seb8072
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Post by seb8072 on Jul 7, 2018 9:57:41 GMT
I am not with Huddle but was with Collateral which is now in administration. I and a number of other Collateral investors (http://p2pindependentforum.com/thread/12928/collateral-mailing-list) have received unauthorised marketing information from Huddle. My email address, used exclusively for Collateral, has clearly been sourced by Huddle without my permission. I regard this a a breach of the GDPR rules and as Huddle seem happy to have accessed and used this information it would seem they have little regard for the GDPR rules themselves. Would you trust such a company with your private data?
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IFISAcava
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Post by IFISAcava on Jul 7, 2018 10:44:16 GMT
I am not with Huddle but was with Collateral which is now in administration. I and a number of other Collateral investors (http://p2pindependentforum.com/thread/12928/collateral-mailing-list) have received unauthorised marketing information from Huddle. My email address, used exclusively for Collateral, has clearly been sourced by Huddle without my permission. I regard this a a breach of the GDPR rules and as Huddle seem happy to have accessed and used this information it would seem they have little regard for the GDPR rules themselves. Would you trust such a company with your private data? Everyone's getting their knickers in their twist about this it seems to me Do you know exactly what you signed up to when you agreed Collateral's T&C's re marketing? This may well be GDPR compliant. Do you want Huddle to refinance any Collateral loans? Do you want to create more work for the Collateral administration to reduce our recovery? It's just a marketing email amongst thousands we all receive each year.
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IFISAcava
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Post by IFISAcava on Jul 10, 2018 0:11:21 GMT
@ifisacava Why do you think @huddle have some special exemption from the GDPR legislation? They are spamming to people with no connection to them. Collateral administration is sepearte from Huddle spamming, just because they have taken over a couple of loans doesnt't mean they get to spam who they like. And no I would not and do not trust a spamming company like Huddle. And their complete silence regarding this is rather telling. I don't - where on earth did I say Huddle had a special exemption from GDPR? - but my point is that people may have given certain permissions for their data to be used by Collateral that included use in relation to those loans or to related third parties etc. I don't have a copy of what we signed up to, and nor it seems does anyone else - do you? When you actually look at what GDPR says, it doesn't mean that all prior consents are invalid or need redoing, despite how some people interpreted it. There is also in GDPR the "legitimate interests" test for using data, that arguably could apply here. So they might be illegally spamming or they might have a justification under existing permissions and/or GDPR legislation. And even if they have spammed me outside GDPR, unwittingly or not, frankly, it's really not a big deal - unlike, say, whether the Collateral directors have illegally stolen money, for example.
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iren
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Post by iren on Jul 10, 2018 2:39:57 GMT
@ifisacava Why do you think @huddle have some special exemption from the GDPR legislation? They are spamming to people with no connection to them. Collateral administration is sepearte from Huddle spamming, just because they have taken over a couple of loans doesnt't mean they get to spam who they like. And no I would not and do not trust a spamming company like Huddle. And their complete silence regarding this is rather telling. I don't - where on earth did I say Huddle had a special exemption from GDPR? - but my point is that people may have given certain permissions for their data to be used by Collateral that included use in relation to those loans or to related third parties etc. I don't have a copy of what we signed up to, and nor it seems does anyone else - do you? When you actually look at what GDPR says, it doesn't mean that all prior consents are invalid or need redoing, despite how some people interpreted it. There is also in GDPR the "legitimate interests" test for using data, that arguably could apply here. So they might be illegally spamming or they might have a justification under existing permissions and/or GDPR legislation. And even if they have spammed me outside GDPR, unwittingly or not, frankly, it's really not a big deal - unlike, say, whether the Collateral directors have illegally stolen money, for example. Third party marketing has always required explicit consent. It can't simply be incorporated in a body of T&Cs. Huddle certainly do not have permission to market to me, one of the recipients of their emails. I do think it's a big deal when data is used illegally. As the initial poster commented, this shows a disdain for the legal requirements that may translate into further wrongdoing.
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Godanubis
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Anubis is known as the god of death and is the oldest and most popular of ancient Egyptian deities.
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Post by Godanubis on Jul 10, 2018 7:53:31 GMT
I don't - where on earth did I say Huddle had a special exemption from GDPR? - but my point is that people may have given certain permissions for their data to be used by Collateral that included use in relation to those loans or to related third parties etc. I don't have a copy of what we signed up to, and nor it seems does anyone else - do you? When you actually look at what GDPR says, it doesn't mean that all prior consents are invalid or need redoing, despite how some people interpreted it. There is also in GDPR the "legitimate interests" test for using data, that arguably could apply here. So they might be illegally spamming or they might have a justification under existing permissions and/or GDPR legislation. And even if they have spammed me outside GDPR, unwittingly or not, frankly, it's really not a big deal - unlike, say, whether the Collateral directors have illegally stolen money, for example. Third party marketing has always required explicit consent. It can't simply be incorporated in a body of T&Cs. Huddle certainly do not have permission to market to me, one of the recipients of their emails. I do think it's a big deal when data is used illegally. As the initial poster commented, this shows a disdain for the legal requirements that may translate into further wrongdoing. Let all of us collateral lenders affected make formal complaints to GDPR overseeers
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iren
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Post by iren on Jul 10, 2018 12:38:54 GMT
Third party marketing has always required explicit consent. It can't simply be incorporated in a body of T&Cs. Huddle certainly do not have permission to market to me, one of the recipients of their emails. I do think it's a big deal when data is used illegally. As the initial poster commented, this shows a disdain for the legal requirements that may translate into further wrongdoing. Let all of us collateral lenders affected make formal complaints to GDPR overseeers The relevant complaint channels at the Information Commissioners Office are “Nuisance calls and messages” and “Your personal information concerns”, from this page: ico.org.uk/make-a-complaint/
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james100
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Post by james100 on Jul 11, 2018 10:12:34 GMT
Let all of us collateral lenders affected make formal complaints to GDPR overseeers The relevant complaint channels at the Information Commissioners Office are “Nuisance calls and messages” and “Your personal information concerns”, from this page: ico.org.uk/make-a-complaint/ Just to add to this, IMHO, even if a Coll lender had previously given permission for third party marketing contact prior to a mailing list being acquired by Huddle - either through direct purchase of mailing list, or loan book elements with accompanying lender data - it would be off-limits for Huddle marketing purposes unless explicitly re-permissioned via Huddle prior to 25 May because under GDPR 1) no grandfathering of third party data permissions and 2) data derived from collateral is surely classified as "lapsed customer" data (by definition, since 28 Feb when Coll became a "lapsed company" by ceasing operational dialogue with its lenders). Also, the legal responsibility for this would lie 100% with the company sending out the unsolicited marketing emails and nobody else - these rules have been out for 2 years so no excuses and no liability further up the data chain. Again, just my opinion and happy to be corrected by anyone who knows differently. I'd also be interested to know if anyone's initiated a FOI request to find out if it's just names and emails or more than that (details of their financial position in collateral etc).
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mason
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Post by mason on Jul 11, 2018 17:20:19 GMT
I'd also be interested to know if anyone's initiated a FOI request to find out if it's just names and emails or more than that (details of their financial position in collateral etc). I believe FOI requests are not relevant to private sector companies, but I am drafting a subject access request to ask the extent of the information Huddle holds on me, who it is sharing it with, where it came from, and whether it holds affirmative consent from me to process my data under the DPA 2018. When (not if) it provides an unsatisfactory response (I know I didn't consent), I'll be lodging a complaint with the ICO. Of course, I'll share any useful information I receive.
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Post by flobberchops on Jul 12, 2018 15:49:14 GMT
Hello Chaps.
I'm a fellow Collateral refugee and was also a bit bemused to receive emails from a company who mysteriously knew I was a "sophisticated P2P lender" (well, I invested with Collateral so perhaps not that sophisticated). I see I'm not the only one.
Well, being pragmatic, I don't particularly appreciate the unsolicited targeted advertisement, but I *am* in the market for a new P2P platform. Could somebody indulge me with a couple of lines about Huddle? Typical loan yield, default record, any other notable attributes?
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Greenwood2
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Post by Greenwood2 on Jul 13, 2018 10:43:27 GMT
Hello Chaps.
I'm a fellow Collateral refugee and was also a bit bemused to receive emails from a company who mysteriously knew I was a "sophisticated P2P lender" (well, I invested with Collateral so perhaps not that sophisticated). I see I'm not the only one.
Well, being pragmatic, I don't particularly appreciate the unsolicited targeted advertisement, but I *am* in the market for a new P2P platform. Could somebody indulge me with a couple of lines about Huddle? Typical loan yield, default record, any other notable attributes?
A pretty new platform (too new to get a view on defaults), had a very good initial bonus offer that attracted initial investment. Rates have been high, but I sold up and ducked out after getting the initial bonus, loans look a bit risky for me. Not many loans so far and slow to fill. All this talk about them may perk things up though, 'No such thing as bad publicity'!
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