archie
Posts: 1,838
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Post by archie on Mar 17, 2020 10:58:58 GMT
I still receive most of the emails from CP.
Recently the 'Property Details Now Available' and 'Project Live at 10am' messages aren't arriving (not in spam).
I do get the weekly email with the number of projects launching but that doesn't give the exact project names.
The first I'm aware of project detail may well be after the auto-invest has pledged.
Is anyone else losing messages?
Edit :-
One of the 'Project Live at 10am' has now turned up but was delayed for 90 minutes by infusionmail.
No sign of the missing 'Property Details Now Available' which must have been sent yesterday.
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Post by Ace on Mar 17, 2020 15:57:41 GMT
I still receive most of the emails from CP. Recently the 'Property Details Now Available' and 'Project Live at 10am' messages aren't arriving (not in spam). I do get the weekly email with the number of projects launching but that doesn't give the exact project names. The first I'm aware of project detail may well be after the auto-invest has pledged. Is anyone else losing messages? Edit :- One of the 'Project Live at 10am' has now turned up but was delayed for 90 minutes by infusionmail. No sign of the missing 'Property Details Now Available' which must have been sent yesterday. I still seem to be getting them on time. The "Project Details Now Available" for today's loan arrived at exactly 10:00 yesterday. Interesting that it had no problems filling, even though it was at 7.7% rather than their standard 8%.
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Post by gravitykillz on Mar 17, 2020 21:23:44 GMT
Maybe you guys need to slow down on the p2p investing? The environment just does not seem safe. Investing in funds/equities seem alot safer and more profitable.
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Post by Ace on Mar 17, 2020 21:41:58 GMT
Maybe you guys need to slow down on the p2p investing? The environment just does not seem safe. Investing in funds/equities seem alot safer and more profitable. Each to his own, but I'm very happy to take discounts in both.
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jj
Member of DD Central
Jolly Jammy
Posts: 320
Likes: 358
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Post by jj on Mar 17, 2020 22:09:53 GMT
Maybe you guys need to slow down on the p2p investing? The environment just does not seem safe. Investing in funds/equities seem alot safer and more profitable. CP has quite alot of loans to fill in between now & end of Financial year.
It will be interesting to see how these go.
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Post by gravitykillz on Mar 17, 2020 22:20:44 GMT
Maybe you guys need to slow down on the p2p investing? The environment just does not seem safe. Investing in funds/equities seem alot safer and more profitable. CP has quite alot of loans to fill in between now & end of Financial year.
It will be interesting to see how these go.
I was expecting the last loan to take a lot longer to fill but filled very quickly possibly due to autoinvest. Crowdproperty does seem to defying the trend. And I'm sure covid has had some kind of impact on the platform. Will builders be able to complete the developments if the government forces everyone to isolate? Loans are likely to overrun possibly default.
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easylender
Member of DD Central
Posts: 248
Likes: 222
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Post by easylender on Nov 18, 2021 22:30:25 GMT
I still receive most of the emails from CP. Recently the 'Property Details Now Available' and 'Project Live at 10am' messages aren't arriving (not in spam). I do get the weekly email with the number of projects launching but that doesn't give the exact project names. The first I'm aware of project detail may well be after the auto-invest has pledged. Is anyone else losing messages? Edit :- One of the 'Project Live at 10am' has now turned up but was delayed for 90 minutes by infusionmail. No sign of the missing 'Property Details Now Available' which must have been sent yesterday. I have stopped receiving the 'Property Details Now Available' and 'Project Live at 10am' emails for the last week or so. Is it just me?
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Post by Ace on Nov 18, 2021 23:23:57 GMT
I still receive most of the emails from CP. Recently the 'Property Details Now Available' and 'Project Live at 10am' messages aren't arriving (not in spam). I do get the weekly email with the number of projects launching but that doesn't give the exact project names. The first I'm aware of project detail may well be after the auto-invest has pledged. Is anyone else losing messages? Edit :- One of the 'Project Live at 10am' has now turned up but was delayed for 90 minutes by infusionmail. No sign of the missing 'Property Details Now Available' which must have been sent yesterday. I have stopped receiving the 'Property Details Now Available' and 'Project Live at 10am' emails for the last week or so. Is it just me? I still receive them, including for this week's projects.
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Post by overthehill on Nov 19, 2021 9:01:42 GMT
I have stopped receiving the 'Property Details Now Available' and 'Project Live at 10am' emails for the last week or so. Is it just me? I still receive them, including for this week's projects.
I haven't had an email for a new project since 14th October. I get the other emails. This is what happens when a company grows faster than its support infrastructure, more focus on the revenue side of the business. A long shot but it might be intentional to target investors with cash in their account even though zero balance doesn't stop you investing with CP.
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markyg61
Member of DD Central
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Post by markyg61 on Nov 19, 2021 10:02:14 GMT
I too still receive all the emails.
Could it be your email settings ?
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morris
Member of DD Central
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Post by morris on Nov 19, 2021 14:36:29 GMT
I often find CP emails in spam. I try to teach gmail that these are important by ticking the arrow (which turns the arrow yellow).
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easylender
Member of DD Central
Posts: 248
Likes: 222
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Post by easylender on Nov 19, 2021 23:32:13 GMT
I haven't had an email for a new project since 14th October. I get the other emails. This is what happens when a company grows faster than its support infrastructure, more focus on the revenue side of the business. A long shot but it might be intentional to target investors with cash in their account even though zero balance doesn't stop you investing with CP.
Thanks overthehill, it's been since about mid October for me too. Not going into spam. Not any filter I've added. I use Yahoo mail and not knowingly changed anything for months.
I've messaged CP about this and Abby replied "I have looked into this with our marketing team, and we can see that you are receiving some emails but some are bouncing. This is something that is out of our control, so it could be worth looking into your email settings, and if there is an option to put info@crowdproperty.com into your white list/ not junk list you can try this. You could also check your spam to see if some emails are going there?". I'll add info@crowdproperty.com to my contacts and see if it's better next week.
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Post by overthehill on Nov 20, 2021 12:09:38 GMT
I haven't had an email for a new project since 14th October. I get the other emails. This is what happens when a company grows faster than its support infrastructure, more focus on the revenue side of the business. A long shot but it might be intentional to target investors with cash in their account even though zero balance doesn't stop you investing with CP.
Thanks overthehill , it's been since about mid October for me too. Not going into spam. Not any filter I've added. I use Yahoo mail and not knowingly changed anything for months.
I've messaged CP about this and Abby replied "I have looked into this with our marketing team, and we can see that you are receiving some emails but some are bouncing. This is something that is out of our control, so it could be worth looking into your email settings, and if there is an option to put info@crowdproperty.com into your white list/ not junk list you can try this. You could also check your spam to see if some emails are going there?". I'll add info@crowdproperty.com to my contacts and see if it's better next week.
I'm on Yahoo as well but I doubt that is the relevant, you could always change to another address temporarily and see what happens. Just changing the address may clear the issue.
If you send a test email to info@crowdproperty.com and get the automatic reply then the problem is at their end as this is the same address which is used to send out the property emails including the Saturday one. These emails have an unsubscribe option, if you hover over the link at the bottom it shows their email service which is where the problem is likely to be.
I can't find anything in my CP account to control email notifications so I'm not sure how you subscribe again if you ever did unsubscribe. You can't unsubscribe by mistake as it comes up with a new window.
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easylender
Member of DD Central
Posts: 248
Likes: 222
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Post by easylender on Nov 20, 2021 18:30:50 GMT
Thanks again overthehill. A test email to info@crowdpropery.com generated the automated reply, so no problems my end. I've asked Abby at CP to check if I've become unsubscribed.
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Post by overthehill on Nov 22, 2021 10:25:13 GMT
I can't rule out coincidence or CP doing something manually at their end after seeing multiple people with this issue but after sending a test email to info@crowdproperty.com and getting an automated reply, low and behold this morning I received a Preston Project Details email. I'm sure I'm already in that project but let's not go there right now! I'll report back if the emails stop again.
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