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Post by oldnick on Sept 26, 2014 15:31:28 GMT
This seems to be an efficient way of dealing with issues. Thanks andrewholgate and chris and all of you inquisitors out there. Oldnick Little Snoring. Are you in Norfolk Or Are you saying you haven't banned anyone in a while? Banning people? Way above my unpaid scale that. I'm just a prefect. When I'm grumpy I'm from Tunbridge Wells and when I'm contented - Little Snoring. I may adopt other whimsical locations in the future - probably best to keep any helpful suggestions confined to the Chat section though - this thread is for more serious matters!
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mikes1531
Member of DD Central
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Post by mikes1531 on Sept 26, 2014 19:51:19 GMT
I may adopt other whimsical locations in the future ... OK -- as long as you avoid Mornington Crescent! 
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oldgrumpy
Member of DD Central
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Post by oldgrumpy on Sept 28, 2014 10:22:35 GMT
"The main questions being asked are around the speed of response on the Q&A sections of the loan pages"
Andrew, your response to this has been noted, but much of the criticism has been that on many many occasions AC has already promised further information by set dates, often "at the latest by" but subsequently nothing transpires until lenders pester for those promised updates. When a time is given like that, something must appear by the promised date.
Noted and we had a session yesterday covering this with the team. It is now being monitored closely by the new Sales Director. Your banana is in the post. Top banana!! However, this "We will update lenders further by the end of the week with progress towards this" appearing on Auction 105 on 23 September, followed by nothing by the end of the week is precisely what riles many people. It appears (even if that is not the intention) to be just a stalling device. 
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