sd2
Member of DD Central
Posts: 621
Likes: 224
|
Post by sd2 on Apr 24, 2020 22:03:15 GMT
This is the email I received today reference a sale on the 18/04
"Hi ...
I am reaching out to you from the Investor Relations team here at Kuflink in regards to your recent withdrawal on your account.
I can see that you are now selling some of your investments on our Secondary Market. I would firstly like to know if there was a reason behind your decision to not re-invest these funds on our platform, or if there was anything I can help with at all?
Due to you topped up via our debit card system, in order for us to process your withdrawal back to you in line with Anti Money Laundering checks that have been triggered, we do need to see sight of the transaction that came into Kuflink on the 13th November 2019.
Please send this proof of transaction via the form of a bank statement, including your full name and clearly showing your bank details. Once received, we can then process the funds back to you via bank transfer. If your top up was from a different account than what we have, we do also need to see site of a bank statement linking to your registered account with us.
Please note, we will not process your withdrawal until I have heard back from you therefore I shall await your response. If you would prefer to liaise on the phone initially please feel free to call on the number below!"
They owe me money from the sale of a loan on the 18/04/2020 and have refused to pay it into the only bank account I have ever used with them. All other payments to this bank account went through no problems. I am not selling anything on the secondary market as that's the last investment I have in kufflink. No other peer to peer has done this.
Anyone else had this. "Anti Money Laundering checks that have been triggered" because you have used a debit card. To me appears to be trying to make it hard to remove your money ie just away of trying to force me to reinvest. I will definitely not be reinvesting a penny with them.
|
|
jnm21
Posts: 441 
Likes: 167
|
Post by jnm21 on Apr 24, 2020 23:50:57 GMT
Have they said how they want them sent - I sincerely hope it is not by email (they need to research data protection laws if that is the case).
Also the language in the email is questionable - wouldn't make me want to invest.
Good luck.
|
|
benaj
Member of DD Central
N/A
Posts: 5,591
Likes: 1,735
|
Post by benaj on Apr 25, 2020 2:40:27 GMT
sd2, it’s a standard procedure for Kuflink. p2pindependentforum.com/post/374914Other investors and myself have been asked to providing documents related debit card transactions for AML checks.
|
|
sd2
Member of DD Central
Posts: 621
Likes: 224
|
Post by sd2 on Apr 25, 2020 7:10:14 GMT
Have they said how they want them sent - I sincerely hope it is not by email (they need to research data protection laws if that is the case). Also the language in the email is questionable - wouldn't make me want to invest. Good luck. To put it mildly the language is questionable. Didn't like it all. I would have left my account open and possibly invested again. Not now. They didn't say how they want it sent, probably because they want me to ring them so can they can hassle me into reinvesting. Stuff them
|
|
sd2
Member of DD Central
Posts: 621
Likes: 224
|
Post by sd2 on Apr 25, 2020 7:12:14 GMT
sd2, it’s a standard procedure for Kuflink. p2pindependentforum.com/post/374914Other investors and myself have been asked to providing documents related debit card transactions for AML checks. Hi how did you supply it? I think some banks charge for a bank statement.
|
|
sd2
Member of DD Central
Posts: 621
Likes: 224
|
Post by sd2 on Apr 25, 2020 7:14:04 GMT
How come no other p2p has asked for this?
Everything that's gone into ratesetter was by debit card??
|
|
shimself
Member of DD Central
Posts: 2,563
Likes: 1,171
|
Post by shimself on Apr 25, 2020 8:29:17 GMT
Have they said how they want them sent - I sincerely hope it is not by email (they need to research data protection laws if that is the case). Also the language in the email is questionable - wouldn't make me want to invest. Good luck. Why on earth NOT by email? Doubly so under present circs.
|
|
|
|
Post by uksoul on Apr 25, 2020 8:58:46 GMT
Have they said how they want them sent - I sincerely hope it is not by email (they need to research data protection laws if that is the case). Also the language in the email is questionable - wouldn't make me want to invest. Good luck. To put it mildly the language is questionable. Didn't like it all. I would have left my account open and possibly invested again. Not now. They didn't say how they want it sent, probably because they want me to ring them so can they can hassle me into reinvesting. Stuff them I received the exact email last month when a reserved loan was cancelled by Kufflink and i decided to withdraw the money. I was taken aback by the email as well. I supplied copies of the transactions from my online bank account which was acceptable. You can take screenshots of the transactions and send them via email as well. If you pay into your wallet via your bank account they do not request this procedure. Im shocked they asking for evidence from 2019, mine was from early this year. It does seem questionable along with the 5 days it takes for withdrawals to transfer to your bank account which they are earning interest on for the 5 days. I have no other platform requesting such evidence or taking 5 days to transfer money to a bank account. That length of time was in the 80s-90s..
|
|
benaj
Member of DD Central
N/A
Posts: 5,591
Likes: 1,735
|
Post by benaj on Apr 25, 2020 9:19:17 GMT
sd2, it’s a standard procedure for Kuflink. p2pindependentforum.com/post/374914Other investors and myself have been asked to providing documents related debit card transactions for AML checks. Hi how did you supply it? I think some banks charge for a bank statement. I provided a statement from the debit card issuer. Just an electronic document, didn't cost me a penny requesting one.
|
|
benaj
Member of DD Central
N/A
Posts: 5,591
Likes: 1,735
|
Post by benaj on Apr 25, 2020 9:22:31 GMT
How come no other p2p has asked for this? Everything that's gone into ratesetter was by debit card?? GS asked for documents for AML checks when withdrawing money deposited from a different bank account prior the covid-19 outbreak.
|
|
jnm21
Posts: 441
Likes: 167
|
Post by jnm21 on Apr 25, 2020 10:38:28 GMT
Have they said how they want them sent - I sincerely hope it is not by email (they need to research data protection laws if that is the case). Also the language in the email is questionable - wouldn't make me want to invest. Good luck. Why on earth NOT by email? Doubly so under present circs. Would you put your bank statement with your address on a postcard? No? Thought not - don't put it in an email then! EDIT: One of many resources you would do well to read on the topic www.itservices.manchester.ac.uk/email/staffemail/safe/confidential/As for your tone...
|
|
sd2
Member of DD Central
Posts: 621
Likes: 224
|
Post by sd2 on Apr 25, 2020 13:18:30 GMT
Hi how did you supply it? I think some banks charge for a bank statement. I provided a statement from the debit card issuer. Just an electronic document, didn't cost me a penny requesting one. Was this for kuflink. I have asked them but she has replied with an automatic reply saying she is out of office till Thursday. Thanks
|
|
benaj
Member of DD Central
N/A
Posts: 5,591
Likes: 1,735
|
Post by benaj on Apr 25, 2020 13:43:02 GMT
sd2 , Kuflink accepted my online statements, paid out afterwards. I had to submit more than one statements due to the complex nature of the "debit" card I used.
|
|
shimself
Member of DD Central
Posts: 2,563
Likes: 1,171
|
Post by shimself on Apr 25, 2020 16:25:00 GMT
I've sent banks statements and so on by email many times. Sometimes by post if they insist. I have in the past given many cheques, which of course contain my name and bank details,to all manner of people. I think most of the recipients who see this info are far better placed to take advantage of it than are the people who work for the post office.
I've read the preachy page. It's brief thank heavens, but try this "important emails should be filed in the same way that important letters or Word documents would be, rather than being kept in the email system." Um, file emails outside of the email system. For heaven's sake. Does this mean print them and file the paper?
I think this is all scare with little reality. Do you have any examples?
|
|
|
|
Post by gravitykillz on Apr 27, 2020 5:40:52 GMT
This is common. I got one a few months back. Just send them statement showing the money which was deposited. Anti laundering regulations this is.
|
|
