dave2
Member of DD Central
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Likes: 163
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Post by dave2 on Apr 22, 2020 19:04:48 GMT
The download csv for transactions is next to useless (as has been mentioned in previous posts). Why change the existing download, that was very useful when dropped into a spreadsheet. The new one has transaction detail and a date, that's it. Even the time which is shown on the screen doesn't appear on the download so you can't order the transactions unless you re-order them top to bottom. My current spreadsheets cover every transaction since May 2013 (when I first invested) and they have allowed me/my accountants to extract data as needed, the new download will stop all that.  Agreed. Are we really "live" with this garbage? Like duck , I store all my transactions in spreadsheets to enable analysis, consolidation, and cross reference. As detailed in my Earlier post, the new download transaction file is useless.
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rscal
Posts: 985
Likes: 537
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Post by rscal on Apr 22, 2020 20:10:16 GMT
Ooowwww!
(This is painful!)
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Post by Ton ⓉⓞⓃ on Apr 22, 2020 20:29:21 GMT
I'm trying to login, I've got to the 2FA popup but it doesn't seem to be sending any codes, Ive asked for it to be re-sent but nothing. This used to work for me on the old site. (I've not been able to login with the new site today). It now says I think it's been just two or three.
This issue is now sorted - it was to do with my phone not AC.
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Post by honda2ner on Apr 22, 2020 20:50:47 GMT
The AC website is a bit like Apollo 13, the list of what does work is a great deal shorter than the list of what doesn't.
Making changes because the world is experiencing the worst economic crisis in living memory I can support 100%.
Making changes to the website that are obviously detrimental (less data is always detrimental to real investors) and not testing it so it looks like a complete shambles in the middle of the worst economic crisis in living memory I can support 0%.
Chris, Stuart, HAVE YOU GONE COMPLETELY MAD? End this now.
Withdrawing to WiseAlpha until sanity returns.
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dead-money
Rocket to the Moon
Posts: 746
Likes: 654
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Post by dead-money on Apr 22, 2020 20:56:44 GMT
How do you see loans where you have no capital outstanding but are still owed interest? MLA and Black box accounts.
Currently can go back to the 'legacy' site; hopefully this won't be withdrawn until all the issues on the 'beta' site have been addressed.
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Post by Ace on Apr 22, 2020 21:20:28 GMT
1. If you sort the MLA by a column, then click on to a loan, then go back, the sorting is lost and reverts to default. On the old site your sorting was retained. Now takes one or two further clicks plus waiting time to get it back each time, depending on what order you want. for the hundreds of loans a typical MLA has, this is a lot of extra faffing.2. It would be good to be able to sort by the discount you have offered, and the discount others have offered. fix this chris, it's driving me mad.
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iren
Member of DD Central
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Post by iren on Apr 22, 2020 21:21:02 GMT
I don’t like this idea that we have until 29 April to go back to the old dashboard. Why is there a deadline? While the old dashboard is still running why shouldn’t any of us be able to access it as and when we wish?
Making a decision to use the old dashboard can’t be a viable long term option, as there will come a point where it is not given priority attention when any issue arises, a point when it doesn’t support full current functionality, and a point when it will no longer be supported at all.
Meanwhile, I’m betting that our illusory “choice” of switching to the new dashboard will eventually be used as an excuse, for why it is the fault of the investor and not of Assetz when the investor is unable to access some aspect of previous data or functionality.
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dead-money
Rocket to the Moon
Posts: 746
Likes: 654
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Post by dead-money on Apr 22, 2020 21:43:22 GMT
How do you see loans where you have no capital outstanding but are still owed interest? MLA and Black box accounts.
Currently can go back to the 'legacy' site; hopefully this won't be withdrawn until all the issues on the 'beta' site have been addressed.
Also PSA account shows no loans, even though amount outstanding for withdraw is not zero.
Seems any loans with a 'small' amount outstanding, (less than £1 maybe?), don't show; so again how to see these?
If AC feel these aren't worth reporting on then maybe they'd like to settle the outstanding amounts owed and truly close these 'legacy' accounts...
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Post by chris on Apr 22, 2020 21:53:04 GMT
The new dashboard has come about from a herculean effort by the developers to rebuild the entire thing from the ground up removing many of the hurdles developing the old dashboard brought. This will allow us to iterate much more quickly from here, bringing new features and improvements that we've long planned but never had the means to implement with all the other priorities we juggle as a team.
Being a completely new dashboard there will no doubt be a handful of gaps in functionality where the team have missed a nuance of a feature of the old site, and these will be addressed as we become aware of them. Numerous updates have been made already over the past few weeks based on the feedback gathered from our lenders.
New features and facilities are being worked on as well, to give lenders additional options and tools.
There are many reasons for the hard deadline on the old site. Maintaining two systems in parallel is hugely expensive and defeats the purpose of the new site, and there are new features being added in the next couple of weeks that will not work on the old dashboard. There is additional cost in hosting both solutions. Some old software libraries being used are reaching the end of their life. And so on.
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Post by jasonnewman on Apr 22, 2020 21:56:51 GMT
The new dashboard has come about from a herculean effort by the developers to rebuild the entire thing from the ground up removing many of the hurdles developing the old dashboard brought. This will allow us to iterate much more quickly from here, bringing new features and improvements that we've long planned but never had the means to implement with all the other priorities we juggle as a team. Being a completely new dashboard there will no doubt be a handful of gaps in functionality where the team have missed a nuance of a feature of the old site, and these will be addressed as we become aware of them. Numerous updates have been made already over the past few weeks based on the feedback gathered from our lenders. New features and facilities are being worked on as well, to give lenders additional options and tools. There are many reasons for the hard deadline on the old site. Maintaining two systems in parallel is hugely expensive and defeats the purpose of the new site, and there are new features being added in the next couple of weeks that will not work on the old dashboard. There is additional cost in hosting both solutions. Some old software libraries being used are reaching the end of their life. And so on. You should have just left it as it was......and focused your time and effort on letting investors withdraw their cash. chris stuartassetzcapital
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dead-money
Rocket to the Moon
Posts: 746
Likes: 654
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Post by dead-money on Apr 22, 2020 22:17:51 GMT
The new dashboard has come about from a herculean effort by the developers to rebuild the entire thing from the ground up removing many of the hurdles developing the old dashboard brought. This will allow us to iterate much more quickly from here, bringing new features and improvements that we've long planned but never had the means to implement with all the other priorities we juggle as a team. Being a completely new dashboard there will no doubt be a handful of gaps in functionality where the team have missed a nuance of a feature of the old site, and these will be addressed as we become aware of them. Numerous updates have been made already over the past few weeks based on the feedback gathered from our lenders. New features and facilities are being worked on as well, to give lenders additional options and tools. There are many reasons for the hard deadline on the old site. Maintaining two systems in parallel is hugely expensive and defeats the purpose of the new site, and there are new features being added in the next couple of weeks that will not work on the old dashboard. There is additional cost in hosting both solutions. Some old software libraries being used are reaching the end of their life. And so on.
Hmm, fixing the 2FA so it actually remembers trusted devices would be a good start. Peed of enough people the last time around !
Any forced loss of functionality or reduction of reporting and visibility is only going to be viewed negatively in these difficult times and provide fuel for the conspiracy theorists and tinfoil hat brigade.
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p2ploser
Member of DD Central
Posts: 163
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Post by p2ploser on Apr 22, 2020 22:26:57 GMT
The new dashboard has come about from a herculean effort by the developers to rebuild the entire thing from the ground up removing many of the hurdles developing the old dashboard brought. This will allow us to iterate much more quickly from here, bringing new features and improvements that we've long planned but never had the means to implement with all the other priorities we juggle as a team. Being a completely new dashboard there will no doubt be a handful of gaps in functionality where the team have missed a nuance of a feature of the old site, and these will be addressed as we become aware of them. Numerous updates have been made already over the past few weeks based on the feedback gathered from our lenders. New features and facilities are being worked on as well, to give lenders additional options and tools. There are many reasons for the hard deadline on the old site. Maintaining two systems in parallel is hugely expensive and defeats the purpose of the new site, and there are new features being added in the next couple of weeks that will not work on the old dashboard. There is additional cost in hosting both solutions. Some old software libraries being used are reaching the end of their life. And so on. I’m very supportive of change and accept it will take time to get used to the new site. That said, Some of the basic functionality mentioned in many of the posts in this thread haven’t been copied over to the new site, which is quite an oversight by the development team. People will always notice first what’s missing before they appreciate the improvements. If you lose people from the start it’s a long road back. Hopefully some of the basic functionality issues can be fixed quickly.
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Post by englebert69 on Apr 22, 2020 23:59:27 GMT
I do not like the way uninvested funds in MLA have been hidden away behind a ? To appear only as a tooltip and also not shown on withdrawal popup either. Invested and uninvested are clear and easy to find previousl dashboard.
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withnell
Member of DD Central
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Post by withnell on Apr 23, 2020 5:38:49 GMT
- 2FA remembering me is also a problem here
- When you make a bank account withdrawal request, it used to be nicely listed in the Bank screen - now it goes into the ether. Cash transactions shows "withdrawal" but if you have multiple linked accounts you can't check which one you selected
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lara
Posts: 345
Likes: 300
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Post by lara on Apr 23, 2020 5:57:40 GMT
On the multiple bank accounts point. I think it would be great if you could select the preferred account as a default rather than having to choose each time a withdrawal is made and risk forgetting to make the choice and it ending up not in the account you wanted it to.
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