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Post by 999william on Apr 2, 2024 16:01:21 GMT
It will all be done and dusted by the end of the summer, according to the just received nothing to see here email..... Yes, same email received - so, another 5 months to wait...they really are stringing this out...
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james100
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Post by james100 on Apr 2, 2024 16:04:50 GMT
It will all be done and dusted by the end of the summer, according to the just received nothing to see here email..... They didn't commit to which summer though...
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jcb208
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Post by jcb208 on Apr 2, 2024 16:05:12 GMT
All they need to do is refund us all our lost money plus interest at 12% APR for the last 5 years so just get on with it
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duck
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Post by duck on Apr 2, 2024 16:12:12 GMT
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duck
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Post by duck on Apr 3, 2024 5:15:23 GMT
It will all be done and dusted by the end of the summer, according to the just received nothing to see here email..... Yes, same email received - so, another 5 months to wait... they really are stringing this out... Remember some months ago the FCA were saying 3-4 months then 2-3 months on the following update? If the FCA had kept to these timings this would have meant that complaints would have been 'answered' by now. Now we are presented with more time to look at the complaints and the addition of a new item "internal governance procedures". I accept that these complaints have caused the FCA an issue, more complaints have been raised on Collateral than on any other financial scandal that the FCA have been involved in including all the big recent ones. (LC&F, Blackmore Bonds etc) Needless to say the FCA refuse to say under the FOIA exactly how many complaints have been raised, they have tried to use 'includes personal details' (GDPR) as a reason why they cannot give a number, laugable. Can anybody please explain to me how say the number '123' contains 'personal details' ? It has been said by many commentators that the FCA believe and act as if they are above the law, I would not take a different view. Best estimate by the lings and myself (and we believe the number to be pretty accurate) is about 350 complaints have been raised. Certainly more than 300.
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capucino
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Post by capucino on Apr 3, 2024 7:13:36 GMT
Did not recveive an email. I usually get their emails. I wonder if is because of the new Gmail rules.
Can anyone share the subject and who sent the email (or send me a dm)
Cheers.
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Post by 999william on Apr 3, 2024 8:30:30 GMT
Did not recveive an email. I usually get their emails. I wonder if is because of the new Gmail rules. Can anyone share the subject and who sent the email (or send me a dm) Cheers. The subject of the email was "Complaints Scheme" and was sent by ComplaintsScheme@fca.org.uk. The Gmail change only affects bulk email deliveries > 5,000 emails so shouldn't have affected this distribution.
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capucino
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Post by capucino on Apr 3, 2024 9:23:00 GMT
Definitely did not get it. I checked my spam and bin folders as well. Do you mind sending me DM with the email message or posting it here?
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duck
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Post by duck on Apr 3, 2024 10:40:48 GMT
Definitely did not get it. I checked my spam and bin folders as well. Do you mind sending me DM with the email message or posting it here? I have posted the text that I received in this post.
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tarq
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Post by tarq on Apr 3, 2024 10:41:34 GMT
Thanks Duck for the post.
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Post by jonrgrant on Apr 4, 2024 14:50:59 GMT
All they need to do is refund us all our lost money plus interest at 12% APR for the last 5 years so just get on with it
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Post by jonrgrant on Apr 4, 2024 14:59:22 GMT
I had created a simple sheets spreadsheet showing the interest that would / should have been paid. With the interest being compounded and subtracting the payment made last year. The outstanding interest as of 18th Feb for myself now exceeds my funds that were invested at the time of administration. Just an interesting fact as everyone must be more or less the same and shows the cumulative financial damage that is ongoing an increases the hardship we are all suffering from the FCA can kicking.
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capucino
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Post by capucino on Apr 4, 2024 18:32:58 GMT
was that FCA email sent to people who complained? never complained to the FCA.
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duck
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Post by duck on Apr 5, 2024 8:46:24 GMT
was that FCA email sent to people who complained? never complained to the FCA. Only to those who have submitted official complaints. Those that have not complained do not feature in the mind of the FCA in spite of the 'lings' and my efforts. While this debacle continues it is still not too late for Col investors to complain. If you have never complained you can still lodge a complaint now. If you have already lodged a complaint there is nothing to stop you raising another. I now have at least 10 official complaints lodged covering various subjects as they arose to ensure that the issues are covered when the FCA finally start answering complaints. Due to rules about when complaints can be accepted (the 12 month rule is very officiously applied) it is best if you drop me a PM before putting fingers to keyboards to ensure that your complaint will be accepted.
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duck
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Post by duck on Apr 5, 2024 9:38:31 GMT
Just reading the internal review of this FOI that the FCA labelled vexatious and I couldn't but help being struck by The questions asked in the original FOI were As Collateral investors and members of the wider public do you think there is no value in knowing the answers?
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