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Post by Ace on Nov 12, 2021 11:58:43 GMT
The Pending Transactions tab on the Wallet Transfer page is a feature that I've not noticed before. Strangely, it seems to be a list of attempted transactions that have failed, rather than a list of expected upcoming transactions. And, worryingly, it seems to contain many interest payments that still haven't been paid! It also contains many failed attempts to transfer funds between wallets that later succeeded. The purpose and expected content of this page really needs to be made clear. A summary of the currently outstanding (late) interests payments would be a nice to have. And shouldn't there be some info messages sent if interest payments are late by more than a certain number of days, with an indication of how its being addressed? Tagging CrowdProperty Representative for comment, not that they seem to bother to reply on here any more.
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sussexpeer
Member of DD Central
If you don't make a plan, you'll end up where you're headed.
Posts: 65
Likes: 53
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Post by sussexpeer on Nov 12, 2021 12:22:14 GMT
Good spot Ace.
I have several interest payments and pledged funds apparently "pending".
I've written to CP and I'll let you know their response.
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markyg61
Member of DD Central
Posts: 336
Likes: 236
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Post by markyg61 on Nov 12, 2021 12:23:14 GMT
yep, me too. 4x interest payments pending from 6/11/21
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Post by Ace on Nov 12, 2021 12:29:10 GMT
I have 20 late (missing) interest payments ranging between 8th Oct and 9th Nov.
Beware, the items in the list are not in strict date order.
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Post by Mr Baggy on Nov 12, 2021 15:28:01 GMT
hi how do you navigate to the wallet transfer page
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Post by Ace on Nov 12, 2021 15:34:20 GMT
hi how do you navigate to the wallet transfer page It's a button on the left hand side of the dashboard.
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Post by Mr Baggy on Nov 12, 2021 16:12:24 GMT
Sorry Ace there's no button on the left of my dashboard saying wallet transfer...is this a ISA related thing...
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ton27
Member of DD Central
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Post by ton27 on Nov 12, 2021 16:46:02 GMT
There is no button on mine either - and I do not have an ISA
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markyg61
Member of DD Central
Posts: 336
Likes: 236
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Post by markyg61 on Nov 12, 2021 17:00:12 GMT
Do you see a Menu across the top ?
Dashboard Standard IFISA Transfers & Withdrawals Personal Details Inbox Logout
go into Transfers & Withdrawals, select blue "Transfers" button
then half way down in the middle there's a link "Pending Transactions"
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Post by Ace on Nov 12, 2021 17:30:24 GMT
Sorry Ace there's no button on the left of my dashboard saying wallet transfer...is this a ISA related thing... When I select the "DASHBOARD" under "YOUR ACCOUNT there are a series of buttons on the left. "WALLET TRANSFER" is the second button for me, sandwiched between the red "TRANSFER IN ISA" and the green "DOWNLOAD OUR LENDER GUIDE" Buttons.
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Post by Ace on Nov 12, 2021 17:39:28 GMT
Another 11 entries for failed interest payments from 5 different projects have been added to the list with today's date. Again, some are at the top of the list and some are hidden further down!
EDIT: They are probably fresh attempts to pay previous missed payments as the total number is still 20.
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liso
Member of DD Central
Posts: 387
Likes: 394
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Post by liso on Nov 12, 2021 17:58:17 GMT
Sorry Ace there's no button on the left of my dashboard saying wallet transfer...is this a ISA related thing... When I select the "DASHBOARD" under "YOUR ACCOUNT there are a series of buttons on the left. "WALLET TRANSFER" is the second button for me, sandwiched between the red "TRANSFER IN ISA" and the green "DOWNLOAD OUR LENDER GUIDE" Buttons. Nope, no button for me either, no "wallet transfer", and I have no ISA. Must be a different layout if you do/don't have an ISA.
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eeyore
Member of DD Central
Posts: 739
Likes: 729
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Post by eeyore on Nov 12, 2021 18:25:42 GMT
Sorry Ace there's no button on the left of my dashboard saying wallet transfer...is this a ISA related thing... When I select the "DASHBOARD" under "YOUR ACCOUNT there are a series of buttons on the left. "WALLET TRANSFER" is the second button for me, sandwiched between the red "TRANSFER IN ISA" and the green "DOWNLOAD OUR LENDER GUIDE" Buttons. No such buttons visible in either my or my partner's account. Neither of us has an ISA account.
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Post by Ace on Nov 12, 2021 18:37:55 GMT
Fair enough. It seems that the wallet transfer button is only available for accounts with ISAs. It seems a bit odd that only those with ISA accounts can see "pending transactions", especially as many entries in my list relate to non-ISA transactions. Also the Wallet Transfer page can be used to easily transfer funds between the Standard manual invest wallet and Standard autoinvest wallet. Tagging CrowdProperty Representative again.
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archie
Posts: 1,836
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Post by archie on Nov 12, 2021 18:42:32 GMT
Fair enough. It seems that the wallet transfer button is only available for accounts with ISAs. It seems a bit odd that only those with ISA accounts can see "pending transactions", especially as many entries in my list relate to non-ISA transactions. Also the Wallet Transfer page can be used to easily transfer funds between the Standard manual invest wallet and Standard autoinvest wallet. Tagging CrowdProperty Representative again. I have an ISA and can see the buttons.
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