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Post by vonasi on Nov 2, 2021 11:24:17 GMT
Is anyone else having issues with deleting orders in their ML account?
It is as if there is a delay from clicking delete to it being recognised that that has happened. Sometimes refreshing the page works and the deleted order is no longer shown and on other occasions refreshing makes no difference and the order is still shown as active - even after several refreshes or further clicks of the 'x'. Often I have to revert back to the list of loans page and try to delete it with the '-' button there - but even using this method often the order is still shown after supposedly deleting it. It seems pretty random - sometimes you can get several orders in a row that fail to delete immediately and drive you to despair trying every possible method to delete the order and then other times there is no issue and the order is immediately deleted. This all makes updating orders a right royal pain in the a**e sometimes!
Anyone else having the issue?
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dave4
Member of DD Central
Cynical is a hobby not a lifestyle
Posts: 998
Likes: 569
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Post by dave4 on Nov 2, 2021 11:26:36 GMT
yes, its a repeating issue for me. More so last few days
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Post by vonasi on Nov 2, 2021 11:51:59 GMT
Not just me then. It is driving me insane!
I had considered using the chat facility to report it but whenever I have done this before I just get the standard 'We are aware of the issue and it will be fixed in the next platform update'... and then nothing changes for ages. To give AC credit the issue is usually fixed - eventually... but in the meantime I have torn all my hair out and beaten my laptop to a pulp!
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rscal
Posts: 905
Likes: 497
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Post by rscal on Nov 2, 2021 14:33:43 GMT
..and where is my 'FIX' button - the one that restores all the MS values to pre-covid levels? (Presumably that's a lower priority still than the much needed 'REVERSE[outta my way, rednecks!]BREXIT' feature from 2016?)
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 10,840
Likes: 11,068
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Post by ilmoro on Nov 2, 2021 21:29:54 GMT
chris care to comment on this - save vonasi's hair and keyboard? It was flagged via the beta board ... though that seems to be defunct without many of the outstanding features still pending ... and was fixed but seems it is bust again Seems to a general issue with AC at the moment, too many little things, IT bugs, sloppiness in updates/docs/loan particulars, failure to call off retained interest on time. Not sure we can use the Covid excuse anymore. Whoever inherited Andrew Holgate's big boots probably needs to get them out of the cupboard
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Post by chris on Nov 4, 2021 11:11:53 GMT
Thanks all, tech team is aware of this issue and it's being worked on today. Hopefully fixed either today or tomorrow. I'll let you know once the fix is live.
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Post by chris on Nov 4, 2021 16:44:45 GMT
A fix has been put live. We're monitoring the performance but let me know if you have any further issues.
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Post by vonasi on Nov 9, 2021 14:42:44 GMT
Thank you for fixing this.
Today I was able to update my MLA orders with absolutely no problems when deleting orders. There was not one single moment where my laptop or hair was in any danger!
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