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Post by pachiraaquatica on Aug 10, 2019 9:07:21 GMT
I went to change the interest rate of an unmatched loan in the rolling market. The website has now been changed and now you can only change the rate of ALL your unmatched loans in that market.
If they don't change this back I'll withdraw all my funds as and when they become available.
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Greenwood2
Member of DD Central
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Post by Greenwood2 on Aug 10, 2019 9:33:43 GMT
I went to change the interest rate of an unmatched loan in the rolling market. The website has now been changed and now you can only change the rate of ALL your unmatched loans in that market. If they don't change this back I'll withdraw all my funds as and when they become available. On the My Account screen, Illogically if you click on the cancel icon, not the edit icon you get the list of loans, and you can cancel individual loans, and then go to Invest to re-lend.
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aju
Member of DD Central
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Post by aju on Aug 10, 2019 9:51:06 GMT
Methinks the test schedule was perhaps ignored if it ever existed. I do despair when these companies excuse their perceived (by us not them!) failures in the guise of iterative changes being the new black (norm). It's no excuse for a coherent and robust testing schedules and this also includes test and review of the Design specs as well. Assuming there are any of course.
I'm not even going to mention design review walk throughs or the logic walk throughs as it seems to me there is little coherent logic/design involved in what we are seeing of late and what little there may be has definitely fallen down lately.
I suppose I better going and check its failed for me, oops my loans were all lent out over night so it will be fixed or ratified by the time I have some funds to test it with.
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Post by capricorn on Aug 10, 2019 18:30:46 GMT
I went to change the interest rate of an unmatched loan in the rolling market. The website has now been changed and now you can only change the rate of ALL your unmatched loans in that market. If they don't change this back I'll withdraw all my funds as and when they become available. On the My Account screen, Illogically if you click on the cancel icon, not the edit icon you get the list of loans, and you can cancel individual loans, and then go to Invest to re-lend. Thanks for that tip! I had the same problem as described in the opening post but in the 1 year market and ended up changing the rate on two lend orders when I only wanted to adjust one of them. It's a real pain now having to take orders off the market and then put them back on a new rate rather than simply changing the rate as before. I've complained but I don't suppose that will make any difference if RS aim is to make rate setting harder. The other thing that happened on Friday, if I'm not imagining it, is that the pop up of Market Data changed from showing the cumulative totals at each rate to individual totals for each rate so that to gauge the length of the lender queue an investor now needs to add up all the figures in the queue for themselves. They're really making life difficult for you if you want to get anything apart from the current market rate it seems.
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Post by Deleted on Aug 10, 2019 19:10:19 GMT
Clicking on Market Data and then the links for full market allows you to see cumulative amounts.
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Post by capricorn on Aug 11, 2019 12:51:24 GMT
Clicking on Market Data and then the links for full market allows you to see cumulative amounts. Thanks for that inv11, very helpful. I need to do an evening class on the design of the Ratesetter platform. The fact that the pop up shown to you when setting a rate now doesn't show cumulative data still begs the question why are rate setters being presented with less helpful information than prior to the last change to the platform?
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aju
Member of DD Central
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Post by aju on Aug 11, 2019 14:53:09 GMT
Clicking on Market Data and then the links for full market allows you to see cumulative amounts. Thanks for that inv11, very helpful. I need to do an evening class on the design of the Ratesetter platform. The fact that the pop up shown to you when setting a rate now doesn't show cumulative data still begs the question why are rate setters being presented with less helpful information than prior to the last change to the platform? Not the best thing but I'd hang fire on the evening classes until the change programme has settled down a bit. Judging from the changes made so far I think they may be doing a few more before they are finished. Its not easy to gauge what and why they are changing things by RS did say it was improving the throughflow of screens I think that's what they meant.
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Stonk
Stonking
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Post by Stonk on Aug 11, 2019 17:18:24 GMT
Judging from the changes made so far I think they may be doing a few more before they are finished. Its not easy to gauge what and why they are changing things by RS did say it was improving the throughflow of screens I think that's what they meant.
I wish they'd do all their changes in one go. When a developer buys a property to modernise, they might completely gut it and it's a mess for a while while facilities are gradually reinstalled, and ultimately it ends up better than it was before. But they don't rent it out during the messed-up half-baked stage. That's what RS seem to be doing!
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Post by pachiraaquatica on Aug 15, 2019 9:37:28 GMT
I've received a reply from Ratesetter. To sum it up:
Yes we know we've messed it up. For now, cancel the order and set it up again.
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Post by propman on Aug 16, 2019 10:49:51 GMT
I've received a reply from Ratesetter. To sum it up: Yes we know we've messed it up. For now, cancel the order and set it up again. Wow, my reply to a question on this and inability to set up offers at selected rates (before I found out this could be done on other browsers) was yes you can!
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