:25 GMT
Another P2P outfit doesn't pay any interest after 28th to make February and 30/31 day months easier. Could AC do the same? No, we do not follow that model.
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Post by chris on May 31, 2018 7:55:12 GMT
Nothing pending in the system, so no technical issues. Its a bit odd. Suggests not a single one of my 200 plus investments paid yesterday. Granted you would might not have an automated payment after 28th, plenty seem to me manual evidenced by the apparent variation in when lenders actually pay. Maybe an avalanche of payments on 1st ? Perhaps, I don't know. Can always raise with the lender desk but I'm not aware of any technical issues stopping payments from being made and there's nothing queued for processing by the accounts team.
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Tony
Posts: 51
Likes: 36
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Post by Tony on May 31, 2018 7:55:38 GMT
I've noticed that no interest has been credited to any of my accounts since the 29th. chris - does something need kicking? Cheers loadsa Nothing pending in the system, so no technical issues. If there are no technical issues why did the site "white out" around 5pm. Then no interest payments in the day... odd to say the least
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walktall7
Member of DD Central
Posts: 184
Likes: 35
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Post by walktall7 on May 31, 2018 7:57:30 GMT
I have had 3 interest payments on the 29th
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TFTO
Member of DD Central
Posts: 143
Likes: 71
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Post by TFTO on May 31, 2018 8:04:42 GMT
Maybe as simple as somebody not in the office?
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Post by chris on May 31, 2018 8:07:25 GMT
Nothing pending in the system, so no technical issues. If there are no technical issues why did the site "white out" around 5pm. Then no interest payments in the day... odd to say the least Because the outage was nothing to do with loan repayments? There was a background report running that was processing large volumes of data that takes several days to run. Having run fine for the first day it encountered an error on day two that caused it to spawn two more copies of itself. Those three processes then clashed causing more errors, leading to more spawned processes, each of which took up a connection to the database. The database has a finite limit on the number of connections and that background report ended up using them all. That in turn prevented the website from connecting leading to the outage. There have been no payments requested by the admin team on the 30th or 31st, but there were 39 payments made on the 29th. That part of the system has been operating fine throughout.
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Post by chris on May 31, 2018 8:07:55 GMT
Maybe as simple as somebody not in the office? The CFO is on holiday but his day to day tasks will have been allocated to others.
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Post by slumberingaccountant on May 31, 2018 8:09:16 GMT
Maybe as simple as somebody not in the office? The CFO is on holiday but his day to day tasks will have been allocated to others. Ive emailed helpdesk and asked them to check with accounts
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dc848
Posts: 150
Likes: 92
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Post by dc848 on May 31, 2018 10:05:07 GMT
The CFO is on holiday but his day to day tasks will have been allocated to others. Ive emailed helpdesk and asked them to check with accounts That seems to have worked. Interest payments started at 10:58.
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Post by slumberingaccountant on May 31, 2018 13:38:54 GMT
There have been no payments requested by the admin team on the 30th or 31st, but there were 39 payments made on the 29th. That part of the system has been operating fine throughout.
Suddenly the floodgates opened at 10.58 am and interest and capital repayments poured in. Maybe no requests but plenty of cash !
Im not complaining prefer the cash to a promise.
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