dh1
Member of DD Central
Posts: 373 
Likes: 383
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Post by dh1 on Jan 6, 2023 19:02:31 GMT
Ace - I've just logged in - there was a delay in clicking the logon button until the username/password dialogue showed up. That actually happens quite a lot. I'm using Firefox - are you trying different browsers?
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Post by Ace on Jan 6, 2023 19:05:38 GMT
Ace - I've just logged in - there was a delay in clicking the logon button until the username/password dialogue showed up. That actually happens quite a lot. I'm using Firefox - are you trying different browsers? Yes, I've tried Google and Samsung browsers.
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Post by Ace on Jan 6, 2023 19:11:46 GMT
I've tried resting the password, but still can't login. Have emailed SoMo for help.
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Post by davefoz on Jan 7, 2023 6:57:55 GMT
I can’t log in either reset password used 2 devices
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Greenwood2
Member of DD Central
Posts: 4,243
Likes: 2,686
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Post by Greenwood2 on Jan 7, 2023 7:27:58 GMT
Still working for me this morning on Chrome.
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tomp
Member of DD Central
Posts: 144
Likes: 75
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Post by tomp on Jan 7, 2023 9:42:27 GMT
Works fine here
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Post by davefoz on Jan 8, 2023 18:10:10 GMT
I think they’ve sorted it
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Post by Ace on Jan 8, 2023 18:18:22 GMT
Yes, works for me now. I did receive an email this afternoon to say they'd fixed it.
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dh1
Member of DD Central
Posts: 373
Likes: 383
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Post by dh1 on Jan 8, 2023 20:36:41 GMT
Err - Ace - I suspect you are using mobile(?) devices running Android - in effect you are using the same browser, supplied by Google/Samsung - probably Chrome derived. Always useful to have access to another browser altogether in case something breaks. Lots out there - I mainly use Firefox but there's always Microsoft Edge (which I don't like and it also uses bits of Google Chrome) or the more estoteric like Opera. Don't you just love tech? |
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Post by Ace on Jan 8, 2023 21:20:21 GMT
Err - Ace - I suspect you are using mobile(?) devices running Android - in effect you are using the same browser, supplied by Google/Samsung - probably Chrome derived. Always useful to have access to another browser altogether in case something breaks. Lots out there - I mainly use Firefox but there's always Microsoft Edge (which I don't like and it also uses bits of Google Chrome) or the more estoteric like Opera. Don't you just love tech? I did try a PC with chrome as well, and a friend tried a safari browser with Apple too, neither worked. It's all back to normal following an email from SoMo this afternoon though, so I assume it was a problem on their end.
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Greenwood2
Member of DD Central
Posts: 4,243
Likes: 2,686
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Post by Greenwood2 on Jan 8, 2023 21:53:07 GMT
Err - Ace - I suspect you are using mobile(?) devices running Android - in effect you are using the same browser, supplied by Google/Samsung - probably Chrome derived. Always useful to have access to another browser altogether in case something breaks. Lots out there - I mainly use Firefox but there's always Microsoft Edge (which I don't like and it also uses bits of Google Chrome) or the more estoteric like Opera. Don't you just love tech? I did try a PC with chrome as well, and a friend tried a safari browser with Apple too, neither worked. It's all back to normal following an email from SoMo this afternoon though, so I assume it was a problem on their end. Can't have been universal though as it worked fine for me throughout, individual server down?
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