jlend
Member of DD Central
Posts: 1,840
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Post by jlend on Nov 3, 2020 14:33:03 GMT
stuartassetzcapital I assume AC have no plans to furlough staff again with CBIL up and running?
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iRobot
Member of DD Central
Posts: 1,680
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Post by iRobot on Nov 13, 2020 19:42:03 GMT
(This seemed as good a place as any for this, happy for it to be moved though.)Received an email this evening requesting participation in a CV-19 performance related Survey. Thought I'd point out that the survey isn't anonymous. (Not that it altered any of my responses.) SophieAssetz ( chris / stuartassetzcapital ) -- might be an idea to forewarn participants in future emails.
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Post by SophieAssetz on Nov 14, 2020 11:25:20 GMT
(This seemed as good a place as any for this, happy for it to be moved though.)Received an email this evening requesting participation in a CV-19 performance related Survey. Thought I'd point out that the survey isn't anonymous. (Not that it altered any of my responses.) SophieAssetz ( chris / stuartassetzcapital ) -- might be an idea to forewarn participants in future emails. Hi iRobot, As we're offering the chance to win a £250 Amazon voucher, we need to be able to identify all entrants and ensure they have completed the survey in order to randomly select a winner. However, I do take your point and we will make this clearer in future surveys - so thanks for flagging! Also, thank you for taking the time to fill out the survey Sophie
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Post by Harland Kearney on Nov 14, 2020 14:28:42 GMT
(This seemed as good a place as any for this, happy for it to be moved though.)Received an email this evening requesting participation in a CV-19 performance related Survey. Thought I'd point out that the survey isn't anonymous. (Not that it altered any of my responses.) SophieAssetz ( chris / stuartassetzcapital ) -- might be an idea to forewarn participants in future emails. Hi iRobot, As we're offering the chance to win a £250 Amazon voucher, we need to be able to identify all entrants and ensure they have completed the survey in order to randomly select a winner. However, I do take your point and we will make this clearer in future surveys - so thanks for flagging! Also, thank you for taking the time to fill out the survey Sophie How can we take part in this survey, I didn't receive a email for it? Thanks!
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dead-money
Rocket to the Moon
Posts: 746
Likes: 654
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Post by dead-money on Nov 14, 2020 14:37:29 GMT
Hi iRobot, As we're offering the chance to win a £250 Amazon voucher, we need to be able to identify all entrants and ensure they have completed the survey in order to randomly select a winner. However, I do take your point and we will make this clearer in future surveys - so thanks for flagging! Also, thank you for taking the time to fill out the survey Sophie How can we take part in this survey, I didn't receive a email for it? Thanks! Did you opt out of AC marketing emails perchance?
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Post by SophieAssetz on Nov 14, 2020 14:41:20 GMT
Hi iRobot, As we're offering the chance to win a £250 Amazon voucher, we need to be able to identify all entrants and ensure they have completed the survey in order to randomly select a winner. However, I do take your point and we will make this clearer in future surveys - so thanks for flagging! Also, thank you for taking the time to fill out the survey Sophie How can we take part in this survey, I didn't receive a email for it? Thanks! Hi, We send these surveys via Survey Monkey which can sometimes end up in your junk folder. If it's not in there please drop an email to enquiries@assetzcapital.co.uk and we'll issue you a survey on Monday. Sophie
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dead-money
Rocket to the Moon
Posts: 746
Likes: 654
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Post by dead-money on Nov 14, 2020 14:51:11 GMT
SophieAssetz FYI, the communication preferences section of the customer profiles on the AC website has been broken since the last website revamp. It's impossible to change and save the sliders to opt in or out of the various email types. chris
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dave4
Member of DD Central
Cynical is a hobby not a lifestyle
Posts: 1,056
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Post by dave4 on Nov 14, 2020 15:06:13 GMT
Found mine in the spam, let the surveying commence
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Post by SophieAssetz on Nov 14, 2020 15:27:13 GMT
SophieAssetz FYI, the communication preferences section of the customer profiles on the AC website has been broken since the last website revamp. It's impossible to change and save the sliders to opt in or out of the various email types. chris Hi.. I've just logged into my account to test and it seemed to work fine for me. I'll flag it with our Tech guys on Monday, but it would be helpful if you can email enquiries@assetzcapital.co.uk so we can investigate why it's not working on your account. Sophie
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blender
Member of DD Central
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Post by blender on Nov 14, 2020 16:06:41 GMT
'As a valued investor, we want to take this opportunity to get your thoughts and feedback'
My bold. I you have not received one you might guess why not.
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Post by Badly Drawn Stickman on Nov 14, 2020 18:14:21 GMT
(This seemed as good a place as any for this, happy for it to be moved though.)Received an email this evening requesting participation in a CV-19 performance related Survey. Thought I'd point out that the survey isn't anonymous. (Not that it altered any of my responses.) SophieAssetz ( chris / stuartassetzcapital ) -- might be an idea to forewarn participants in future emails. Hi iRobot, As we're offering the chance to win a £250 Amazon voucher, we need to be able to identify all entrants and ensure they have completed the survey in order to randomly select a winner. However, I do take your point and we will make this clearer in future surveys - so thanks for flagging! Also, thank you for taking the time to fill out the survey Sophie I would like to get it on record that should I not be 'randomly selected' clearly widespread corruption will have taken place. I have a team of lawyers on standby.
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iRobot
Member of DD Central
Posts: 1,680
Likes: 2,477
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Post by iRobot on Dec 18, 2020 15:32:27 GMT
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ashtondav
Member of DD Central
Posts: 1,814
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Post by ashtondav on Dec 18, 2020 16:17:52 GMT
Much as expected. As the economy returns to “normal” so will AC. Thanks for the vid.
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rscal
Posts: 985
Likes: 537
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Post by rscal on Dec 18, 2020 16:50:43 GMT
"we are working to have a staged reduction in the temporary lender fee over a period of four months, starting in February we'll reduce it by 25%, 50% in March, 75% in April and 100% reduction down to zero again in May onwards." [Stuart Law, AC]
Finger crossed.
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dead-money
Rocket to the Moon
Posts: 746
Likes: 654
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Post by dead-money on Dec 18, 2020 17:26:24 GMT
Also from the chimp email: [Stuart Law, AC]
"there has been almost a three-fold increase in the amount of cash that we ringfenced recently to protect your loans, up from £2.4 million earlier in the year to £6.2 million now"
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