vmail
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Post by vmail on Nov 27, 2014 21:04:26 GMT
Hi, I think since the new website changes I have not received any interest payments. Have all my investments gone bad?
An example is Yorkshire Leisure Business Loan had made a payment on 17th Nov but the statement says the last payment was 16th Oct. This means I may have lost out in being able to re invest?
Or am I not using the new website correctly?
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Post by batchoy on Nov 27, 2014 21:10:07 GMT
Where are you looking and how have you got your MLIA set with regard to repayments. If the MLIA is set to reinvest your payments will be in the MLIA statement, whereas if you have got the MLIA set to withdraw repayments then the payments will be in you CA statement, dumb I know and it is the subject of a formal complaint.
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oldgrumpy
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Post by oldgrumpy on Nov 27, 2014 21:11:06 GMT
vmail Have you tried Dashboard>> Manual Loans (grey bit)>> far right little three horizontal lines icon > transactions. They may all be in there. or they may be in your cash account Click Reports Tab then click cash account statement. My Yorkshire business interest payment came in to my ManualLoan IA at 08:23 on the 17 November.
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Post by chielamangus on Nov 28, 2014 8:35:11 GMT
Where are you looking and how have you got your MLIA set with regard to repayments. If the MLIA is set to reinvest your payments will be in the MLIA statement, whereas if you have got the MLIA set to withdraw repayments then the payments will be in you CA statement, dumb I know and it is the subject of a formal complaint. it seems perfectly logical to me. How do you think it should be done?
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Post by batchoy on Nov 28, 2014 9:25:13 GMT
Where are you looking and how have you got your MLIA set with regard to repayments. If the MLIA is set to reinvest your payments will be in the MLIA statement, whereas if you have got the MLIA set to withdraw repayments then the payments will be in you CA statement, dumb I know and it is the subject of a formal complaint. it seems perfectly logical to me. How do you think it should be done? There is nothing logical about it, if the CA, MLIA and GEIA are separate accounts then the statements for each account should standalone for transactions within the account and should marry together for inter-account transactions but at the moment depending on the settings on the MLIA they don't (I am currently testing the GEIA to see if it is equally as broken). If I put my accountants hat on and look at my MLIA statement I have cash transfers in from my CA which I have used to buy Loans which reside in my MLIA but they don't appear to have had any repayments or interest payments and there have definitely been no sales. Now if I look at my CA statement I have cash transfers from my CA to MLIA but I have repayments and interest payments from loans I have never purchased and sales of loans which I have never purchased nor given instructions to sell. What I should have is an MLIA statement that shows cash transfers in from my CA, Loan purchases, repayments with a corresponding cash transfers to my CA, interest payments with a corresponding cash transfers to my CA and loan sales with corresponding cash transfers to my CA. My CA statement should show a transfer to my MLIA followed by series of transfers in from my MLIA. The closest equivalent I can think of is if you have a current account and a credit card account with the same bank and because you have set up a DD to settle the creditcard account from the current account the bank puts all your credit card transactions on your current account statement and not on your creditcard statement but still takes a DD payment from your current account which it then shows on both the statements.
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Post by batchoy on Nov 28, 2014 9:51:43 GMT
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vmail
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Post by vmail on Nov 28, 2014 10:50:58 GMT
vmail Have you tried Dashboard>> Manual Loans (grey bit)>> far right little three horizontal lines icon > transactions. They may all be in there. or they may be in your cash account Click Reports Tab then click cash account statement. My Yorkshire business interest payment came in to my ManualLoan IA at 08:23 on the 17 November. Thanks Grumpy. Thats different. Is it automatically re investing? If so that's new 24th Nov 2014 at 11:01 Purchase loan part 2137458 (old id 1032819) for 3.41 GBP - principal 3.41, annualised rate 13.500, loan: Yorkshire Leisure Business Loan (66) £-3.41 23rd Nov 2014 at 06:21 Purchase loan part 2111229 (old id 2014234) for 1.84 GBP - principal 1.84, annualised rate 13.500, loan: Yorkshire Leisure Business Loan (66) £-1.84 23rd Nov 2014 at 05:40 Purchase loan part 2108922 (old id 2106111) for 1.14 GBP - principal 1.14, annualised rate 13.500, loan: Yorkshire Leisure Business Loan (66) £-1.14 23rd Nov 2014 at 05:39 Purchase loan part 2106098 (old id 2064662) for 1.00 GBP - principal 1.00, annualised rate 13.500, loan: Yorkshire Leisure Business Loan (66) £-1.00 20th Nov 2014 at 15:05 Purchase loan part 2008144 (old id 1908431) for 1.44 GBP - principal 1.44, annualised rate 13.500, loan: Yorkshire Leisure Business Loan (66) £-1.44 19th Nov 2014 at 00:15 Purchase loan part 1933202 (old id 1929471) for 3.25 GBP - principal 3.25, annualised rate 13.500, loan: Yorkshire Leisure Business Loan (66) £-3.25 18th Nov 2014 at 23:38 Purchase loan part 1923405 (old id 1897575) for 36.60 GBP - principal 36.60, annualised rate 13.500, loan: Yorkshire Leisure Business Loan (66) £-36.60
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oldgrumpy
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Post by oldgrumpy on Nov 28, 2014 10:58:36 GMT
Different indeed! Yes, in their wisdom, AC decided that if you had £xxx as your target before the new platform, they would transfer that instruction. Fair! BUT.... if you received £yy as a repayment, oh dear you would be £yy short of your target now.......... aaaaaaaaaaaarrgh!! better buy some to make up the shortfall ...so it does it to return your investment to £xxx ...... unless you disable the new manual investment target completely (and AC only allowed us to do that recently with seeming great reluctance). Sounds like you have been away for a month or so ....... read the forums if you have nothing better to do; you will not always be impressed.
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Post by chielamangus on Nov 28, 2014 11:46:27 GMT
it seems perfectly logical to me. How do you think it should be done? There is nothing logical about it, if the CA, MLIA and GEIA are separate accounts then the statements for each account should standalone for transactions within the account and should marry together for inter-account transactions but at the moment depending on the settings on the MLIA they don't (I am currently testing the GEIA to see if it is equally as broken). If I put my accountants hat on and look at my MLIA statement I have cash transfers in from my CA which I have used to buy Loans which reside in my MLIA but they don't appear to have had any repayments or interest payments and there have definitely been no sales. Now if I look at my CA statement I have cash transfers from my CA to MLIA but I have repayments and interest payments from loans I have never purchased and sales of loans which I have never purchased nor given instructions to sell. What I should have is an MLIA statement that shows cash transfers in from my CA, Loan purchases, repayments with a corresponding cash transfers to my CA, interest payments with a corresponding cash transfers to my CA and loan sales with corresponding cash transfers to my CA. My CA statement should show a transfer to my MLIA followed by series of transfers in from my MLIA. The closest equivalent I can think of is if you have a current account and a credit card account with the same bank and because you have set up a DD to settle the creditcard account from the current account the bank puts all your credit card transactions on your current account statement and not on your creditcard statement but still takes a DD payment from your current account which it then shows on both the statements. Of course, if there is a debit on the MIA then there should be an equivalent credit amount on the CA, but I thought the question was where was the money. And it's in the CA.
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Post by jevans4949 on Nov 28, 2014 15:27:08 GMT
Manual Investment is a misnomer! I spent a tedious half-hour last night disabling the targets on ALL my investments. Having repaid me the bulk of the B****n loan, the wonderful new system went and bought a whole load of the remainder on the aftermarket.
I don't understand the logic. I wouldn't want to dump my "gone-wrong" investment on somebody else if I could avoid it, but I certainly don't want to buy up a whole lot more!
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pikestaff
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Post by pikestaff on Nov 28, 2014 17:27:44 GMT
Where are you looking and how have you got your MLIA set with regard to repayments. If the MLIA is set to reinvest your payments will be in the MLIA statement, whereas if you have got the MLIA set to withdraw repayments then the payments will be in you CA statement, dumb I know and it is the subject of a formal complaint. it seems perfectly logical to me. How do you think it should be done? I understand batchoy's objection. He wants the website to give us proper double entry bookkeeping. I'm a retired accountant and I'd be happy with that. But they have taken the decision, which I think is perfectly reasonable given that most lenders will not be accountants, to simplify the presentation so that lenders only see one entry for the cash movement.
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Post by batchoy on Nov 28, 2014 17:46:18 GMT
it seems perfectly logical to me. How do you think it should be done? I understand batchoy's objection. He wants the website to give us proper double entry bookkeeping. I'm a retired accountant and I'd be happy with that. But they have taken the decision, which I think is perfectly reasonable given that most lenders will not be accountants, to simplify the presentation so that lenders only see one entry for the cash movement. The problems, as others have now discovered, is that if you don't have proper double entry statements that are capable of standing alone (as you do from other financial institutions) and you have both your GEIA and MLIA set to withdraw you do not know where you repayments, interest payments and sales originate unless you spend spend serious amounts of time matching transaction numbers because everything is lumped into the CA statement. This can only get worse as more account types come along.
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mikes1531
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Post by mikes1531 on Nov 28, 2014 18:58:42 GMT
But they have taken the decision, which I think is perfectly reasonable given that most lenders will not be accountants, to simplify the presentation so that lenders only see one entry for the cash movement. I would have thought that a non-accountant with a MLIA set to withdraw repayments would be very confused by a MLIA balance that kept dropping without their MLIA statement showing any transactions at all. Either these are separate accounts, or they're not. If they are, each statement should stand on its own as a record of that account's activities. If they're not, then AC shouldn't be providing separate statements, and all activity should be shown on a single statement with each item identified as to which 'account' it relates to.
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sl75
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Post by sl75 on Nov 28, 2014 19:39:37 GMT
I would have thought that a non-accountant with a MLIA set to withdraw repayments would be very confused by a MLIA balance that kept dropping without their MLIA statement showing any transactions at all. Either these are separate accounts, or they're not. If they are, each statement should stand on its own as a record of that account's activities. If they're not, then AC shouldn't be providing separate statements, and all activity should be shown on a single statement with each item identified as to which 'account' it relates to. The trouble seems to me that "the MLIA" is really two accounts - "MLIA Awaiting Investment" (the uninvested cash) and "MLIA Currently Invested" (the actual loans). At present, a statement can only be generated for the former.
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Post by batchoy on Nov 28, 2014 19:52:00 GMT
I would have thought that a non-accountant with a MLIA set to withdraw repayments would be very confused by a MLIA balance that kept dropping without their MLIA statement showing any transactions at all. Either these are separate accounts, or they're not. If they are, each statement should stand on its own as a record of that account's activities. If they're not, then AC shouldn't be providing separate statements, and all activity should be shown on a single statement with each item identified as to which 'account' it relates to. The trouble seems to me that "the MLIA" is really two accounts - "MLIA Awaiting Investment" (the uninvested cash) and "MLIA Currently Invested" (the actual loans). At present, a statement can only be generated for the former. I don't get that and you may be missing the issue if you don't have a GEIA and you don't have the MLIA and GEIA accounts set to Withdraw.
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