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Post by patright on Nov 26, 2019 17:22:22 GMT
I quote: The following areas of the documents must be identifiable in English – name, address, date of birth, bank account details and any expiry dates.
A foreign language document, bank statement, utility bill, will still have all these "identifiable" in English. And no they will want one of these as well as the passport. I'm surprised you don't have a UK bank
thanks a lot for your reply, indeed it's true that as I live in Bulgaria, I don't have a UK bank, I invested from here, and there were no issues to take the money
now that it's about giving a small portion of it back..it's an issue
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Post by patright on Dec 2, 2019 14:39:51 GMT
I quote: The following areas of the documents must be identifiable in English – name, address, date of birth, bank account details and any expiry dates.
A foreign language document, bank statement, utility bill, will still have all these "identifiable" in English. And no they will want one of these as well as the passport. I'm surprised you don't have a UK bank
thanks a lot for your reply, indeed it's true that as I live in Bulgaria, I don't have a UK bank, I invested from here, and there were no issues to take the money
now that it's about giving a small portion of it back..it's an issue Actually no..when the alphabet is not latin where you live..there won't be any english identifiable..
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Post by cyrilmadrid on Dec 6, 2019 10:31:22 GMT
Hi I am a foreign investor and just now receiving the notification about AML check the documents they request and certified in english is going to be a nightmare My only option is an english speaking lawyer but I was wondering if anyone had a sample letter of what exactly should be written if they used that option to pass the AML check they mention it on option g in their emails I am also a foreign investor. I have to say it went very smoothly for me. I had not received the initial AML email, but when I asked why cannot I withdraw, they said you need to be AML verified. I sent bank account and utility bill, with a stamp from the bank (which was not even explicitly stating the sentence they wanted regarding true copy, the bank on the contrary stamped we are unable to determine the validity of the original document but we authentify it has been signed in front of us by Mr xxx). I sent it to them last week, didn't get a reply. But after a few days when I asked why my banking details had been removed from the site, they said since you have been AML verified, just send us by email a bank statement showing the same data you had before. The next day, they reactivated my bank details and I could withdraw. So a better experience than I expected considering what I had read on here.
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sl75
Posts: 2,092 
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Post by sl75 on Dec 6, 2019 13:10:24 GMT
There seems to be a common theme of disappearing emails still...
Just chased again, and they claim to have sent me an email over a week ago saying my account was verified etc.
Whether or not they sent that email, they had not in fact unlocked my withdrawal facility (I'd been checking most days), but did so as they replied copying the "earlier" email... so now should have funds on the way and need to hope the withdrawal process hasn't sent its critical communications into the same email black hole!
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adrianc
Member of DD Central
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Post by adrianc on Dec 6, 2019 17:34:49 GMT
Actually no..when the alphabet is not latin where you live..there won't be any english identifiable.. And that's precisely the circumstances where they won't accept it. Hardly unreasonable, is it? You can't seriously expect them to do all the work for getting your paperwork translated from Thai or Hindi or Cyrillic or whatever non-Latin alphabet.
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Post by red_panda on Dec 11, 2019 11:55:17 GMT
As English is not my 1st language, could you help me out understanding the following?
Am I expected to provide one of each of those "a" through "g" or or just a one of any of those?
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adrianc
Member of DD Central
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Post by adrianc on Dec 11, 2019 11:58:18 GMT
One single certified copy of one document from that list. Definitely not one of EACH...
B and C are pretty much mutually exclusive - most people will have one but not both, a lot of people will have neither of those.
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shimself
Member of DD Central
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Post by shimself on Dec 12, 2019 16:21:27 GMT
As English is not my 1st language, could you help me out understanding the following? Am I expected to provide one of each of those "a" through "g" or or just a one of any of those? Just to add, if you send them the original of one of these (not a print of an internet page) then you don't need it to be certified. But you do for the passport
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JamesFrance
Member of DD Central
Port Grimaud 1974
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Post by JamesFrance on Dec 13, 2019 11:33:40 GMT
Having been out of the country I was only able to post the demanded docs last Sunday, so I was quite surprised to find my account was no longer blocked when I had a look today. Finally able to make my first withdrawal since April assuming it arrives after the 5 days they seem to be suggesting.
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sb
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Post by sb on Apr 14, 2022 15:50:47 GMT
I was verified successfully in October 2019 (got an email) but now Lendy ask me to reverify again before I can withdraw money.
Has anybody had a similar issue? Is this just a mistake or a shameless attempt to extract more money by the administrators?
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zuluwarrior
Member of DD Central
chap from Newcastle, dabbling here and there. Long-time lurker of the forums
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Post by zuluwarrior on Apr 14, 2022 17:06:47 GMT
I was verified successfully in October 2019 (got an email) but now Lendy ask me to reverify again before I can withdraw money. Has anybody had a similar issue? Is this just a mistake or a shameless attempt to extract more money by the administrators? Common practice to renew AML, administrators will want to make sure they are fully compliant otherwise it comes back on them.
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rocky1
Member of DD Central
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Post by rocky1 on Apr 15, 2022 6:52:26 GMT
should make sure platforms are fully checked especially directors of said.these fintech companies are dealing with hundreds of millions of pounds of ordinary peoples savings/isa/etc and should at least produce fully audited accounts as part of FCA compliance.i think kuflink are the only platform to do so and it is suprising what comes out and what is really going on behind the scenes. full disclosure and regular updates instead of faff and can kicking until the loans result in losses to nobody else but the lender.
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sb
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Post by sb on Apr 15, 2022 11:29:07 GMT
I was verified successfully in October 2019 (got an email) but now Lendy ask me to reverify again before I can withdraw money. Has anybody had a similar issue? Is this just a mistake or a shameless attempt to extract more money by the administrators? Common practice to renew AML, administrators will want to make sure they are fully compliant otherwise it comes back on them. Never happened to me before and I've had tens of various investment accounts in my life. I wonder what is the point. Have I become someone else suddenly? Have I traveled in time and changed a source of invested funds?
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rocky1
Member of DD Central
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Post by rocky1 on Apr 15, 2022 14:08:19 GMT
the point of lets do AML checks every 12 months whilst we are doing sod all on the rest of the loanbook and claim an extra few hundred hours on this very important exercise.got to be careful that scammers dont get hold of our funds before the recievers/administrators/platforms etc etc take their cuts.
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sb
Posts: 166
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Post by sb on Apr 15, 2022 14:25:38 GMT
the point of lets do AML checks every 12 months whilst we are doing sod all on the rest of the loanbook and claim an extra few hundred hours on this very important exercise.got to be careful that scammers dont get hold of our funds before the recievers/administrators/platforms etc etc take their cuts. What funds? Those which were supposed to be recovered? How do I tell who are scammers and who are the receivers/administrators/platform?
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