Steerpike
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Post by Steerpike on Jan 23, 2015 16:29:01 GMT
I tried to use the Tax statement function today, but all the figures were £0.00, whatever dates I selected. Anybody else having this issue, or is it just me? Works for me, but the default dates may not be what you want
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Liz
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Post by Liz on Jan 24, 2015 13:31:59 GMT
Fine for me, I used this tax year dates ie April 14-April 15
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scubabeer
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Post by scubabeer on Jan 24, 2015 23:26:56 GMT
looks like its just me then  i'll send a pm to savingstream to see if they can sort it out thanks for testing! |
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Steerpike
Member of DD Central
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Post by Steerpike on Jan 25, 2015 10:38:34 GMT
Adding up deposits, cashback, and interest falls short of the dashboard account balance.
I have emailed SS.
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scubabeer
Member of DD Central
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Post by scubabeer on Jan 25, 2015 12:40:57 GMT
Fortunately it appears to be working for me again, and it seems to tally up with my dashboard  Not sure what the problem was so will keep my eye on it |
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mikes1531
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Post by mikes1531 on Jan 25, 2015 21:26:41 GMT
Adding up deposits, cashback, and interest falls short of the dashboard account balance. : Having loan parts for sale would cause that, but that seem unlikely since nothing appeared to be for sale the last time I checked. There was a problem a while ago where loan parts were sold but the proceeds ended up in limbo rather than in the sellers' accounts. Could that have happened?
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Steerpike
Member of DD Central
Posts: 1,977
Likes: 1,687
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Post by Steerpike on Jan 25, 2015 23:30:46 GMT
Had an email from SS, due to a known glitch apparently.
They have a scheduled job that fixes these things, but I note that the problem persisted overnight.
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