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Post by chris on Oct 27, 2018 11:39:37 GMT
Our hosting migration has completed and all systems are back up and running. The site should be a bit quicker thanks to having more horsepower under the hood. We've completed our testing and everything is working as expected, however if there are any new issues that arise please let me know via the forum and I'll get someone onto it. We'll be watching the systems very closely over the next few days.
Whilst the maintenance message remains on the site, and in the event of an issue being found we may still take the site down to resolve it, we are not expecting any further interruptions to service this weekend.
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DeafEater
Member of DD Central
Extremely Moderate
Posts: 228 
Likes: 304
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Post by DeafEater on Oct 27, 2018 11:54:21 GMT
Sounds like you've been working to the Scotty system for downtime estimates Chris.  |
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Post by chris on Oct 27, 2018 12:27:03 GMT
Sounds like you've been working to the Scotty system for downtime estimates Chris. I get that reference and approve 
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jeremy12
Member of DD Central
Everything's frozen
Posts: 83
Likes: 38
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Post by jeremy12 on Oct 27, 2018 14:22:03 GMT
Quick is good. Thank you!
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Mikeme
Member of DD Central
Posts: 428
Likes: 331
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Post by Mikeme on Oct 28, 2018 10:20:34 GMT
Chris. I cant login. I get page not found after entering login detail.
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Post by chris on Oct 28, 2018 10:56:27 GMT
Chris. I cant login. I get page not found after entering login detail. Do you get to enter your 2FA details or do you see the error before then? After getting to the error page (ie. completing log in) what happens if you go to this url: investors.assetzcapital.co.uk/investments/
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Mikeme
Member of DD Central
Posts: 428
Likes: 331
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Post by Mikeme on Oct 28, 2018 11:41:07 GMT
I out user name and password and get page not found. I am using my khone and am in ths far east
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trevor
Member of DD Central
Posts: 557
Likes: 381
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Post by trevor on Oct 28, 2018 11:43:17 GMT
I have loggd in as usual, no problem.
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Mikeme
Member of DD Central
Posts: 428
Likes: 331
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Post by Mikeme on Oct 28, 2018 11:55:46 GMT
Just tried pc and it is ok
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Post by Ace on Oct 28, 2018 19:58:15 GMT
Well done with the hardware upgrade chris. Looks like the time to process bids and offers on all loans has dropped from around 15 hours to roughly 8 hours 👍 |
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jeremy12
Member of DD Central
Everything's frozen
Posts: 83
Likes: 38
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Post by jeremy12 on Oct 28, 2018 21:37:30 GMT
Looks good to me so far.
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dc848
Posts: 150
Likes: 92
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Post by dc848 on Oct 29, 2018 3:19:15 GMT
My User checks all completed successfully:
 All screens accessible
CSV downloads
Data integrity 100% (Pre-Post upgrade comparison)
Deposit receipt (Barclays-Assetz) pre upgrade 8 minutes, post upgrade 5 minutes
ISA processing
 Sales
 Purchases
Total success.
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dawn
Member of DD Central
Posts: 308 
Likes: 275
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Post by dawn on Oct 29, 2018 8:05:52 GMT
My User checks all completed successfully:
All screens accessible
CSV downloads
Data integrity 100% (Pre-Post upgrade comparison)
Deposit receipt (Barclays-Assetz) pre upgrade 8 minutes, post upgrade 5 minutes
ISA processing
Sales
Purchases
Total success.
CSV download of repaid loans is still not working for me - hasn't done for many weeks now. Chris I reported it through the on-line chat and they said to wait for the upgrade as the servers were struggling. I was hoping this migration would solve it.
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puddleduck
Member of DD Central
Posts: 537
Likes: 489
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Post by puddleduck on Oct 29, 2018 8:36:04 GMT
I'm seeing this as of 8:34am
There Was An Error
Something went wrong
Sorry there has been a problem with our server. A report has been sent and we shall be investigating as soon as possible.
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jlend
Member of DD Central
Posts: 1,840
Likes: 1,465
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Post by jlend on Oct 29, 2018 8:37:59 GMT
Chris. I cant login. I get page not found after entering login detail. Do you get to enter your 2FA details or do you see the error before then? After getting to the error page (ie. completing log in) what happens if you go to this url: investors.assetzcapital.co.uk/investments/I get this This page isn’t working investors.assetzcapital.co.uk is currently unable to handle this request. HTTP ERROR 500 Andriod tablet, and same message on my Andriod phone when clicking on the link above
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All screens accessible
Sales 
Purchases 