ceejay
Posts: 975 
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Post by ceejay on May 5, 2021 17:25:31 GMT
I just released £150 from my AA by request. I noted the times and it took '6 minutes'. So will I get charged anything for that?
[It would equal '0.00642p' according to my figures]
Did you allow for the interest you earned in those same six minutes?
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dave2
Member of DD Central
Posts: 177
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Post by dave2 on May 5, 2021 17:26:05 GMT
I just released £150 from my AA by request. I noted the times and it took '6 minutes'. So will I get charged anything for that?
[It would equal '0.00642p' according to my figures]
Does it get rounded up to the closest penny? 
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Post by chris on May 5, 2021 21:40:32 GMT
I just released £150 from my AA by request. I noted the times and it took '6 minutes'. So will I get charged anything for that?
[It would equal '0.00642p' according to my figures]
Worth reading the website description of the fee again. If withdrawal requests are being serviced within 1 working day then for the purposes of the fee the site is in normal market conditions and the fee is not charged. It is only when withdrawal requests are not being serviced within 1 working day that the fee applies.
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Post by Badly Drawn Stickman on May 5, 2021 21:50:03 GMT
I just released £150 from my AA by request. I noted the times and it took '6 minutes'. So will I get charged anything for that?
[It would equal '0.00642p' according to my figures]
Worth reading the website description of the fee again. If withdrawal requests are being serviced within 1 working day then for the purposes of the fee the site is in normal market conditions and the fee is not charged. It is only when withdrawal requests are not being serviced within 1 working day that the fee applies. I have not been paying much attention to this aspect not currently planning to use it. Presumably there is somewhere on the site that indicates the current status? Sound rather like a game of pin the tail on the donkey otherwise
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ceejay
Posts: 975
Likes: 1,149
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Post by ceejay on May 5, 2021 21:57:34 GMT
Worth reading the website description of the fee again. If withdrawal requests are being serviced within 1 working day then for the purposes of the fee the site is in normal market conditions and the fee is not charged. It is only when withdrawal requests are not being serviced within 1 working day that the fee applies. I have not been paying much attention to this aspect not currently planning to use it. Presumably there is somewhere on the site that indicates the current status? Sound rather like a game of pin the tail on the donkey otherwise Hmm. I think you might be asking a bit much here. Let's say things are running smoothly, with withdrawals taking no more than a few hours, and it's been like this for days. The site, as per your request, says "things are normal and we're not charging at the moment". So you put in a withdrawal request, little realising that in the few minutes beforehand everyone else did the same. Your request is now going to take days or longer, and the charge is on. So now what are you going to say?
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 11,329
Likes: 11,548
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Post by ilmoro on May 5, 2021 22:12:38 GMT
Worth reading the website description of the fee again. If withdrawal requests are being serviced within 1 working day then for the purposes of the fee the site is in normal market conditions and the fee is not charged. It is only when withdrawal requests are not being serviced within 1 working day that the fee applies. I have not been paying much attention to this aspect not currently planning to use it. Presumably there is somewhere on the site that indicates the current status? Sound rather like a game of pin the tail on the donkey otherwise You mean apart from the big banner at the top of every page saying the exact opposite. The AA MOL status doesnt seem to be functioning yet, despite it supposedly supposed to be active by the end of last month (at least on the MOL page)
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 11,329
Likes: 11,548
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Post by ilmoro on May 5, 2021 22:15:52 GMT
I have not been paying much attention to this aspect not currently planning to use it. Presumably there is somewhere on the site that indicates the current status? Sound rather like a game of pin the tail on the donkey otherwise Hmm. I think you might be asking a bit much here. Let's say things are running smoothly, with withdrawals taking no more than a few hours, and it's been like this for days. The site, as per your request, says "things are normal and we're not charging at the moment". So you put in a withdrawal request, little realising that in the few minutes beforehand everyone else did the same. Your request is now going to take days or longer, and the charge is on. So now what are you going to say? Easily solved. Show the queue 
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rscal
Posts: 985
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Post by rscal on May 6, 2021 9:37:06 GMT
Thanks for the clarification chris |
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Post by Badly Drawn Stickman on May 6, 2021 10:21:37 GMT
I have not been paying much attention to this aspect not currently planning to use it. Presumably there is somewhere on the site that indicates the current status? Sound rather like a game of pin the tail on the donkey otherwise Hmm. I think you might be asking a bit much here. Let's say things are running smoothly, with withdrawals taking no more than a few hours, and it's been like this for days. The site, as per your request, says "things are normal and we're not charging at the moment". So you put in a withdrawal request, little realising that in the few minutes beforehand everyone else did the same. Your request is now going to take days or longer, and the charge is on. So now what are you going to say? Maybe the question reads more demanding than the inquiring attitude it was asked in. Not knowing if you were going to be charged a fee or not seems a curious way to do business. In a World where we had progressed past chiseling words on rocks, something indicating if times that day are 'normal' or not when making a request to withdraw seems remarkably modest request wise.
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warn
Member of DD Central
Curmudgeon
Posts: 637
Likes: 658
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Post by warn on May 7, 2021 9:16:22 GMT
I just released £150 from my AA by request. I noted the times and it took '6 minutes'. So will I get charged anything for that?
[It would equal '0.00642p' according to my figures]
Worth reading the website description of the fee again. If withdrawal requests are being serviced within 1 working day then for the purposes of the fee the site is in normal market conditions and the fee is not charged. It is only when withdrawal requests are not being serviced within 1 working day that the fee applies. , could you confirm the granularity of this? For example, if I make a withdrawal request at 9pm on Monday, and it's serviced at 8pm on Tuesday, is that 1 working day? What if it's serviced at 10pm on Tuesday?
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Post by chris on May 7, 2021 9:18:00 GMT
Worth reading the website description of the fee again. If withdrawal requests are being serviced within 1 working day then for the purposes of the fee the site is in normal market conditions and the fee is not charged. It is only when withdrawal requests are not being serviced within 1 working day that the fee applies. , could you confirm the granularity of this? For example, if I make a withdrawal request at 9pm on Monday, and it's serviced at 8pm on Tuesday, is that 1 working day? Yes, that's one working day
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