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Post by Duane Dibley on Aug 20, 2019 11:33:51 GMT
Anybody else have problems opening an account with CrowdProperty?
Registered my email and address, clicked on the link in the email, filled in all my personal details, uploaded ID documents, filled in my bank account details, then nada. No welcome email like other platforms, no nothing. Can't deposit funds until I complete my personal details despite all my details being completed. No response to my email. Can't reapply because my email address is already taken. Vicious circle time.
I know there's plenty of other P2P sites that would be happy to take my money, I may even get some of it back from some, but I do tend to take snubs like this personally.
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Ukmikk
Member of DD Central
Posts: 445
Likes: 298
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Post by Ukmikk on Aug 20, 2019 11:46:24 GMT
Not Duane Dibley!
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Post by gravitykillz on Aug 20, 2019 12:16:35 GMT
Anybody else have problems opening an account with CrowdProperty? Registered my email and address, clicked on the link in the email, filled in all my personal details, uploaded ID documents, filled in my bank account details, then nada. No welcome email like other platforms, no nothing. Can't deposit funds until I complete my personal details despite all my details being completed. No response to my email. Can't reapply because my email address is already taken. Vicious circle time. I know there's plenty of other P2P sites that would be happy to take my money, I may even get some of it back from some, but I do tend to take snubs like this personally. Didn't have any issues nor did they request any id. Are you on the electoral register ?
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Post by CrowdProperty Representative on Aug 20, 2019 16:32:36 GMT
Hi Duane Dibley,
Many thanks for your message.
We have many registrations everyday from both borrowers and lenders and we have not been experiencing any platform issues. Once you have successfully registered, you will receive the activation email to your email address. Once the account is fully activated (providing address details, banks details and ID as you have done), you will then receive a welcome message on the platform via our secure messaging system so as to not clog up your inbox.
In order to deposit funds into your account, deposit information is provided either once you have made your first pledge or when you turn on AutoInvest (ie when deposit information is relevant). Deposit information is shown in your Standard Portfolio account page.
If there is anything else we can help you with or if you have any questions regarding your account please do contact us directly via hello@crowdproperty.com or on 020 301 20161 and we will be very happy to help.
Kind regards , The CrowdProperty Team
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