benaj
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Post by benaj on Sept 6, 2024 13:26:18 GMT
Yes, I have reported a few buyers but ebay rarely actiions against buyers.
But if ebay insists you must refund as a seller, then it gets tough. You have to find a really good one to listen and prove they are scamming, like you know they are conning other sellers and have proofs. It was possible to do this in the past, but now it is impossible to find out what the scammers are buying from other sellers.
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michaelc
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Post by michaelc on Sept 6, 2024 13:49:16 GMT
GRR purchased a camera and lens, with accessories including a flashgun Fully tested and workingIt arrives The camera lens is loose inside and doesn't even focus, has scratches on the front element and is riddled with fungus The camera body is useless as batteries have leaked ( given the expiry date is 2020 ....) The Flashgun has batteries in - I can tell by the weight. but corrosion is so bad I can't even pry it open. Asked for a refund as not as described, and definitely not tested. I always ask as an agreed refund is OK, but if you go through eBay it gets the seller a black mark, and I like to give people a chance. "Sorry mate all sales are final as items are sold as seen" So I've lodged a claim with eBay Presumably your chances of winning as a buyer are 100% unless there are different rules for non-business sellers?
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keitha
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Post by keitha on Sept 6, 2024 15:16:13 GMT
Not 100% guaranteed, but 99.9%
Edit 18:50 message from seller
"why have you opened a return, you already know I don't allow returns, and if you do send it back I will not give you any money back"
Edit Saturday AM eBay have approved the return, I've printed the label and it's is with Post Office
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keitha
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Post by keitha on Sept 12, 2024 15:55:54 GMT
and breathe
It was delivered Tuesday, I got more grief from seller.
no refund this morning so rang Ebay CS
I got an incredulous "he said what" when I explained that seller was refusing to refund.
Gave the CS agent permission to read messages between us.
2 minutes later he comes back on phone
"OK I've read the messages, your refund will be processed in the next 5 minutes"
EDIT
As I expected an expletive laden message this morning, which I have asked CS to deal with.
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keitha
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Post by keitha on Sept 13, 2024 17:11:04 GMT
Had an odd message earlier which may be from a friend of the seller causing me issues,
"would you do me a deal on this, and the X and Y you also have for sale"
I looked at the prices ( 1 at £50, 1 at £40 and 1 at £38) and responded that yes I would do a deal for the 3 at £110 and free second class postage, he's come back and said "How about £75 for the 3 including special delivery for Monday"
So basically he wants the most expensive of the 3 for nothing so my response was "sorry I can't do that, £120 including special delivery is the best I can do"
his message back "I'll do £80"
So I sent back "sorry no the options are £110 with second class postage or £120 with special delivery"
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keitha
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Post by keitha on Sept 17, 2024 10:56:06 GMT
AARGH
unexpected parcel turned up today, It's the camera etc from above with a note saying "here is item nnnnnnnnn you purchased from me on Ebay, and that you returned against my express instructions, you have 72 hours from receipt of the parcel to make payment of £77.56 to me at XXXXX@gmail.com, otherwise I will institute legal proceedings"
£77.66 seems to be the original agreed price plus the cost of the return label and the second postage to me.
Spoke to eBay CS they suggest I respond by email saying " I do not want the item, I have returned it once, I will return this once you send me a return label, and have no intention of paying"
Composing a letter which I will send RD
Dear sir.
reference Ebay Item nnnnnnnnn
I purchased this from you on 31 August, your description stated the item was fully tested and working
When the item arrived the camera body had corrosion in the battery compartment Even with a new set of batteries the body will not power up.
The lens on the camera is scratched, and has a loose element inside, mounted on another camera this lens does not focus therefore does not work.
The second (sigma lens ) is sticky and leaves a black deposit on my hands when I touch it.
The flashgun, I cannot open the battery compartment ( this is usually a sign that there are corroded batteries inside )
for the reasons listed above I asked for a return as you said it was tested and working, it clearly wasn't. you refused the return on the grounds "it was sold as seen" Sold as seen can only be applied where the buyer is able to physically examine the item prior to purchase.
I escalated the return to eBay and they told me to return the item for a refund, indeed they issued a return label.
on receipt of the return you messaged me to say you do not accept returns, and that all sales are final.
EBay themselves have refunded me, I was therefore surprised to find that you had resent the item together with an invoice demanding payment within 72 hours.
I will return this item to you once you send a return label, I have no intention of paying your invoice, and will defend any legal action you may choose to start.
I now give you 10 days from the date of this letter to either send a return label or to arrange a courier to collect ( at my convenience ), should you fail to do so I will consider the items abandoned and dispose of them. I consider you sending them back after I have rejected and returned them to be sending "unsolicited goods".
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badersleg
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Post by badersleg on Sept 18, 2024 12:54:06 GMT
AARGH unexpected parcel turned up today, It's the camera etc from above with a note saying "here is item nnnnnnnnn you purchased from me on Ebay, and that you returned against my express instructions, you have 72 hours from receipt of the parcel to make payment of £77.56 to me at XXXXX@gmail.com, otherwise I will institute legal proceedings" £77.66 seems to be the original agreed price plus the cost of the return label and the second postage to me. Spoke to eBay CS they suggest I respond by email saying " I do not want the item, I have returned it once, I will return this once you send me a return label, and have no intention of paying" Composing a letter which I will send RD
Dear sir.
reference Ebay Item nnnnnnnnn
I purchased this from you on 31 August, your description stated the item was fully tested and working
When the item arrived the camera body had corrosion in the battery compartment Even with a new set of batteries the body will not power up.
The lens on the camera is scratched, and has a loose element inside, mounted on another camera this lens does not focus therefore does not work.
The second (sigma lens ) is sticky and leaves a black deposit on my hands when I touch it.
The flashgun, I cannot open the battery compartment ( this is usually a sign that there are corroded batteries inside )
for the reasons listed above I asked for a return as you said it was tested and working, it clearly wasn't. you refused the return on the grounds "it was sold as seen" Sold as seen can only be applied where the buyer is able to physically examine the item prior to purchase.
I escalated the return to eBay and they told me to return the item for a refund, indeed they issued a return label.
on receipt of the return you messaged me to say you do not accept returns, and that all sales are final.
EBay themselves have refunded me, I was therefore surprised to find that you had resent the item together with an invoice demanding payment within 72 hours.
I will return this item to you once you send a return label, I have no intention of paying your invoice, and will defend any legal action you may choose to start.
I now give you 10 days from the date of this letter to either send a return label or to arrange a courier to collect ( at my convenience ), should you fail to do so I will consider the items abandoned and dispose of them. I consider you sending them back after I have rejected and returned them to be sending "unsolicited goods". This is hilarious. I wouldn't bother with the expense of recorded delivery, normal post is ok as long as you get a proof of postage. Even better send him an email via eBay, if you get a response that will prove he's read it. If the idiot wants to take you to court then he has to follow the Civil Procedure Rules, which he probably won't. It might be worth contacting Citizens Advice-if the barmpot attempts small claims court action they'll tell you exactly how to respond.
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benaj
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Post by benaj on Sept 18, 2024 13:34:32 GMT
So have you got a refund yet? I guess not, otherwise I would have accepted it as a freebie.
This seller is an odd one, willing to risk sending an unwanted item without payment.
The above is something random I found on the net, not sure if this applies to you.
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keitha
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Post by keitha on Sept 18, 2024 19:00:07 GMT
eBAY gave me a refund ( and presumably recharged the seller )
It's now the principal, I sent the item back I don't want it indeed by returning It I believe I have rejected it.
If this idiot does try small claims I will get it transferred to my local county court ( as is my right as defendant ) I will then happily defend it, as I can't see how I can lose.
I will then claim for my time etc
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michaelc
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Post by michaelc on Sept 23, 2024 20:23:39 GMT
Question for keitha I think. So an item was listed for something like £12.49 . I felt that was a good price and would happily buy it at that but it was listed with a "make an offer" button. So I made an offer of £11.49 which got refused. Why would the seller add that make-an-offer button and why would they refuse my offer which seems pretty close to me ? I don't need that item massively so will probably leave it a few weeks or months and decide again then. |
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keitha
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Post by keitha on Sept 23, 2024 20:54:46 GMT
probably find minimum offer is set at £11.50.
then again it could be higher if the original price was higher and the seller didn't reduce the offer prices.
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benaj
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Post by benaj on Sept 24, 2024 7:37:56 GMT
Good news for uni freshers, a brand new iPad 10.9 10th Generation can be grabbed under £290 with a online marketplace, under £325 @ John Lewis and £349 from Apple directly. Who would pay a second one on ebay @ £280 when the app suggest to sell it @ £242? Backmarket sellers want £320 for a second hand one.  |
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Post by moonraker on Sept 24, 2024 7:53:59 GMT
Question for keitha I think. So an item was listed for something like £12.49 . I felt that was a good price and would happily buy it at that but it was listed with a "make an offer" button. So I made an offer of £11.49 which got refused. Why would the seller add that make-an-offer button and why would they refuse my offer which seems pretty close to me ? I don't need that item massively so will probably leave it a few weeks or months and decide again then. When I Make an Offer, it's usually under the list price, when I think it's too much; when it's accepted I'm just a little surprised that the vendor hasn't waited until later in the listing period to see if better offers or bids are made. Occasionally I've made an offer early on over the listed price for something that I think might attract bidding - and more often than not it's been accepted.
Early this month, a vendor was listing a variety of items including several postcards, all with the same "postage policy" of £3.50. The cards didn't sell, so I contacted him to suggest prices that were more realistic. He re-listed one that I didn't want at my suggested price and another I did want at £15 when I indicated I might pay £9. That didn't sell either, and he's re-listed again, at £10, but still with £3.50 p & p, which is ridiculous.
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jontyab
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Post by jontyab on Sept 24, 2024 12:40:10 GMT
It's also worth noting that offers are allowed on listing by default, and it's on the seller to disable them.
I don't think they make much sense for auctions, as a buyer I'd expect a seller to wait for the listing to end, but the option is there in case it benefits the seller to make an early sale.
For Buy-it-now listings (which are usually longer-lived) it simply means the seller isn't desperate enough to accept.. yet!
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benaj
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Post by benaj on Sept 24, 2024 18:48:02 GMT
Question for keitha I think. So an item was listed for something like £12.49 . I felt that was a good price and would happily buy it at that but it was listed with a "make an offer" button. So I made an offer of £11.49 which got refused. Why would the seller add that make-an-offer button and why would they refuse my offer which seems pretty close to me ? I don't need that item massively so will probably leave it a few weeks or months and decide again then. It sounds like in this particular listing, the buy it now price is the minimum price the seller would accept. The “make an offer” allows buyer to offer the seller a better price, or should we say higher, when you “super like” the item the seller is selling and you want to offer something like £20 because you “superlike” the item. Just like the “super like” in dating app. 🤣
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