trium
Member of DD Central
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Post by trium on Aug 21, 2019 16:13:23 GMT
For two weeks now I have been trying to assign a transferred deposit . Using "Assign" I get a form to set the amount and the rate range (though nothing else). The system has a think about it then reloads the same form with the fields reset to default. It will go no further no matter how many times I try.
Using "Modify" I get a more fully-featured form allowing me to set other options and after submitting I get confirmation that "Your top up has been successful" - however on acknowledging that message the "Manage Investments" page reloads and my deposit is still showing unassigned.
This happens whether I use the "Welendus" skin or the "Fund Ourselves" version. Of course I have emailed the platform but so far have only received an auto-ack. Please help!!
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Ukmikk
Member of DD Central
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Post by Ukmikk on Aug 21, 2019 17:41:07 GMT
Easy. Withdraw your cash while you still can. Find a more professional and responsive platform. Invest your funds there.
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trium
Member of DD Central
Posts: 379
Likes: 298
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Post by trium on Aug 23, 2019 15:32:00 GMT
They got back to me yesterday and the problem was resolved by tea-time Now let's see if it gets lent out this side of Christmas
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